Tour guidato del Castello di Schönbrunn con accesso salta fila

This tour was not for us. So much standing & listening that seemed to last forever. Buy a ticket & use their audio.

Very well guided by Mark who was both knowledgeable and fun to listen to!

Schönbrunn Palace was a highlight of my Vienna visit, with spectacular interiors and gardens. Our guide, Celine, made it especially memorable through her engaging storytelling, expert knowledge of Habsburg history, and fascinating insights into palace life. Wandering the grounds and enjoying apple strudel afterward was the perfect finish. A must see worth several hours.

It’s a really good experience. The guide is very, very knowledgeable and a nice person. The tour is perfectly timed.

Lena was super knowledgeable and provided us with a lot of great information. We really enjoyed the experience and would highly recommend this tour.

Very nice and knowledgeable guide. Pick up point a bit odd. I expect it at the entrance to the palace.

A beautiful building of awesome proportions, the 'Skip the Queue' offer worked a charm. Guide was young, enthusiastic , knowledgable and had a relaxed humorous way of passing on a formidable amount of information , she did us proud. The garden was the highlight for us, absolutely jaw dropping. Thunder clouds were threatening so we didn't explore as much as we wanted to.

Absolutely horrible experience. I am in the top 1% of reviewers for TripAdvisor and go on many many trips and excursions - including high end hotels and tons of tours. For the first time ever, we were running late to a tour that was scheduled to start at 1:45. I understand how these things work and I had contacted the operator to see if we need to something drastic with the Uber driver or find some other way to get there (train perhaps as those would avoid the traffic Uber driver was getting into) - however, in a call I made, we were told explicitly that it will be fine and that they will relay the message and so long as am there by 2:00 pm we will be fine (we even volunteered to meet at the Palace or wherever closer that the group will go to but was told to just meet at meeting point). We got there at 1:53 pm at the meeting point and got absolutely nowhere. I tried to appeal and got nothing but a curt response. It is infuriating to see especially given how much I have done for TripAdvisor, Viator, and the like AND especially given that they explicitly told me it was fine on the phone (they even admitted again on the phone they made a mistake), but then instead of refunding me I got absolutely nothing. Fortunately, I was able to book directly with the Palace for something cheaper and the like, but just horrible customer service to not even do anything to try to accommodate us or even partly compensate for their own mistake as well. We were even willing to go a later time with another group or whatever else (even the next day), but got absolutely nowhere. Very unprofessional and first ever bad review I have EVER given on Tripavisor or Viator. Just utterly disappointing. It's one thing if they didn't tell me 2:00 pm was fine, but they did and then chose to do nothing. Very unprofessional.

Absolutely horrible experience. I am in the top 1% of reviewers for TripAdvisor and go on many many trips and excursions - including high end hotels and tons of tours. For the first time ever, we were running late to a tour that was scheduled to start at 1:45. I understand how these things work and I had contacted the operator to see if we need to something drastic with the Uber driver or find some other way to get there (train perhaps as those would avoid the traffic Uber driver was getting into) - however, in a call I made, we were told explicitly that it will be fine and that they will relay the message and so long as am there by 2:00 pm we will be fine (we even volunteered to meet at the Palace or wherever closer that the group will go to but was told to just meet at meeting point). We got there at 1:53 pm at the meeting point and got absolutely nowhere. I tried to appeal and got nothing but a curt response. It is infuriating to see especially given how much I have done for TripAdvisor and the like AND especially given that they explicitly told me it was fine on the phone (they even admitted again on the phone they made a mistake), but then instead of refunding me I got absolutely nothing. Fortunately, I was able to book directly with the Palace for something cheaper and the like, but just horrible customer service to not even do anything to try to accommodate us or even partly compensate for their own mistake as well. We were even willing to go a later time with another group or whatever else (even the next day), but got absolutely nowhere. Very unprofessional and first ever bad review I have EVER given on Tripavisor or Viator. Just utterly disappointing. It's one thing if they didn't tell me 2:00 pm was fine, but they did and then chose to do nothing. Very unprofessional.

We had a fantastic experience on this tour. Our guide was friendly, knowledgeable and explained the history of Schönbrunn Palace in a clear and engaging way. We learned a lot without ever feeling overwhelmed or rushed. The skip-the-line access was especially convenient, as the palace was quite busy. Everything was well organised from beginning to end, and the tour made our visit far more interesting than exploring the palace alone. Highly recommended!