Lake Como Photo Experience : Bellagio, crociera e Lugano da Milano

Amazing experience overall, would definitely recommend and go again. The view, the transport etc were perfect.

The tour guide cancelled my trip because of a logistical problem. They offered an alternative that didn’t work with my schedule. I’ve emailed Viator customer service deice to get a refund and no response. I’m very disappointed.

good one, even bad day as raining .. but tour leader try to make it a goog day ... nice small city and impress

This trip was truly the highlight of my time in Italy—it honestly felt like being taken from earth to heaven! My friends and I were speechless at the beauty of Lake Como and the surrounding mountains. We started with a smooth bus ride from Milan Central Station and then enjoyed an incredible private boat cruise on the lake. Seeing the grand villas, like the famous Villa del Balbianello, from the water was a total dream. Bellagio, often called the "Pearl of Lake Como," was breathtaking with its charming artisan shops and narrow, colorful streets. Crossing the border into Lugano, Switzerland, added such a unique touch—getting to see the Swiss Alps and strolling through the elegant Parco Ciani on the lakeshore made the day even more special. Our guides, Frank and Lina, were fantastic! They were so friendly and helpful, making sure everything ran like clockwork. The timing was perfect, the bus was very comfortable, and our driver was a complete professional. If you're in Milan, don't miss this; it’s an absolute must-do that makes the whole holiday complete!

Very good tour the guide Super Mila, friendly the super friendly Maximilian driver too , comfortable bus and clear instructions and spoke to us and taught us up to Italian

This was such a great tour and the best part of it all was our tour guide Marina. She was fun, funny, smart and knew so much about history. We are traveling all over Europe and this was the best tour yet. Thank you Marina.

This tour was very disappointing and poorly managed. It started 20 minutes late, which caused us to miss the first scenic photo stop — something we were really looking forward to. At Bellagio, the guide instructed us to return at 3:20 PM, but instead, we were made to wait for another boat. This decision delayed us significantly, and we arrived in Lugano about 1 hour and 15 minutes late. As a result, we missed the opportunity to properly explore Lugano — most shops were already closed, and our free time was reduced to only about 40 minutes because the driver could not wait any longer. Additionally, the guide’s commentary throughout the trip was often irrelevant and filled with unnecessary remarks, including uncomfortable opinions about wealth and social class. The tone felt unprofessional and at times disrespectful. Overall, the experience was disorganized, stressful, and did not deliver what was promised.

Our tour started badly, with little signaling from the company Ciao. After finding guides and buses, we headed to Como. There was a timetable to return to the meeting point and there was a passenger delay. With this, we lost our 60 minute cruise, planned in the acquisition of the package. In this waiting to check "the loss" of the cruise, our guides left us for more than 15 minutes inside the bus turned off, with air conditioning also turned off, under burning sunshine of more than 30oC. A lady went wrong. We followed by bus, in which the guide informed that we would take a "panoramic walk" towards the boat, at another point, where the information was that the cruise would be shorter. This panoramic walk did not happen, as the people inside the bus needed to close the curtains to protect themselves from the intense sun and heat (because the air conditioning had been turned off and did not notice the cooling of the environment). There was a lot of traffic due to the big bus, in narrow streets and many curves, with no help to traffic. We again lost time that would be used for a stop, which did not happen, since we took 1 hour and a half to travel a small stretch. Finally we arrived at the cruise site more than 13h, and we did not make any cruise, since we made a 5 minute crossing in a car ferry, on foot, because there was no place for everyone, with only one crossing to Bellagio. We only had 50 minutes in Bellagio to circulate and lunch (running), although the product informed that there would be 2 hours in Bellagio. That is, we only had time for lunch, without knowing the place. Finally, we returned to the main road to get into the bus on another car ferry, again on foot, to Lugano. I must emphasize that I did not pay for a tour to make a panoramic tour, inside a bus, but to have experiences in the highlighted locations, which did not happen due to disorganization. Half of the amount paid was refunded. I request full refund.

Duration of stay at locations slightly short but overall it was good

Wasnt informed properly. I thought it was being moved to Dec 6 then without realizing it was really cancelled. Bad thing... i didn't go to Lake como... everything messed up.