Tour in mongolfiera - Teotihuacan

The flight was fine but they charged us 1800 pesos for pics and videos they took. And then they didn't give it to us. They were supposed to mail it They dint. Inspite of reminders. I'm sure it must have happened to others too

I chose Flying Pictures after reading a number of positive reviews online of the operation and opted for the VIP Package so that my wife, daughter and I could enjoy a flight in a smaller balloon designed for four pax. It did cost more but you get what you pay for. The added benefits for this package looked appealing and I certainly wasn’t disappointed. Our flight was on 23 April 2026 and everything was excellent, from being driven to and from the launch site from CDMX in a very comfortable SUV by Raul, a friendly and engaging chap despite the language barrier, the amazing dawn flight, the included still and video recordings made by a designated photographer, a balloon-mounted Go-Pro and a drone during launch and which were provided later on an SD card, the post-flight French champagne and canapé’s before a tour of caves adjacent to the archeological site and then a fabulous walking tour of the pyramids with a private guide that finished with lunch at a relaxing restaurant before heading back to Mexico City. I’m a retired Australian military pilot and this was my first hot air balloon flight so I was somewhat curious. I loved the whole experience and I was especially pleased on arrival to observe just how professional and safety conscious everyone involved was, both the well organised ground crews launching and recovering each balloon and the excellent and engaging pilots. I think our pilot was named Diego and he was great, keeping us informed about everything that was happening or about to happen, explaining what he was doing and showing us interesting features on the ground. He also had a great playlist of suitable music to listen to as we drifted along while watching the sun rise. While the light breeze on the day didn’t allow us to pass over the pyramid complex, we could see it and the flight was no less enjoyable before we descended and landed very gently in an open field that Diego was able to manoeuvre the balloon to by identifying changes in the direction of the light and variable wind and varying the balloon’s altitude as we approached the intended landing point. I found that fascinating in itself. I cannot recommend Flying Pictures highly enough.

The most amazing experience ever!

We were thrilled with our balloon ride and guided tours of a ceremonial cave and Teotihuacan. From the time we were picked up at our hotel, everything ran smoothly, safely, and on time. Our driver, pilot and tour guide were top-notch and the support team was excellent. As part of our package, we received an SD card filled with great images captured during the flight, including drone videos.

Picked up at 4:40am and a 45min ride to the flight site. A coffee pastry and visit to the toilet. Photos were taken by the companies professional photographer. A safety briefing in the basket before take off. The flight was smooth and peaceful over the Teotihuacán pyramids. A very safe and smooth landing and then a traditional glass of champagne. A quick ride back to the take off site took see the professional photos. Very expensive in my opinion. If the price was halved, I reckon they would sell twice as many! Breakfast and then a visit to the pyramids. The overall experience was excellent and well worth the money. A bucket item ticked off.

We had an incredible experience hot air ballooning with Flying Pictures. The whole operation was very professional and smooth. Booking was easy and communication was excellent. On the day of the trip, we were picked up exactly on time by Roy, who drove us an hour to the launch site. There was coffee and light snacks available, and then we were set up in groups to get into our balloon. There were several company photographers around taking pictures, and the video from the flight was compiled from Go Pros attached to the balloon as well as drones flying around, which made for excellent videos. The flight was beautiful and a lot of fun. The landing was smoother than expected. We were then taken to a buffet breakfast, then to the pyramids for an hour and a half of free time. We decided to head back a bit early and our driver was waiting to take us back to Mexico City. In all it was a perfect experience, felt very safe and professional, and I would highly recommend!

We enjoyed our hot air balloon experience. However, the sunrise tour was a bit misleading. Despite getting up at 4:20 am for the sunrise balloon tour, you actually are not on the balloon for the sunrise. However, the scenery was beautiful once we were up in the air. We also really enjoyed walking around the pyramids. Definitely recommend this trip.

Amazing experience from start to finish. Communication was great, Erika our driver was so friendly and kept us safe, and Montserrat was an amazing guide while showing us the Sun and Moon temples. We really appreciated her. They also gave us hats for that part of the tour, which was a lovely touch as it was very hot. The sunrise hot air balloon ride was absolutely worth the early wake-up — such an unforgettable bucket-list experience. Would definitely recommend.

Great experience! So peaceful and relaxing!

110% satisfied! All expenses were covered, all staff were beyond professional, and at no point did we feel rushed or unsafe. It’s hard to believe how it all could be so well put together!