Biarritz, Saint-Jean-de-Luz e San Sebastian da Bilbao
Descrizione
Scopri i Paesi Baschi Francesi come mai prima d'ora, a partire da una visita guidata di Biarritz, dove esplorerai i suoi simboli iconici e ti immergerai nell'elegante fascino marino della città. Prosegui per Saint-Jean-de-Luz per un tour a piedi attraverso le sue pittoresche strade, le case in legno colorate e l'autentica atmosfera locale. A San Sebastián, passeggia nel vivace centro storico, goditi il tempo libero per il pranzo nei famosi bar di pintxos del centro città e immergiti nella cultura locale. Il tour culmina con una guida panoramica sul Monte Igueldo, che offre una vista mozzafiato sulla baia di La Concha, una perfetta opportunità fotografica. Questo non è solo un tour turistico: è un'esperienza attentamente curata, che combina cultura, gastronomia e paesaggi mozzafiato, rendendolo il modo migliore per scoprire la Costa Basca in un giorno.
Opzioni del tour
Itinerario
Esplora Biarritz con un tour guidato a piedi dall'ingresso nord, con vista panoramica sul Faro. Passeggia per il Casinò, Port Vieux e Le Rocher, poi vaga per il centro della città con i suoi affascinanti negozi e caffè prima di tornare all'autobus.
Tour guidato a piedi a Saint-Jean-de-Luz per esplorare il suo affascinante centro storico con case basche in legno colorate, seguito da tempo libero per lo shopping o godersi un caffè.
Visita guidata a piedi attraverso il bellissimo centro storico di San Sebastian, seguita da tempo libero per il pranzo. Esplora il centro della città, sede della più alta concentrazione di bar al mondo, perfetto per gustare pintxos. Termina con un tour panoramico sul Monte Igueldo per una vista mozzafiato sulla baia di La Concha.
Punti salienti
Cosa è incluso
Valutazioni dei viaggiatori
Informazioni importanti
- I neonati e i bambini piccoli possono essere portati in carrozzina o passeggino
- Sono disponibili trasporti pubblici nelle vicinanze
- Sono disponibili seggiolini specifici per neonati
- Sconsigliato ai viaggiatori con problemi cardiovascolari
- Adatto a tutti i livelli di forma fisica
- Il giorno del viaggio è richiesto un passaporto in corso di validità
- È richiesto un numero minimo di partecipanti. Se non viene raggiunto il numero di partecipanti necessario per soddisfare i requisiti, il tour potrebbe essere cancellato dopo la conferma. In questo caso, ti verrà proposta un'opzione alternativa o il rimborso completo
- I bambini avranno lo sconto del 50% se accompagnati da 2 adulti, dai 2 ai 12 anni non compiuti.
- Può essere gestito da una guida bilingue
- Questo tour avrà luogo con la pioggia o con il sole.
Recensioni(147)
Francisco (Frank) was an awesome guide - patient, informative and proud about his beautiful Basque country. The bus was clean, safe, and cool; and, the driver was friendly and excellent.
Thank you for your kind review. We are pleased to hear that Francisco (Frank) and the driver provided a safe, comfortable, and enjoyable experience, and that you appreciated the tour and the Basque Country.
We booked a tour in Bilbao, Spain, and unfortunately our Uber driver took us to the wrong location despite having the correct destination entered into the app. As soon as we realised there was a problem, we attempted to contact the tour operator through the Viator platform to advise them of the situation and make alternative arrangements. The most frustrating part of this experience was that our messages through the Viator platform went unanswered. We were actively trying to communicate and find a solution, but received no response when it mattered most. After the tour departed, we contacted Viator and requested a refund or some form of goodwill consideration given the circumstances and our documented attempts to communicate. Despite multiple reviews of the case, Viator repeatedly focused on the fact that we missed the tour and largely ignored the issue that the tour operator did not respond to our messages through their platform. I understand that tours have schedules and cannot wait indefinitely for late arrivals. However, when customers make genuine efforts to communicate an unexpected issue and those communications are not acknowledged, it is unreasonable for the entire loss to fall on the customer. What disappointed me most was not the missed tour itself, but Viator’s lack of flexibility, unwillingness to recognise the communication failure, and apparent disregard for the customer experience. Based on this experience, I would be very cautious about booking through Viator again.
We are sincerely sorry that you were unable to enjoy the tour. We would like to clarify that this was a shared group tour, not a private service. Our guide remained at the meeting point for approximately 20 minutes after the scheduled departure time, together with other guests who had arrived on time. After this waiting period, the tour had to depart in order not to negatively impact the experience of the rest of the group. We did receive your messages through the platform and, in an effort to manage the situation as effectively as possible, we contacted you directly by phone to determine your location. However, given the length of the delay, it was unfortunately not possible to postpone the departure any further. We also informed you of alternative dates on which you could join the tour, but unfortunately none of those options suited your schedule. We understand how frustrating this situation must have been and we genuinely regret that circumstances beyond our control affected your experience. However, the delay in arriving at the meeting point was not the responsibility of our team, and we followed our standard procedures to ensure the tour could proceed smoothly for all participants. Thank you for your feedback, and we wish you an enjoyable stay in Bilbao.
Fabulous trip. The places we visited were so nice, just wish we could have had more time there. Unai was a really good knowledgable guide.
hank you for your lovely feedback! We’re delighted to hear you had a fabulous trip and enjoyed the places visited. We understand the feeling of wanting more time at each stop, and we’ll certainly take your comment into account for future improvements. It’s great to know that Unai provided you with knowledgeable and attentive guidance throughout the experience.
I enjoyed our guide Stephane's bilingual explanations and our driver Oscar's smooth driving. I was happy to have a taste that I had always wanted to know.
Thank you very much for your comment. We are delighted to know that you enjoyed the tour and that the experience met your expectations. It is very encouraging for us to know that you appreciated both the destinations and the work of our team. We hope to see you again very soon on another of our excursions.
A great excursion, excellent guide Stephen, his explanations have made us have a perfect day and his food recommendations exceeded expectations
Agradecemos el tiempo dedicado en dejar su comentario y estamos encantados de conocer que su experiencia ha sido tan gratificante. Deseando poder atenderles en un futuro próximo de nuevo.
Lovely cities to visit, but timing for these visits is off. Smaller cities have siestas and close up so tgeres nothing to do. San Sebastian is the only vibrant city of the 3. We did not get full time there.
Thank you for your feedback! The smaller cities are best experienced in the morning, when there’s the most local life and activity. San Sebastián is scheduled for midday and afternoon, when its vibrant atmosphere can truly be enjoyed. We appreciate your comments and hope you had a great trip overall!
This was a great trip to get a taste of what these 3 beach towns have to offer. Aitor, our tour guide was very informative during the trip. He gave us info about the areas we drove through on our way and sent us off in the right directions in the towns. In San Sebastion he gave a nice tour of the history of the city and then great recommendations for Pitxos and drink! We definitely had enough time in each town and did not feel rushed.
Thanks so much for your review! We're really glad you had a great time with us and hope to see you again soon.
Recommended experience 100% by the route, comfort, planning, professionalism and friendliness of the guide (Aitor). My sisters and I were delighted!
¡Gracias por tu comentario! Le haremos llegar tus palabras al guía, seguro que le alegrará saber que hizo tu experiencia aún más especial. Para nosotros, cada detalle cuenta y comentarios como el tuyo nos motivan a seguir dando lo mejor.
Excellent tour. Very informative and Biarritz, Jean de Luz and San Sebastián are beautiful. Really glad we took this tour. Francisco, our tour guide, was very professional and knowledgeable. I will recommend it.
Thank you so much for your feedback! We're glad to hear that you enjoyed the tour and our team met your expectations. We work hard every day to offer unforgettable experiences, and reading your opinion motivates us even more. We look forward to welcoming you again on your next visit to the Basque Country!
We missed the tour, as the bus left at 8:30 am and we were there at 8:29 am, together with other 2 people. When I contacted the tour operator the next day, we were told that we should have been there at 8:20 am. Nowhere in the voucher received from Viator it said to be there at 8:20 am. Either it is a error of Viator or the tour operator. Anyways, the tour operator refused to re book us for the same tour for another day. Over all, it was a bad experience.
Dear Doru, Thank you for your feedback. We're truly sorry to hear about your experience. We would like to kindly clarify that the tour’s presentation time and departure time are both clearly stated in the tour description on the Viator platform. The voucher shows the tour departure time, but also the time you need to arrive at the meeting point. In addition, our guide contacted you at the phone number provided in your reservation before leaving, and no one answered. We understand how frustrating it must have been to miss the tour and we regret that we couldn’t accommodate a rescheduling. We genuinely hope to have the opportunity to welcome you on a future experience under better circumstances.
