4 giorni Galápagos - Isole Isabela e Santa Cruz
Descrizione
Ci godremo gli incanti che ci regalano, le splendide Isole Galapagos. Avremo l'opportunità di vivere così da vicino con le affascinanti specie che nascondono queste isole incantate. Puoi goderti le attività più essenziali e rappresentative di due isole affascinanti e importanti: Santa Cruz e Isabela
Opzioni del tour
Punti salienti
Cosa è incluso
Luoghi e orari di ritiro
Prelievo dalla porta di arrivo dell'aeroporto, dalla hall dell'hotel o dai moli specificati durante il tour.
Valutazioni dei viaggiatori
Informazioni importanti
- Sconsigliato ai viaggiatori con problemi alla schiena
- Sconsigliato in gravidanza
- Sconsigliato ai viaggiatori con problemi cardiovascolari
- Adatto a tutti i livelli di forma fisica
- Assicurati di prenotare un volo in arrivo anticipato per l'aeroporto di Baltra il giorno 1 (prima delle 11:00) per seguire l'ordine dell'itinerario mostrato.
- Itinerario soggetto a modifiche a causa dei regolamenti del Parco Nazionale delle Galapagos o di circostanze al di fuori del nostro controllo (forza maggiore) - in questi casi non verranno applicati rimborsi.
Recensioni(3)
This BM tours is terrible. Completely untrustable, & absolutely NO communication with us, the clients. None of our guides or drivers spoke Any English, only Spanish whilst all other tour groups had English speaking guides & drivers. Hotels were good, But set meals were average at 1 restaurant & terrible at the other. For our 1st lunch, we were dropped at the street & told to go for lunch. When asked that the lunch should be included, he said oh yes. Here's $10, go have lunch, that's all I got. That Lunch costs us $32, in total. In total we had to pay an extra approx $150, for expenses that should have been included, But were not. Pls DO NOT BOOK WITH THESE PEOPLE. AWEFULL.
We are deeply sorry to hear that your experience was not what you expected. We take our customers' feedback very seriously and are committed to providing quality service. We apologize for the lack of communication you mention and understand your frustration regarding the lack of English speaking guides and drivers. This is something we will review and take into consideration for future improvements in our services. Regarding the additional costs you mention, we regret that there was confusion as to what was included in the package. We will investigate what happened to avoid similar situations in the future. We appreciate your honesty and the opportunity to improve through your feedback. Thank you again for sharing your experience and we apologize for any inconvenience caused.
On the last day, I wasn't picked up from the hotel as scheduled. I had to take a private taxi to rush to the airport and eventually missed my flight that day. When I requested refund, the local tour company honored it and provided partial refund. This type of issue can be avoided if the tour operator provided customer with local tour agent on the island so that I could have contacted them directly.
Hi Travellers! This is Joel. I am finally at home! I am from New York and I spent last week in the Galápagos Islands for the holidays and I am so happy to start this year after this incredible trip. Ecuador is amazing, the nature, community, the landscapes are out of mind! I was there with my family and we enjoyed so many activities with a smart, funny and friendly tour guide! I recommend BM Tours to everyone who wants to enjoy this beautiful country. They provided to me all the information about what I should bring and do. Thank you BM TOURS
Hello Joel, Thanks for your comment. We understand the importance of experiences and emotions of our passengers and that is what we work for. We are very happy you enjoyed this beautiful destination with your family. Hope you come back soon!
