Important to know in high season
Hello,
The positive points of the trip:
The guide Layla is exceptional; she is always smiling and full of joy for life. She is funny and very human.
Indra, the driver, is also helpful and kind.
We recommend them to you 1000%.
We recommend that you visit the optional waterfall near Mount Bromo, because it is incredible.
Be prepared to spend a lot of time in the car, but the two days are worth it.
Negative points:
The organization should specify the daily schedule (and the times) on the website depending on whether you are in high or low season.
Indeed, being in high season, we did not have time to climb Mount Bromo (stuck for several hours in the jeep) even though it is included in the price... So between the climb and the waterfall, we chose the Madakaripura waterfall (incredible).
Disappointing hotel:
The restaurant brings cold dishes after more than 30 minutes of waiting, even though there were only six of us in the restaurant.
Regarding the room, light comes in continuously, which could prevent some people from sleeping.
Risposta dell'operatore
Merci d’avoir partagé votre expérience. Nous sommes heureux que vous ayez apprécié notre guide, notre chauffeur et la cascade de Madakaripura.
Nous sommes sincèrement désolés que la circulation exceptionnelle en haute saison ne vous ait pas permis de faire l’ascension du Mont Bromo. Nous prenons également en compte vos remarques concernant le programme et l’hôtel afin d’améliorer nos services.
Merci encore pour votre recommandation et votre compréhension.
2D1N Mount Bromo & Tumpak Sewu
We joined the 2D1N trip for Mount Bromo and Tumpak Sewu. Our guide Layla was superb, making sure the tour was as smooth as possible. She was helpful to guide us to the best spots for views and pictures.
Everything is well arranged and hassle-free with East Journey! The staff was super responsive on WhatsApp! Definitely recommend it
Risposta dell'operatore
Thank you for your great feedback. We’re glad Layla and the team made your trip smooth and memorable. Your recommendation means a lot to us, hope to see you again soon!
10/10 Experience
We had the pleasure to spend these 2 days with the guide Paul. He was always super friendly, fun, and he gave us many good insights not only about the places we were visiting but about Indonesian history and culture as well.
Perfect trip if you want to visit the Malang area in short time. We managed to do everything we had planned before: Tumpak Sewu with the Goa Tetes Cave and Mount Bromo with both the sunrise from a viewpoint and a later walk up to the crater rim.
We were never rushed during the excursions and were always allowed to soak in the magic of these unique places at our own pace.
Him and Theris’ company made this 2D1N experience memorable: 10/10 would definitely recommend.
Risposta dell'operatore
Thank you for your wonderful feedback. We’re thrilled Paul and Theris made your 2-day trip so memorable and enjoyable. We truly appreciate your recommendation!
