Hanoi Airport Pick-up (corsa privata dall'aeroporto di Hanoi agli hotel)
Descrizione
Il nostro veicolo è la scelta migliore per il tuo viaggio con autista che parla inglese di base. Rende il tuo viaggio più breve e più confortevole. Ti senti semplicemente rilassato sul tuo veicolo, lascia le tue preoccupazioni alle spalle per contemplare i paesaggi sul ciglio della strada durante il trasporto. Prenotando con noi avrai: 1. Il parco veicoli è di ultima generazione. 2. Veicoli con aria condizionata e non fumatori 3. Nessun costo nascosto 4. Autisti professionisti 5. Offerte di prezzo più economiche 6. Nessun costo aggiuntivo per il tempo di attesa in caso di ritardo del volo. 7. Supporto professionale e responsabile del team 24/24
Opzioni del tour
Punti salienti
Cosa è incluso
Luoghi e orari di ritiro
Questo trasferimento privato richiede il tuo NUMERO DI VOLO e la lozione specifica di consegna come nome dell'hotel, nome della strada, numero civico... in modo che l'autista possa sapere dove portarti. Per l'arrivo nazionale, il nostro autista vi aspetterà nella hall degli arrivi con il vostro cartello con il nome. Per l'arrivo internazionale, si prega di uscire dalla hall di arrivo per incontrare il nostro autista al pilastro 10 all'esterno. Per evitare qualsiasi truffa taxi, si prega di non seguire eventuali estranei se non hanno il tuo nome. In caso di problemi urgenti o maggiori dettagli, contattaci via WhatsApp +84-982-804-399
Valutazioni dei viaggiatori
Informazioni importanti
- Sono disponibili trasporti pubblici nelle vicinanze
- I neonati devono sedere in grembo a un adulto
- Adatto a tutti i livelli di forma fisica
- Il numero di VOLO (non il codice di prenotazione) è molto importante. Abbiamo bisogno di avere il tuo numero di volo in modo che il nostro autista possa sapere che atterrerai al terminal nazionale o internazionale
- Anche il nome dell'hotel o i dettagli della destinazione (nome della strada, numero civico...) è importante . È necessario dare nella prenotazione note speciali se non si riesce a trovare l'elenco degli hotel nella ricerca app.
- Il nostro veicolo vi lascerà agli elenchi di hotel indicati. Ti lasciamo anche nel quartiere vecchio di Hanoi e in altre zone della città (dovresti menzionare il nome del tuo hotel nella prenotazione).
Recensioni(264)
We booked a private sedan transfer from Noi Bai International Airport to our hotel, and the experience was very smooth. Mr. Tho was punctual and waiting for us on arrival, which made everything easy after a long flight. He was friendly, helpful, and handled everything professionally. The car was clean and comfortable, and the drive into Hanoi was relaxed and efficient. Communication was clear throughout, which gave us extra peace of mind. Overall, a reliable and hassle-free transfer service—definitely a great option when arriving in Hanoi.
It was very easy to schedule this transportation, communicate with the driver and locate him after picking up our luggage at baggage claim. When our flight was delayed by 3 hours due to a mechanical issue, the driver was still there and ready to drive us when we arrived.
No prior communication on pick up and no driver to meet at the airport. No support when calling or messaging until after I had arranged alternative transportation.
Dear, we are sorry for the pickup failure. The instruction was clearly written that the meeting point was at the pillar 10 outsie of the arrival lobby. However, you did not go there. Our driver was waiting there almost 1.5 hours but could not see you. Untill we saw your missed call. Once we called back via WhatsApp, you said you were in a taxi. You should give your contact in the booking so that we could reach you for pick up. You booked a service but left no contact. We sent a message via the app but no response from you. Good luck to you!
I booked a pick up for 5 people could only take 4 no help from company to send another vehicle to airport my daughter and her boyfriend had to get a grab which was another expense I also had a return transfer booked with them which I cancelled because of poor service and incorrect information
Dear, We are sorry to hear this. Howver, you should be honest with the posts. Your group has 5 adults and 1 child of 5 years old, plus 5 cabin suitcases and 5 bags. You should book a van but you chose a SUV option to save money. Once you met the driver and the car, the driver could not load all into the car. We suggested a solution that we would arrange an extra car with extra costs but you were very impolite giving bad words to us. You kept saying that you must have an extra car without extra payment and you keep threatening us that you would post a negative review if our team would not offer extra free car. Obviously it was your mistake, not our mistake so we would rather accept a wrong revenge from you rather than obey your unfair requests. This is not a right way to make money. We think that your negative post will not mislead others. The return ride was denied by our team. We hope that you stop doing this way to other operators. It is not very nice anfd totally wrong. You will get the outcomes in the future.
They never showed up to pick us up! She had to get another cab and pay again. This is not what we expect from Viator!
Dear customer, We are sorry to hear this. However, the story was not true. You booked an airport pickup but you canceled our service last minute. You also asked for a full refund but we said it was impossible under our cancellation policy. You should have accepted that instead of making your own story, It is really dishonest and unfair. Thank you.
We arrived at Hanoi airport on time. However, due to multiple flight arrivals it took us 1 1/2 hours to clear immigration and then collect our bags, once out of the airport our driver was a no show and we had to arrange a taxi to our hotel.
Dear, we hope that you should be honest with your story. Yes you were disapointed just because you made it disappointing. You booked a flight but just gave your name and landing time (no contact number, no hotel name for the drop-off, no flight number so we cannot know where to wait for you, domestic or international arrival). We sent our messages via the app asking for flight number but no response. The worst thing was that you just called us 2 hour after the flight landed to ask where the driver was. In stead of blaming, you should learn how to be more responsible and how to manage the work. Good luck!
Very good experience. The driver was very professional and car was very clean. The ride was good and we arrived on time without any issues. The driver helped load and unload the luggage and was very helpful.
Great easy pickup. Nice car. Good driver. Will definitely rebook in the future. We had 6 adults, 4 big bags, 2 golf bags, 4 cabin bags. All fit nicely
Prepaid for a noon pickup, but no car by 12:30. Couldn’t contact local company via WhatsApp, but a local woman assisted and got through to them. Had no record of reservation! They did send a driver who had some difficulty locating our hotel. The ride was rather harrowing but we arrived without incident. Not a satisfactory shuttle experience in general.
Dear, It is a pity that you were not happy with the service. However, you should ask yourselves why it happened instead of giving such a dishonest feedbacks. You booked an airport pickup at 12PM but gave no information except your name (no flight number, no hotel name for drop off, no contact number...). Our team sent you messages several times via the app asking for the information but no replies from you. In Noi Bai airport, there are 2 terminals (domestic and international arrivals). Our driver did not know where to wait for you and he chose to wait at the interantional arrival. You had our WhatsApp contact but you did not send any message. Luckily, you gave our contact to a local woman at the airport and she helped call us. She gave us your contact and we easily found you on WhatsApp then sent you WhatsApp messages. And then and our driver met you 3 minutes after that. We hope you should learn how to book the service online properly. Thank you!
Some confusion with meeting as the driver had the wrong name - but he contacted us on whatsapp and we were able to find each other. (airport has wifi). The rest of the trip was smooth and we would book again.
