Esplora la Foresta delle Nuvole con Guida Locale + Ambito HD e Binocolo

Danie was friendly, knowledgeable, kind and funny. He showed genuine interest in showing us the birds. Although the tour description showed 2 hours, he took the time and we spent well over 3 hours. We then had breakfast at the cafe at the entrance. Had an amazing time!!

Dani a guide of 10. Very nice and knowledgeable

This was a little expensive for a short tour but our guide was great! We went on the hanging bridges and did the sky tram. The view from up top was breathtaking!

The guide stood me up. I waited for an hour and finally reached out to viator customer service. I received a full refund but was very disappointed. I do not recommend using this vendor for a tour as I read through other reviews once I had my poor experience and realized I'm not the first and likely not the last to be stood up. Doing waste your time and money with this vendor. This location one you can check out without a guide.

Very beautiful and large park with multiple routes. We have had a tour with ‘Dani’. He explained a lot about Monteverde: climate, nature and wildlife. Unfortunately we have seen little wildlife, but that also comes with ‘nature’ and the season. One remark: Uber does not drive to/from this location. You need to take the bus or a taxi.

The guide was not that personable. Luck of the draw I guess. He and another guy in the tour were dead set on spotting a quetzel. Which is the main bird to see out here I get. But me and my friends felt like afterthoughts. The guide was good at placing the scope on some exotic creatures like the monkeys and other birds. Allowed us to get some cool pics. Definitely wouldn’t have seen much without him. But walking away from it I felt bland.

Viator ditched me. My tour person didn’t show. When I called he said Viator had sent him a cancellation. What happened is my credit card was compromised so I cancelled it between the time I made a reservation and payment. Viator cancelled my reservation and told me to rebook. I did so whit a good credit card. But the guide said he didn’t get that. Call me to work out a credit.

Whilst ultimately the tour was very good and the cloud forest and guide were amazing and knowledgeable the overall experience wasn't great. No where in the description in this tour does it state too make your tour run on time that you would have to turn up to the ticketing office early and get into thr most disorganised ticket purchasing system I have ever encountered. It wasn't clear that we would actually need to buy our ticket and our guide was late and it wasn't clear who it was. We found another couple on the same tour who had run into the same problem. So my advice before booking this tour is understand that you need to arrive at the ticketing office early, put your name down to get into a queue to get tickets, which in the morning took 45minutes extra because none of this was clear and ultimately 45mins off our tour time.

Cloud forest is beautiful. Very crowded. Hiked afterwards on our own to continental divide. Much quieter and amazing views.

Our guide was a no-show. THANKFULLY a guide was hanging out at the entrance with no guests and communicated with our missing guide on our behalf. (I had no response from them when I attempted via viator). He absorbed his duty and pre-paid price. We are thankful to Juan Carlos for saving us and finding our resplendent quetzal!! There's no way we would have been so successful without a guide so I most definitely recommend one. Just not this one.