Tour privato di mezza giornata intorno a malta

Dear Diane, thank you for your feedback. We are sorry to hear about your experience. On that morning there were 4 cruise ships in port and traffic around Valletta was extremely heavy. The pickup area by your hotel is car-restricted with no parking, our driver was on site but had to circle around the city to come back to the meeting point. He tried to call you several times, but your phones were on flight mode. He then contacted our office and we provided you with his direct number. As this was a private customizable tour, he asked about your preferences only to give you the option to change the itinerary if you wished. We have addressed all other points internally. Our vans are cleaned and inspected Regards

Dear Guest, Thank you for your honest feedback. You are right about the microphone - our 8-seater vans do not come with a built-in microphone system, so the driver needs to speak loudly and clearly so everyone in the back can hear. I apologize that on your tour he spoke too softly and was hard to understand. That is on us and we will address it with him directly. I am glad you liked the Blue Grotto. I am sorry the rest of the tour did not meet the high standard of your tours in Athens, Santorini, Mykonos and Ephesus. We will work on making the commentary more engaging and interactive, Thank you for bringing this to our attention, it really helps us improve. Kind regards

Thank you so much for this wonderful review! I'm so glad you enjoyed the 4-hour tour and that you found it engaging and informative. It was a pleasure picking you up and sharing Malta's rich history with you - we really do have so many stories to tell on such a small island! I appreciate your kind words about being prompt, friendly and helpful. That means a lot to me. Hope you enjoyed the rest of your time in Malta and hopefully I can welcome you back again for another tour

Thank you Cath for sharing your experience with us

This made our day, thank you! 🙌 The Blue Grotto really does steal the show every time. Ahh missed swim with the locals by one swimsuit 😅 We’ll save you a spot for next time! So glad you’d recommend us — hope to show you even more hidden corners of Malta on your next visit.

Dear Snezhana, thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. Our tour is a private driver-guided sightseeing service, where guests are transported between the selected attractions and are free to explore each location at their own pace. We apologize if this was not communicated clearly in the tour description. Regarding the air conditioning, we regret that you felt uncomfortable. The vehicle's A/C was functioning, but during the exceptional heatwave, with temperatures reaching around 45°C, it may not have been able to keep the cabin as cool as expected. We understand how challenging those conditions were and appreciate your feedback. Thank you again for your comments, as they help us improve both our service and the clarity of our listing. We wish you all the best on your future travels.

Thanks Manuel for sharing your experience