massage was excellent and the service was perfect




Il massaggio Rora Signature apporta benefici unici al tuo corpo e alla tua anima Sollievo dallo stress e dall'affaticamento: la massoterapia aiuta a rilassare i muscoli, ridurre dolori e affaticamento. Le delicate tecniche di massaggio combinate con l'aroma degli oli essenziali stimolano il sistema nervoso, rilasciando endorfine, che donano un senso di relax e benessere. Miglioramento della circolazione: la massoterapia aiuta ad aumentare la circolazione sanguigna, portando ossigeno e sostanze nutritive alle cellule, rendendo il corpo più sano. Sistema immunitario rafforzato: il massaggio aiuta a rafforzare il sistema immunitario, riducendo il rischio di malattie. Metabolismo favorito: il massaggio aiuta ad aumentare il metabolismo, aiutando il corpo a bruciare calorie in modo più efficace. Sollievo dal dolore: il massaggio può aiutare a ridurre il dolore causato da tensioni muscolari, mal di testa, dolori al collo, mal di schiena, ecc…. Ringiovanimento della pelle: il massaggio aiuta a stimolare la circolazione sanguigna, rendendo la pelle più luminosa e sana.
Il ritiro gratuito si applica solo alle prenotazioni di 2 o più persone
Per ottenere un rimborso completo, cancella la prenotazione almeno 24 ore prima della partenza programmata.
massage was excellent and the service was perfect
Coming again Thank you for the best service
so professional and nice service
I got a special 90 minutes. It's the best of three places I've ever been to. I hope time doesn't end.
I am beyond furious. I booked a massage at 7:35 pm for a 9:00 pm appointment. When I arrived they asked me to wait for 'just 10 minutes.' I ended up waiting for 40 minutes!!! When I finally asked why it was taking so long, the receptionists just exchanged glances and giggled, then casually told me I wouldn't be able to get a massage today at all. No one even bothered to tell me until I approached them. Can you imagine what it feels like to be treated this way after a long, stressful day? What makes it worse is that at 9:00 pm, I could have easily found another salon. By 10:00 pm, everything good was already closed. They didn't just fail at service; they wasted my entire evening and showed zero respect. Extremely unprofessional. Avoid this place.
Dear Sir/Madam, First of all, Rora Spa would like to extend our deepest and most sincere apologies to you for the unpleasant experience during your recent visit. Regardless of the reason, if you left with a negative impression, it is clear that we fell short in our service process, and for that, we are truly sorry. We understand that this explanation may not undo your disappointment. However, we sincerely hope you might consider it and allow Rora an opportunity to serve you again with greater care, professionalism, and attention to detail. Regarding what happened that evening: we did receive your appointment scheduled for 9:00 PM, which is one of our peak hours. At that time, all service rooms were fully booked; however, there was one room expected to finish at 8:45 PM, and we planned to prepare that room specifically to serve you. Unfortunately, during the session, the guest using that room requested to extend their service by an additional 10 minutes. More regrettably, after completing the treatment, our therapist suffered a minor wrist injury during the massage procedure. Our team immediately provided first aid and did everything possible in the hope that her condition would improve so she could continue working and serve you. Sadly, despite our efforts, time passed and her wrist did not recover, and continuing to work would have affected both service quality and her long-term health, especially her wrist. After careful consideration, we realized she was genuinely unable to continue providing the service, and with no alternative therapist available at that moment, we had no choice but to inform you that we could not serve you that evening. We fully acknowledge that the way this was communicated by our reception staff may have made you feel disrespected or dissatisfied, and we sincerely regret that. Rora takes this matter very seriously and will strengthen training in communication skills and customer care, as our top priority is always to ensure a complete and respectful experience for every guest. We are truly grateful for your honest feedback and valuable comments. They allow us to clearly recognize our shortcomings and motivate us to improve, reform, and deliver better service. With utmost respect, Rora would like to invite you to return and experience our services again, giving us the opportunity to make things right. We will prepare everything with the greatest care to ensure that your next experience with us is truly a positive one. Thank you very much for your time and understanding. We sincerely wish you good health and all the best. Warm regards, Rora Spa
I came in the last day and I liked it the most of three spas. I used the Lorraine Special for 90 minutes. I like it pretty much. I want to come again.
I think it was the best massage ever before i leave Danang city. Massage was perfect and loved it so much! Good condition, iim pretty sure that everyone will love it too.
Completely cool and exhausted travel!! It was so good to get rid of it^^ I can recharge my body and enjoy the trip again. It's great to eat and after the massage and the fruit is as good as ice cream for a month.
The professional management was great! There was a part of the inconvenience, but it was nice to be managed individually, and it was perfectly comfortable to sleep. Very friendly and especially professional in the massage area, which is the most satisfying part ! About the second visit?
We were able to stay fun and comfortable throughout our stay in Danang. Every moment was the best and I would love to visit again next time. All the families were very happy and able to create happy memories, making the journey even more meaningful. I want to come next year if I have a chance. Best!
| Tour | Durata | Valutazione | Prezzo | |
|---|---|---|---|---|
Pacchetto speciale da 90 minuti per il massaggio Rora Signature | 1h 30min | 4.8 (23) | $38 | |
Ho Chi Minh City: Motorbike Street Food Tour with 12 Tastings | 4 ore | 5.0 (4,571) | $31 | Vedi |
Full Day Golden Bridge and Ba Na Hills Small Group Tour | 8–10 ore | 5.0 (2,929) | $21 | Vedi |
Morning Small group to Marble Mountains - Am Phu Cave - Monkey Mountain | 5 ore | 4.9 (2,148) | $22 | Vedi |
Easy Rider Motorbike Tour via Hai Van Pass From DaNang/HoiAn/Hue | 8 ore | 5.0 (1,915) | $56 | Vedi |
Da Nang: Ba Na Hills and Golden Bridge Tour | 9–10 ore | 4.9 (1,481) | $47 | Vedi |
Marble Mountains - Am Phu Cave - Monkey Mountain Sunset tour | 5 ore | 4.9 (960) | $22 | Vedi |