Tour dei Musei Vaticani con guida parlante russo
Descrizione
Salta la coda e goditi un tour guidato dei Musei Vaticani con una guida di lingua russa. Esplora lo splendido Palazzo Belvedere, la Galleria degli Arazzi, la Galleria delle Carte Geografiche e la Cappella Sistina mozzafiato.
Opzioni del tour
Itinerario
Sosta veloce per le foto e una breve pausa.
Attraversa, fermati alle sculture chiave.
Cammina attraverso, fermati a pezzi notevoli.
Soluzione con una breve sosta per l'orientamento.
Visita silenziosa, gruppo si riunisce fuori dopo.
Punti salienti
Cosa è incluso
Valutazioni dei viaggiatori
Informazioni importanti
- I neonati e i bambini piccoli possono essere portati in carrozzina o passeggino
- Sono disponibili trasporti pubblici nelle vicinanze
- Adatto a tutti i livelli di forma fisica
Recensioni(2)
A tour with Natalia Solovyeva in the Vatican left an extremely unpleasant impression. We weren't warned in advance about the long queues and that there might not be enough time for tickets. When it became clear that we could not keep up, no help or a clear solution was offered — only annoyance and accusations against customers. As a result, Natalia Solovieva received money for the service actually not rendered, and when we raised the issue of even a partial refund, she refused and began to express herself offensively. Very unprofessional and unpleasant.
We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been — especially with limited time in Rome and a flight later that day. What you described regarding the delayed start, confusion over ticket allocation, and inconsistent pricing is not the level of service we aim to provide. Most importantly, we sincerely apologize that one member of your party was left without a ticket and was unable to join the tour. We understand how upsetting that situation was, particularly when visiting the Vatican was a priority during your trip. We are also very concerned to hear about your experience with our staff and the way the refund request was handled. This does not reflect the professionalism and respect we expect in customer interactions, and we take this feedback seriously. We are currently reviewing what happened that day to better understand how this situation occurred and to ensure it does not happen again. Please feel free to contact us directly with your booking details so we can look into this matter further. Нам искренне жаль, что у вас остались такие негативные впечатления от экскурсии. Мы понимаем ваше разочарование и сожалеем, что ситуация с очередями и таймингом посещения Ватикана повлияла на ваш опыт. В высокий сезон очереди в музеи Ватикана действительно могут быть непредсказуемыми, однако мы согласны, что информация о возможных задержках должна была быть заранее и четко донесена до гостей, чтобы вы могли лучше спланировать день. Мы также считаем недопустимой ситуацию, в которой вы почувствовали отсутствие поддержки и уважительного общения. Мы обязательно разберемся в произошедшем, включая вопросы коммуникации во время экскурсии и после нее. Нам важно понимать все детали ситуации, поэтому будем благодарны, если вы свяжетесь с нами напрямую и сообщите дату экскурсии и детали бронирования.
Really enjoyed this tour in Russian. My sister doesn’t speak English so I’ve booked this Russian speaking tour because of that, she absolutely loved it and so did I. Very informative and professional, fabulous guide, highly recommended for Russian speakers.
Thanks
