A
I will check to see how many charges were made on my credit card.
Downloaded the app and all it did was try to charge me again. Visiter center people never heard of the tour so couldn’t assist. Even if user error was involved, there is no way to connect to assistance.
Risposta dell'operatore
Hi there, I'm sorry that you were unhappy with your experience. Can you email more information to support@voicemap.me? This way, we can identify exactly what went wrong. When you booked, you should've received and email and SMS with instructions and an 8 digit code to download the tour in the app. We can troubleshoot the issue and process a refund if you email us your details. I'm sorry for your frustrating experience. Best, Helene
