Tour di un'intera giornata a Gudauri e Ananuri, incluso il prelievo in hotel

I would like to mention the tour guide was great (friendly and thoughtful), and on a normal day I would have given her 5 stars. However, The owner of this tour company is the rudest person I’ve had to deal with for a long time, so this review is purely for him. A day before the start of the tour, I messaged customer service on Viator with a simple request. A few days before, I had a disastrous tour in Armenia where a police blockade forced that tour company to change the pickup location the night before. However, I didn’t get the text message update as their employee mistyped my WhatsApp number. Due to this experience, the afternoon before this BFT tour, I reached out to make clear what exactly my WhatsApp number is, just as a double layer security measure, in case of important updates. I do admit this may not have been 100% necessary but I was traumatized from the Armenia experience. Instead, IOSEB SVIANADZE (owner of BFT Tours but I did not know this until the next day) immediately decided to insult me and say the Armenia tour was my fault without addressing the question or asking for more information. I did not reach out for judgement. Despite the fact I remained polite while being appalled at his attitude, he went on a tangent about how the 4.7/5 rated company I used in Armenia was a cheap low rated company, and how that only a 4.9/5 rating can be considered good. Then proceeded to make assumptions accuse me of being cheap and booking a crappy tour in Armenia (it was the only tour available for that day and a 4.7/5 is almost always a great rating based on past experience). The next day, I asked the tour guide for the WhatsApp number of management so I can report this conversation so IOSEB SVIANADZE could be disciplined. That’s when I found out this person was the owner, which makes sense cause most employees would be too afraid to be rude to customers and face consequences. He continued his tirade and this time launched threats, such as leaving me in the middle of nowhere during the tour route. I dropped the conversation because it was clear this guy is just a rude person with no accountability. At the end of the day, it’s his company so I’m at his mercy. Not much I could do at this point. Avoid BFT Tour group at all costs. Do not give this underserving rude person your business.

It was a great experience having with them during my solo tour in Tbilisi Georgia especially Mr Otto. Car are clean, on time pick up, clear tour guide during the whole day trip from Tbilisi to Gudauri Mountain. Highly recommended local tour guide.

One of the best experiences so far all thanks to our tour guide Otto, Thank you for making it so memorable. Absolutely loved it.

Toko = funny, informative, and all around great tour guide. Did his best to keep everyone engaged and upbeat throughout the tour! The various locations we visited were very scenic and learning about Georgian culture/history was very interesting. s/o Gia for the safe and smooth driving!

Unforgetable day with really great tour guide. He was so much friendly and funny. Really enjoyed the whole day. Thank you!

Amazing trip with hotel pickup. The tour guide Niko is awesome friendly guy which is not average boring guide. He will tell you everything about the places but also make the trip really entertaining, make fun and will help you with anything. Definitely can recommend 10/10!

Our trip from Tbilisi to Gudauri and Kazbegi was an unforgettable experience, made even more special by our incredible tour guide, Luca, and our skilled driver, Gia. From the moment we started, their professionalism, warmth, and dedication stood out. Luca was not just a guide—he was a true storyteller, bringing the history, culture, and landscapes of Georgia to life with his deep knowledge and engaging personality. He went above and beyond to ensure we were comfortable, entertained, and well-informed throughout the journey. Gia, our driver, handled the mountainous roads with incredible skill and confidence, making us feel completely safe even in challenging conditions. The highlight of their exceptional service was when we got stuck in Kazbegi due to an avalanche. While this could have been a stressful situation, Luca and Gia handled everything seamlessly. They arranged an overnight stay for us and ensured that all logistics were taken care of, turning what could have been a difficult experience into an adventure of its own. Their calm approach, resourcefulness, and genuine care for our well-being made all the difference. Despite the unexpected challenges, we never felt stranded or worried. Instead, we were able to fully enjoy the breathtaking beauty of Kazbegi, knowing we were in the best hands. We are incredibly grateful for their efforts and highly recommend them to anyone visiting Georgia. Luca and Gia truly made our trip extraordinary, and we can’t wait to return for another adventure with them!

It was amazing the staff and the organisation, also the timing was accurate, I would like to thank the staff for such a wonderful trip.

The tour was fantastic, exceeded our expectations. And the tour guide, Nikka, is the best 👍. He is soooo cool, fun and flexible with our trip, we maximized our time and enjoyed. Thank you.

Georgia is a beautiful country! This tour was a great and unique experience! Tour leader was amazing! He was funny and informative! I highly recommend this tour!