Biglietto di accesso Sky Garden + cena di 2 portate al ristorante Larice

Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience. It's great to know you enjoyed your dinner at The Larch and that your visit to the Sky Garden was the perfect finishing touch. The combination of delicious food and breathtaking views truly makes for a memorable experience. Thank you for choosing us, and we hope to welcome you back again soon for another unforgettable visit! Warm regards, The VoxCity International Team

Thank you for your kind review! We will be happy to welcome you again! Kind regards, VoxCity

Thank you for your feedback. We're sorry to hear that the evening-only entry came as a surprise and that the experience did not meet your expectations. We understand how important it is for booking details and entry conditions to be communicated clearly, and we regret any confusion you encountered during the reservation process. Your comments regarding both the information provided and your overall experience are appreciated and will be shared with the relevant team for review. Thank you for taking the time to share your thoughts, and we're sorry that this visit was disappointing for you. Many thanks, VoxCity

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Es freut uns sehr zu hören, dass Ihnen der Sky Garden selbst so gut gefallen hat und Sie die Aussicht als traumhaft empfunden haben. Gleichzeitig bedauern wir, dass es zu Unklarheiten bezüglich des Kombi-Angebots gekommen ist. Wir verstehen, dass die Erwartungen an das Erlebnis anders waren, insbesondere hinsichtlich der Verbindung zwischen dem Restaurant und dem Sky Garden sowie des wahrgenommenen Preis-Leistungs-Verhältnisses. Ihr Feedback ist für uns sehr wertvoll und hilft uns dabei, die Beschreibung unserer Angebote noch klarer und transparenter zu gestalten. Vielen Dank nochmals für Ihre ehrliche Rückmeldung und die hilfreichen Hinweise für zukünftige Besucher. Wir freuen uns, dass Sie Ihren Aufenthalt im Sky Garden dennoch genießen konnten. Many thanks, VoxCity

Thank you so much for your wonderful review! We're delighted to hear that you had such a memorable evening. It's fantastic to know that you enjoyed the excellent restaurant service, the meal, the beautiful sunset views from Sky Garden, and the live music. We're especially pleased that this experience was chosen as a special anniversary gift for your sister and her husband and that they enjoyed it so much. Creating unforgettable moments for our guests is what we strive for, and it's lovely to hear that the evening exceeded expectations. Thank you for sharing your experience with us. We hope to welcome you and your family back again for another special occasion in the future! Many thanks, VoxCity

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. To clarify, access to the Sky Garden does require a pre-booked ticket to manage entry, even though general admission itself is free of charge. Our package is designed to secure entry for guests and includes an additional audio guide experience to enhance the visit. We also note your comments regarding the meal. The breakfast is served from a set, limited menu as described in the product details, which is standard for this experience. We are sorry that the overall experience did not feel as valuable as expected. Thank you for sharing your thoughts with us. VoxCity

Thank you for your feedback. We'd like to clarify that Larch and Fenchurch are separate restaurants. Larch is located at ground level near the Sky Garden entrance, while Fenchurch is situated within the Sky Garden itself on the upper floors. We understand how this distinction could cause confusion if the booking description was not clear. We value your comments and are sorry to hear that your expectations were not met. Many thanks, VoxCity