Tour dello stadio Bernabéu e del museo del Real Madrid + Tapas opzionali

Very fun tour for any fan of Real Madrid. Our tour guide, Aldo, was knowledgeable and friendly.

Natalia was on time, friendly and knowledgable! Excellent tour of the facility. One star off for the tapas experience. I assumed the tour operator would have had tables reserved at the restaurant, Plaza Mahou, but instead we stood around waiting for a couple of tables in the back of the restaurant to be pushed together. No view of the pitch from there. Skip the tapas option and eat at Plaza Mahou on your own, one of the other 3 or so restaurants overlooking the pitch or even Starbucks which offers seating and pitch views on its second floor.

The tour guide Natalia spoke very good English and had a great knowledge of the Real Madrid teams past and present. As a Liverpool fan I can say I honestly enjoyed the tour and my wife said she did too, she said she was in awe of the stadium. It was well worth paying for the tour guide and we found it was cheaper than booking tickets separately and going around by ourselves. You also gain different access with a guide not open to everyone else. It’s a shame they don’t show all the times we have beaten them ;-)

Really nice experience, walk trough the whole Real Madrid's history from the start and every achievements they mastered and the history of Bernabéu stadium and their founders. Our guide Natalia was really good and know her stuff. It was a pleasure.

Everything was awesome, on time and great tour guide.

It was a great experience. Natalia was an amazing tour guide and was very resourceful. We will definitely recommend friends and family to participate in this tour.

The tour was amazing and packed with incredible insights about the club. Natalia was an excellent guide—knowledgeable, engaging, and very helpful throughout. She gave us a fantastic tour of both the stadium and the museum, making the entire experience enjoyable and memorable. Highly recommended for any fan visiting the club!

Natalia was very helpful and knows her way around the stadium.

This was the worst experience we have ever had with any tour booking. We have done numerous guided tours across Europe and have never faced anything like this. The coordinator handling messages refused to accommodate our request that we would be a few minutes late. She also refused to provide the guide's contact number so we could coordinate directly. At no point did the organiser make any effort to help or accommodate us. When we reached the stadium, we discovered that they were also refusing to share our entry tickets. We requested that the tickets be sent so that we could at least enter the stadium even if we had missed a few minutes of the guided tour. After repeated requests, the tickets were finally shared. However, when the tickets were checked at the entrance, we were informed that they had already been used. All 20 tickets associated with the booking had been scanned earlier. This strongly suggests that the organiser had overbooked the tour and sold tickets that were no longer valid. The coordination throughout was extremely poor. No phone number was provided, and communication was limited to messages that often went unanswered. There was another customer outside the stadium facing the same issue. We had specifically travelled to Madrid for one night in order to visit the stadium, making this experience particularly disappointing. Despite multiple requests, the organiser remained unresponsive and made no effort to resolve the situation. I have requested a full refund, but they have not responded to any of my messages. This was a highly unprofessional and unacceptable experience, and I would strongly advise others to avoid booking with this organiser.

Aldo was a great guide. He was extremely knowledgeable and took pics of us as we toured. We loved his energy and really enjoyed this tour a lot! Great for adults, teens and kids!