Sagrada Familia e Parco Guell Tour Guidato con Salta la Coda

1. Meeting place. We met in a small office at Julia Travel. There were too many people and too many tours meeting in this office. Fairly chaotic. We then had to walk to the church, line up, and then commence the tour. This all took approximately 45 mins. 2. Skip the line? I didn't feel like we were skipping any lines with big groups passing us by. 3. Bilingual guide. Our group was a mixed language group so every explanation was repeated in each language. So it was meaningless babble through the earpiece which was pretty grating as the tour guide spoke really fast, and her English particularly hard to understand. I ended up taking the earpiece out and as there were many tours going through, I found listening to other guides was easier to get snippets of information. Her attempt of humour fell flat many times as I observed with other tourists rolling their eyes or generally just looking away. The church was beautiful and captivating. But to me, it was a huge money generator scheme, and hardly felt like a church atmosphere. (I'll add that I'd done quite a few church entries over 6 weeks and the bible story of Jesus roaring through the market place in a church upset that the church was being used as such). Just my thoughts. Then we had to wait outside for a supposedly 15mins for the guide to do I don't know what. She disappeared. We then had to walk 5-10 minutes (her words) to a bus to take us to Park Guell. This turned out to be another 40 minutes as the numbers were dropping as other tourists were just dropping out and they had to be accounted for. The bus ride was another 20 minutes to the Park where we had to wait at the gate again. 4. The Park was ok. Nothing to write home about in my opinion, except it was a good view to the sea. By this time the number of English speakers had dropped out so the guide would spend what felt like 5 minutes talking in Spanish, and 1 minute talking in English. She had lost her enthusiasm. My wife and I had lost ours as well so we told her we were ending the tour, which didn't faze her in the slightest. Didn't even ask why, just turned around and kept going. So with a total of 3 hrs advertised tour, It'd be hard pressed to be 45 minutes of actual English information relevant to us. The rest was walking to the attraction, lining up, walking to the bus, driving, waiting at lines. The we had to make our own way back to wherever we were staying. The bonus was it only took 20 minutes. (After walking at least that to wherever the bus was waiting to take us to Park Guell)

That it is very relaxing and informative. It was also very well organized. And the tour guide was very nice.

This experience, which we had so looked forward to was organised chaos!! Yes it was a hot day but once we met at ticket office walked to La Sagrada waited for guide to pick up tickets gone through security we had just 40 minutes inside with 10 minutes at the end Before getting the coach to the park. This was very disappointing nowhere near enough time, group far too big with difficulty hearing and seeing everything. We then had to walk 20 minutes in the heat to get the bus for the park. On arrival at the park we then had to wait for an additional guide 30 minutes!!!! Once we eventually got in we had 35 minutes with the guide Xenta? Then to be informed there was no return coach we had to make our own way back. Another 10 Euros!! Having paid £194 for this experience we were disappointed to say the least definitely not good value didn’t get the experience advertised and wouldn’t recommend.

Carla was lovely. Great tour guide, well paced, relaxed, and informative. Thank you so much miss Carla!

Carla was a great tour guide! Very informative and kept it fun!

My partner and I extremely enjoyed this guided tour of the Sagrada Família and Park Guell. The tour included lots of insightful information and free time to explore on our own.

Spectacular, the best guide! 🤩🤩🤩🤩🤩🤩🤩

The guide was fabulous - very informative and interesting with a bit of fun thrown in. The tour set up itself did not take into consideration the extreme heat and also the promised air conditioned coach required a great deal of walking to get to it. A bit disappointing.

Tour guide was very disrespectful. Poking fun at the birth and death of Christ during the tour of the church. Now, on to the tour of the park. Beware. apparently it is a 2 mile walk. Next..There was myself (80 yrs old) and another gentleman with dementia and he walked at a pace we could not keep up with. At the end of the tour of the church he told us we could keep the ear pieces. I had the ear phones not the buds, as I wear hearing aids. He chastised me several times because I did not return mine. I did not know, nor was I trying to steal them. We ended up not going on the second part of the tour.

If I could give this company 0 stars I would. We booked this tour through Tripadvisor and it was through a company called Julia Travel 7.5 months in advance of our trip. We were incredibly excited to see Sagrada Famalia. The first part of the tour was very good. We went to Parc Guell and had a very friendly and knowledgable tour guide. After this portion of the tour we were told we needed to taxi over to a second office for of the Sagrada Famalia portion of our tour. Upon arrival at the next office we were told that they didn't have the proper tickets for us for our time slot and we need to instead visit Sagarada Famalia 3 hours later. We were told they had tried to send us a message on WhatsApp but there was no record of this. I let the woman at the counter know that we couldn't wait for hours as we had other plans later in the day already booked. We then had to wait a half an hour in the office while she begged other people to change their ticket times. After, finally finding a family willing to change their visit time she handed us tickets and told us we would be with a tour group about to leave. However, she didn't tell us that the tickets she gave me didn't include a visit to the towers of Sagrada Famaila like the tour we originally booked. We joined the tour anyway and the tour guide was very rude and decided to take it upon herself to admonish our autistic daughter making her cry for the crime of swinging the listening device that was hanging around her neck. At this point we chose to walk away and leave the tour. The company originally refused any refund for our tour through TripAdvisor and finally decided to give us 10% back when I threatened to file a complaint with my credit card company.