Pasto lussuoso di Teppanyaki del manzo di Kobe a Kobe
Descrizione
• Siediti agli ambiti sedili del bancone, per un impressionante spettacolo di teppanyaki • Assaggia il manzo Kobe di fascia alta a Kobe • Gusta 3 diversi tipi di manzo Kobe: roast beef, lombo e filetto • Menù a più portate con ingredienti nazionali e di stagione
Opzioni del tour
Punti salienti
Cosa è incluso
Valutazioni dei viaggiatori
Informazioni importanti
- Sono disponibili trasporti pubblici nelle vicinanze
- Adatto a tutti i livelli di forma fisica
- Gli ospiti con restrizioni dietetiche e/o allergie alimentari devono informare il ristorante in anticipo. Il ristorante potrebbe non essere in grado di accogliere gli ospiti che effettuano richieste nello stesso giorno.
- Siete pregati di notare che il ristorante potrebbe non essere in grado di accogliere alcune restrizioni dietetiche.
- Il contenuto del menu del corso elencato di seguito è un esempio, ed è soggetto a modifiche in base alla disponibilità stagionale.
- Il codice di abbigliamento è smart casual.
- Gli ospiti sono pregati di astenersi dall'indossare profumi e acqua di colonia, e di evitare altri profumi forti (compreso il detersivo per bucato). Agli ospiti che non rispettano le norme può essere rifiutato l'ingresso.
- Gli ospiti in ritardo sono pregati di informarci.
- Gli ospiti che arrivano oltre i 30 minuti dall'orario di prenotazione previsto saranno cancellati.
- In caso di arrivo tardivo degli ospiti, il ristorante potrebbe non servire tutti i piatti del menu delle portate richiesto.
- Quando scattate fotografie, siete pregati di astenervi dal flash e dal rumore eccessivo dell'otturatore.
- Le immagini fornite sono a scopo illustrativo.
Recensioni(3)
The miscue came from the description of the tour, specifically the meeting place which was near a subway entrance 6 minutes from the restaurant. I inferred that someone would meet us there and perhaps there would be additional participants. I decided against the subway and took a taxi directly to the restaurant. I informed Viator of my plan well in advance. Got to the restaurant before the meeting time, texted again to say I’d arrived and would not be at the subway station. and then I waited for 30 min, no one came, no one responded to my texts either. Finally I called Viator; they told me to enter the restaurant, there was no one else coming. So 35 min late we showed up for our reservation, we were the only patrons there and, being very embarrassed, mangled our way through an apology for being so late. That all being said, the staff couldn’t have been kinder, the food was fabulous. You must come prepared to consume more calories than you’ve ever had at one sitting, but it’s absolutely worthwhile once you know what you’re actually doing
Thank you so much for taking the time to share such detailed feedback. First and foremost, please accept our sincerest apologies for the confusion and the stress this caused at the start of your experience. It is never our intention for a guest to feel embarrassed or stranded, and we completely understand how frustrating it must have been to wait without a clear response. Your experience highlights exactly where we can improve our instructions to make the meeting process much smoother. We truly appreciate your patience and your grace in still recommending us despite the rocky start. We hope to have the chance to host you again for a 100% stress-free meal next time!
Couldn’t find it. Tried the get directions button on Viator in both Google and Apple Maps. It would lead us one way, when we got there it reroute us to the train station. Looked for this place for 2 1/2 hours. Kept asking people where it was, nobody knew. What a waste of $425, very disappointing.
We’re truly sorry to hear that you had difficulty finding the meeting location and that this caused such a disappointing experience. We completely understand how stressful that must have been. Even though we shared the meeting details and address through the Viator message system after the booking was confirmed and also sent a reminder before the experience, it seems there may still have been some confusion with the directions, and we’re very sorry this led to trouble locating the spot. We truly wish we could have connected with you on the day to help guide you directly, as we’re always happy to assist our guests whenever needed. We deeply regret that we missed the chance to support you in time and will take this as an opportunity to improve how we share access information in the future.
Great experience. The Kobe beef was so decadent. The service was excellent. Probably could have booked it ourselves but they did all the hard work and all we had to do was yo sit and eat
Thank you so much for your kind words! We're thrilled to hear you enjoyed the experience. It means a lot to know we helped make the experience smooth and enjoyable for you. We hope to welcome you again on another delicious adventure soon!
