Transfer privato da o per Aeroporto di Firenze, Stazione e Hotel
Descrizione
Punti salienti del servizio: Servizio di trasferimento aeroportuale premium a tariffe competitive Servizio door-to-door tra aeroporto e città Monitoraggio del volo incluso per garantire il ritiro tempestivo Caratteristiche omaggio: Generose indennità per i tempi di attesa: 60 minuti per il prelievo dall'aeroporto 15 minuti per il prelievo dall'hotel/stazione Servizi in auto: Acqua in bottiglia Impianti di ricarica telefonica Suggerimenti e raccomandazioni locali di conducenti esperti Termini di prenotazione flessibili: Cancellazione gratuita fino a 24 ore prima del ritiro Modifiche del viaggio senza costi aggiuntivi (soggetto a disponibilità) Assistenza clienti 24/7 Servizio autista: Autisti professionisti ed esperti Servizio Meet and greet Assistenza bagagli Conferma della destinazione Nessuna coda necessaria - saltare le file di taxi
Opzioni del tour
Punti salienti
Cosa è incluso
Luoghi e orari di ritiro
Ritiro dall'aeroporto: area di ritiro passeggeri dell'aeroporto Amerigo Vespucci (FLR). Siete pregati di comunicare il numero del volo di arrivo e l'orario di arrivo previsto, nonché l'indirizzo di destinazione o l'hotel. Stazione pickup : Stazione Santa Maria Novella area pickup passeggeri. Siete pregati di comunicare il numero del treno e l'orario di arrivo previsto, nonché l'indirizzo di destinazione o l'hotel. Ritiro dall'hotel: Si prega di attendere presso la hall/reception dell'hotel a partire da 10 minuti prima dell'orario previsto per il prelievo. Si prega di indicare l'indirizzo o l'hotel per incontrare l'autista al momento della partenza, nonché l'orario di prelievo. Assistenza clienti: se non riesci a raggiungere il tuo autista prima del trasferimento, contatta la nostra linea di assistenza al numero + 44 1174714094 per ricevere assistenza immediata. 1. Scegli la data e il numero di passeggeri. 2. Seleziona l'opzione più adatta alle tue esigenze. 3. Procedere al checkout e compilare tutti i dettagli necessari. 4. Se avete domande sulla vostra prenotazione, non esitate a contattare.
Valutazioni dei viaggiatori
Informazioni importanti
- I neonati devono sedere in grembo a un adulto
- Animali di servizio ammessi
- Sono disponibili trasporti pubblici nelle vicinanze
- I neonati e i bambini piccoli possono essere portati in carrozzina o passeggino
- Tutte le aree e le superfici sono accessibili in sedia a rotelle
- I trasporti sono accessibili in sedia a rotelle
- Accessibile in sedia a rotelle
- Adatto a tutti i livelli di forma fisica
Recensioni(15)
Our driver Max was on time and got us to our destination in a timely manner.
I arranged this private transfer for my family upon arrival in Florence, Italy. Excited about our family vacation to celebrate my father’s 90th birthday, I wanted to make sure we had top notch transportation arrangements after traveling all night from the US. Before leaving I made contact several times to make sure the driver had my arrival information and there wouldn’t be any issues. I also picked this company because of the advertising of English speaking drivers. After our arrival, there was no one there to pick us up at the airport. After contacting the company via What’s app, the dispatcher tells me the driver’s name and contact, which is different than originally sent, and that she is on the way. The driver assigned did not speak English and could only send her location via gps, after waiting over an hour she shows up on foot and requires us to walk around the block with our luggage and my 90 year old father in 97 degree heat. The van was old the AC did not reach the back and looked nothing like was advertised. I spent a lot of money for comfort for my family and would have been better off getting a taxi ! I expressed my dissatisfaction and asked for compensation and was ignored with no response via What’s app. Please do not patronize this company.
The driver was 20 minutes late. I tried to call and text, but didn’t get an answer. My daughters had to hire an Uber to get to the airport on time. When the driver finally showed up, I asked him to take my husband and I to the train station but he wouldn’t. I hope they refund my payment.
We’re truly sorry for the delay and the lack of response during your transfer. This is not the level of service we aim to provide. Please share your booking details at info@rydeu.com so we can investigate and assist with your refund request. Best regards, Rydeu Customer Support
Driver was on time and personable. Really nice ride! I always try to use a driver rather than Uber. Much nicer experience.
Thank you for your 5-star review! We're glad you enjoyed the ride and appreciated the timely and friendly service. It means a lot to hear you prefer us for a smoother experience. Looking forward to serving you again! Best regards, Rydeu Customer Support
Didn’t come to address, had to walk a few blocks to get to him. Which was highly inconvenient at 4am.
We apologize for the inconvenience caused during your pick-up, especially at such an early hour. Please share your booking details at info@rydeu.com so we can review this and work on improving our service. Thank you for your feedback. Best regards, Rydeu Customer Support
Outstanding service from Florence airport to hotel. We arrived to rainy weather. Driver was waiting with umbrellas, and brought the van to the exit door to pick us up. Then got out and walked with us to find the hotel entrance in an area where cars are not allowed. Would definitely use this service again.
BEWARE SCAM 0-5 a scam will take your deposit and you’ll have to dispute with bank BEWARE SCAM Do not use at all the company doesn’t even operate in Italy
That was my first trip abroad, and I struggled with the language. However, the services I booked through them made me feel at ease as they communicated with me in my native language, which was very helpful.
Loved it! Driver was waiting for us when we arrived Helped with our luggage. Very professional Highly recommend
I got some queries while booking my ride, so I used their live chat, which saved me time and resolved my query. Overall, I enjoy their service a lot. Keep it up.
