Tour/Versailles/Ingresso e Audio Guida Reggia di Versailles
Ingresso e Audio Guida Reggia di Versailles
2.5(23)Versailles3 ore
VIATOR2.4(21)TRIPADVISOR3.0(2)
+3 photos
In breve
Durata
3 ore
Prezzo da
$41 / persona
Località
Versailles, Francia
Valutazione
2.5 / 5 · 23 recensioni
Lingue
DE, RU, PT, KO
Gruppo
1–15 pers.
Cancellazione
Vedi condizioni sotto
Conferma
Immediata
Biglietto
Biglietti mobili o cartacei accettati
Operatore
Vox City International Ltd
Descrizione
Entra nella Reggia di Versailles e segui le orme del Re Sole in persona, Luigi XIV. Con un'app audio Guida, esplora le stanze e i giardini del palazzo al tuo ritmo. Goditi le storie dell'antico regime prima della Rivoluzione Francese.
Ammira la tenuta personale di Maria Antonietta e passeggia per i giardini pieni di magnifiche esposizioni di rose. Mentre ti godi lo splendore e l'opulenza della regalità Francese, ammira la precisione geometrica sul paesaggio, che mostra il potere del re sulla natura.
Opzioni del tour
Ingresso e Audio Guida Reggia di Versailles
Itinerario
Palace of Versailles
Ingresso incluso
Godetevi l'accesso per un'intera giornata e l'ingresso riservato al famoso palazzo reale. Ascolta un tour audio ed esplora i giardini al tuo ritmo.
Cosa è incluso
Incluso
Biglietto per la tenuta di Maria Antonietta e il Trianon
Audio tour app per Reggia di Versailles
Biglietto d'ingresso alla Reggia e al Giardino di Versailles
Commento audio multilingue
Non incluso
Cuffie e dispositivo mobile
Visita guidata
Valutazioni dei viaggiatori
2.5
23 recensioni
5
2
4
5
3
5
2
1
1
10
Informazioni importanti
Animali di servizio ammessi
Sono disponibili trasporti pubblici nelle vicinanze
Adatto a tutti i livelli di forma fisica
Prima di arrivare, scansiona il codice QR sul voucher per effettuare il check-in e trovare tutte le informazioni essenziali sul viaggio.
L'ingresso alla Reggia di Versailles è soggetto a un controllo di sicurezza: portare con sé un documento d'identità con foto.
La fotografia flash non è consentita all'interno del Palazzo. Non sono ammessi oggetti appuntiti, bagagli o borse di grandi dimensioni.
Prima dell'arrivo si prega di scansionare il codice QR sul voucher per scaricare l'audio Guida
Vai direttamente all'ingresso A del Palazzo, situato nel padiglione Dufour in alto a sinistra della Cour d'Honneur. La fascia oraria selezionata consente l'ingresso entro 30 minuti dall'orario prenotato.
I voucher Viator non saranno accettati. Si prega di leggere la conferma della prenotazione per ulteriori informazioni.
Cancellazione
Tutte le vendite sono definitive. Nessun rimborso previsto in caso di cancellazione.
0+ giorni prima0% di rimborso
Recensioni(23)
S
Sharon_T
August 10, 2026
Viator is not a great choice.
Viator refund policy is not reliable. We had to scramble to make our connection, but one we arrived,, the Palace was AMAZING!
The Palace also did not honor our purchase of the eat buds and we had to purchase again. :(
Risposta dell'operatore
Hello,
Thank you for sharing your experience with us. We’re sorry to hear about the difficulties you experienced during your visit.
Regarding the audio guide, the experience information advises guests to bring their own earphones or AirPods to use with the audio guide. We understand there may have been some confusion and will look into what happened to better understand the situation.
We’re glad to hear that you were able to visit the Palace and enjoyed it once you arrived. We appreciate you taking the time to share your feedback with us.
Best regards,
Vox City International
F
Francoise_P
July 24, 2026
Disadvantages
The headquarters is in the USA, from France: time difference if you want to call.
It is a disadvantage.
Thank you.
Risposta dell'operatore
Bonjour,
Merci d’avoir pris le temps de partager votre avis avec nous. Nous apprécions vos commentaires et nous allons examiner ce point afin de continuer à améliorer nos services et l’expérience de nos clients.
Merci encore pour votre retour.
Bien cordialement,
Vox City International
G
Grace_S
July 16, 2026
Check tickets before you go.
Be sure to open QR code before you get there. The palace only takes barcode tickets.
I called help line for assistance and they did help immediately and changed the time on the ticket from 11:30 to 1:00 due to our troubles. However, the audio payment did not transfer and so didn’t want to hold up the line, so I purchased two more.
Risposta dell'operatore
Grace,
Thank you for taking the time to share your experience and for your helpful advice to future visitors.
We're glad our support team was able to assist you quickly and accommodate your requested time change.
We sincerely apologize for the inconvenience with the audio guide. If you haven't already, please contact us directly with your booking details, and we'll be happy to review the additional purchase and work with you to find an appropriate solution.
We truly appreciate your feedback and hope you enjoyed your visit to the palace despite the initial difficulties.
Vox City International
E
Estelle_B
July 14, 2026
Barely 1 hour in the...
Barely 1 hour in the castle, because of the heatwave, they kicked us out at 4:30 PM.
Can we ask for compensation?
Risposta dell'operatore
Bonjour, Estelle
Merci d'avoir partagé votre expérience. Nous sommes sincèrement désolés que votre visite ait été écourtée en raison de la canicule.
Oui, bien sûr. Nous vous invitons à contacter directement notre service client en indiquant les détails de votre réservation. Notre équipe examinera votre dossier avec attention et vous accompagnera dans votre demande de dédommagement.
Nous vous présentons encore une fois toutes nos excuses pour ce désagrément et vous remercions de votre compréhension.
Vox City International
E
Eleonora_B
July 13, 2026
Crowded and hot experience
We never received the audio we had to pay extra. The palazzo is sooooo hot and you are walking room to room with lines of ppl. It’s not a great experience tbh overated. I love the Caserta palace so much better you see so much more and less ppl
Risposta dell'operatore
Good morning, Eleonor
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience didn't meet your expectations. We sincerely apologize for the issue with the audio guide. If you had to purchase it separately, please contact our customer support team with your booking details so we can review your case and work toward an appropriate solution.
Regarding the temperature inside the palace, unfortunately, weather conditions are beyond our control, especially during periods of extreme heat. We understand that this, combined with large visitor numbers, can affect the overall experience, and we appreciate you sharing your perspective.
Thank you again for your feedback, and we hope to have the opportunity to provide you with a better experience in the future.
Vox City International
N
Normand_M
July 8, 2026
Purchased 4 tickets for...
Purchased 4 tickets for the wrong date without the option to change it even a few minutes after the transaction... I tried to contact several times but without success... very disappointed...
Risposta dell'operatore
Merci d’avoir partagé votre retour. Nous sommes désolés d’apprendre votre déception concernant votre réservation. Nous comprenons qu’une erreur de date puisse être frustrante, et nous regrettons que vous n’ayez pas réussi à nous joindre au moment où vous aviez besoin d’assistance.
Nous vous invitons à contacter notre service client afin que nous puissions vérifier les détails de votre réservation et voir comment nous pouvons vous aider. Nous restons à votre disposition et espérons avoir l’occasion d’améliorer votre expérience.
Cordialement,
VoxCity
D
Dorothee_B
July 8, 2026
The technology.....
The Palace of Versailles is very worth seeing on its own.
However, the booking process is very confusing. Due to the emails from Viator, one could access the Viator App (which needed to be downloaded beforehand), but that was about it. In short, everything was very cumbersome and confusing for our booking, especially since it was also very difficult to use the internet due to the number of visitors. We booked a tour with an audio guide. However, no one (including the Versailles staff at the information desk) knew where and how we could get the audio guide. On the contrary: we were told that our audio guide reservation was 90% unsuccessful, due to another provider??!!!! Due to the language difficulties, we gave up and downloaded the Palace of Versailles app, which was recommended by the in-house staff, and we strolled through the rooms with it. By the way, it worked very well. So it would have only cost us the basic entry fee! What a pity!
Risposta dell'operatore
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Es freut uns sehr, dass Ihnen das Schloss Versailles selbst gefallen hat und Sie die Besichtigung genießen konnten.
Wir bedauern jedoch sehr, dass es bei der Nutzung des Audioguides und beim Auffinden der entsprechenden Informationen zu Schwierigkeiten gekommen ist. Wir verstehen, dass eine unklare Kommunikation und technische Probleme vor Ort besonders frustrierend sein können.
Wir möchten darauf hinweisen, dass die Informationen zur Nutzung des Audioguides in den Buchungsunterlagen und über die Viator-App bereitgestellt werden. Dennoch nehmen wir Ihr Feedback sehr ernst und werden es an unser Team weiterleiten, um die Abläufe und die Kommunikation weiter zu verbessern.
Wir danken Ihnen nochmals für Ihre Rückmeldung und hoffen, dass Sie trotz dieser Unannehmlichkeiten einen schönen Besuch im Schloss Versailles hatten.
Mit freundlichen Grüßen,
VoxCity
S
Susanne J
July 6, 2026
Large, beautiful and worth a visit.
An incredibly large and beautiful park, which if you want to see everything should rent the electric car. However, you do not get to everywhere anyway but need to park and walk.
Risposta dell'operatore
Tack så mycket för att ni delar med er av er upplevelse! Vi är glada att höra att ni uppskattade den fantastiska och vackra parken. Det är verkligen ett stort område med mycket att upptäcka, och vi håller med om att en elbil kan vara ett bra alternativ för att hinna se så mycket som möjligt på ett bekvämt sätt.
Vi hoppas att ni hade en trevlig vistelse och att ni fick möjlighet att njuta av parkens många sevärdheter. Tack för ert besök, och vi hoppas att få välkomna er tillbaka igen!
VoxCity
R
reneelAlma
July 5, 2026
Poorly scheduled visit, too late, didn't have time to get to the Trianon, and for the audio guide, there was no Wi-Fi.
Very arrogant and bad-tempered staff, poorly scheduled time, do not offer after 3 p.m., not enough time to do everything even though we had paid. No Wi-Fi for the audio guide.
Risposta dell'operatore
Bonjour,
Merci d’avoir pris le temps de partager votre avis avec nous. Nous sommes désolés d’apprendre que votre expérience n’a pas répondu à vos attentes.
Nous prenons vos commentaires au sérieux et allons examiner ces points afin de mieux comprendre la situation et continuer à améliorer nos services.
Merci encore pour votre retour.
Bien cordialement,
Vox City International
T
Terry_E
July 2, 2026
Versailles
I highly recommend this tour of elegance and history. While I did not have a tour guide it was just as fulfilling
Risposta dell'operatore
Hello,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the tour and appreciated the history and experience.
We truly appreciate your recommendation and are happy to know that you had a memorable visit.
We hope to welcome you again on another Vox City experience soon.
Best regards,
Vox City International
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