We booked bikes directly and location of shop great . People in shop very helpful and no charges for extras. Bikes were in good condition and no charges for extra items like basket and phone holder.





MO'bike è nata a Valencia nel 2016 per fornire servizi turistici, in particolare noleggio biciclette e scooter. In MO'bike crediamo che la bicicletta sia il miglior mezzo di trasporto per visitare Valencia. Oltre al suo clima fantastico, la città è completamente pianeggiante, piena di piste ciclabili, è sicuramente la città perfetta per muoversi comodamente con la bicicletta. Abbiamo diversi tipi di biciclette per le diverse esigenze del cliente. - Ride, City Bike; - MTB; - Tandem; - elettrico; - Trekking; - Bicicletta bambino; - Seggiolone
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We booked bikes directly and location of shop great . People in shop very helpful and no charges for extras. Bikes were in good condition and no charges for extra items like basket and phone holder.
We rented two bikes at Mobike in CALLE MÚSICO PEYDRÓ, 7 46001 VALENCIA Many months in advance, we corresponded via mail with mentioned Mobike location, about us going up into the mountains to Teruel by bus and cycling back to Valencia, approx 160 km. The bike shop recommended bikes appropriate for the trip and had plenty of time to prepare the bikes for this long journey. After using one of the bikes for approx 20-30 minutes, all gears on third main gear started tripping and were unusable. We lived outside the city and had neither time nor opportunity to go back to the city with the bike. By chance, one of us could not go on the trip due to a knee injury (third one had his own bike), so the two remaining travelled by bus into the mountains. The second rental bike worked on most gears until 50 out of 160 km were done, all gears on first and second main gear started tripping out, but luckily third main gear worked more or less until the end. When delivering the bikes at Mobike again, we explained calmly what we had experienced and requested a partial refund (30€ out of approx 86€ paid in total) for the first mentioned bike. The woman at the desk became angry and denied any responsibility or refund, although we explained we were outside of the city with the bikes and soon a 160 km away into the mountains. If Mobike would have travelled out of the city to our temporary living location before the mountain trip to service the bike(s), they should have notified us about this option in advance. Instead, they refused any responsibility and blamed the customer. This is poor customer service, poor bicycle preparation and poor overall performance of MoBike. We do not recommend MoBike, stay well clear and away.
Dear Customer, We are sorry that your experience did not meet your expectations. However, this review leaves out several important facts. Before every rental, our bicycles are checked and prepared by our mechanics. As with any mechanical equipment, unexpected issues can occasionally occur. If that happens, we encourage customers to contact us immediately so we can provide assistance or find an appropriate solution. What this review does not mention is what happened when you returned to our shop. Our employee remained calm and politely tried to discuss the situation and offer possible solutions. Instead, she was met with shouting, aggressive behaviour and repeated demands for a refund. The situation became so intimidating that she felt genuinely frightened and was forced to call the police because she no longer felt safe. No employee should ever have to experience this simply for doing their job. We always take responsibility when a genuine mistake is ours, and we are happy to resolve problems fairly. However, we cannot accept verbal abuse, intimidation or aggressive behaviour towards our staff under any circumstances. Respect must go both ways. We are committed to providing excellent service to every customer, but we also expect our employees to be treated with the same courtesy and respect they show to everyone who walks through our door. We wish all visitors to Valencia a wonderful stay and encourage anyone with questions or concerns during their rental to contact us immediately. Almost every issue can be resolved quickly through calm communication and mutual respect.
HIGHLY RECOMMENDED!!! We rented bikes for two days in the shop near the port because we were staying there. The girls were very nice and helpful. On Sundays we had to leave the hotel at 12 o'clock and we had trolleys with us. We took them to the other shop in the center where they kept them until 6 pm (SERVICE INCLUDED IN THE RENTAL). The owner (Italian) really nice and extremely helpful, told us a lot of things because we happened on the day of the call of the Fallas day when from 14 to 14:05 in the main square there is a very unique fireworks display (barrels are a tradition!). We highly recommend it and when we return to Valencia we will still rely on them!! BRAVISSIMI!!! You contributed to a wonderful weekend. Ah... if you are undecided whether or not to rent the bike... DO IT!!! the gardens surrounding the center are a unique lung to visit!! and with the bicycle you can get around the center, reach the sea, the Oceanografic, etc etc etc in a short time and taking advantage of the bike paths that in Valencia are everywhere!!!!
Thanks to Michelangelo and Tatiana, they advised us very well on what was best for our family, they were super welcoming, kind and helpful! Cycling was a really great experience! We had a really good time! Gregorio can’t wait to come back!
Grazie per essere stati con noi!
The first thing to do here in Valencia is to take a tour here, they are super welcoming and helpful, it is a really great place, also perfect for families and the prices are not exaggerated, fantastic place
Grazie mille!!!
Very good experience with Mo’bikes! Rented bikes every day for four days. Great bikes for a very reasonable price. Very friendly and helpful. Speak Spanish, English and Dutch. On the last day of our stay, because we were customers, we could store our luggage for free. Highly recommended! Arjen, Marrit, Auke and Afke
Poor selection. The wheels were in very bad condition. Lights and brakes were partially defective. There are enough other rental companies with better wheels.
During our holiday we rented their bikes twice. We were recommended the bike that best suits our needs that turned out to be the right choice. We thank again the owners, very kind and professional.
Excellent service from your staff. Especially from its owners,...! I had a small incidence and they resolved it effectively and quickly. Highly recommended and reliable company. In addition, the quality of their bikes and services was very good. Super recommended. I will continue to trust them.
Good value for money. Tires wsren well on pressure. 1 bike was not in order, this effortlessly exchanged. Some bikes have a handy basket in front I'm just missing something you can put your phone in/on to navigate safely.
| Tour | Durata | Valutazione | Prezzo | |
|---|---|---|---|---|
Noleggio bici centro città | 1 giorno | 4.7 (65) | $11 | |
Valencia Old Town Tour with Wine & Tapas in 11th Century Historic Monument | 4 ore | 5.0 (3,738) | $86 | Vedi |
Paella Cooking Class, Wine Tasting & Central Market in Valencia | 4 ore | 5.0 (2,113) | $80 | Vedi |
Real Paella Cooking Class – Market Visit & Sangría Workshop | 3h 30min | 5.0 (1,621) | $74 | Vedi |
Fun, City to Beach bike tour. Small groups + BikeGuyVLC Tips App! | 3h 45min | 5.0 (1,279) | $40 | Vedi |
San Jose Caves Guided Tour from Valencia with Local Guide | 4 ore | 4.6 (938) | $79 | Vedi |
Valencia Complete Tour by Tuk Tuk | 2 ore | 4.7 (658) | $46 | Vedi |