Yacht privé Sea Ray charter tout compris à Cabo

Hello, Thank you for your feedback, we take all reviews seriously as a tool for improvement. 1. Schedule & Communication: We reached out via both email and text a full day in advance to adjust your start time by only 30 minutes due to marina logistics. While we always strive to stick to the original schedule, sometimes operational factors beyond our control arise. We sincerely apologize for any inconvenience this shift may have caused. 2. Photography Service: The photographers are independent professionals who offer an optional service. They always ask the group for consent before departing. The package includes approximately 40 to 60 high-resolution professional photos depending on the group. We regret if there was a lack of communication regarding this service, but it is never mandatory. 3. Catering: Our all-inclusive menu is clearly detailed on our website and in your confirmation details: chicken/beef quesadillas, guacamole, pico de gallo, and fresh fruit. We followed our standard high-quality menu as no special dietary requests or alternative catering were requested prior to your trip. 4. Crew Performance: Our captains and deckhands are known for their professionalism and hospitality. While we are sorry you felt the energy was 'lackluster,' our crew remains strictly professional at all times, focusing on safety and navigation. 5. Route: The Captain’s priority is the safety of the guests and the vessel. While we always aim to fulfill route requests, the final decision rests with the Captain based on wind, tide, and port authority regulations. Thank you for your feedback; we will use your comments to continue auditing and improving our services to ensure the highest quality for all our guests. We wish you and your group the best in your future travels.

Hello Stacey! Thank you for sharing your experience with us, we’re so glad to hear your day at sea was such a positive and memorable one. Exceptional service, thoughtful care, and a crew that knows how to adapt in every situation make all the difference, and we’re happy they ensured everyone was comfortable while still delivering whale sightings and a seamless experience. We truly appreciate your kind words and would love to welcome you back anytime for another wonderful day on the water.

Hello! Thank you for sharing such a beautiful and detailed experience with us, we’re honored you chose to celebrate your wife’s birthday with Papillon once again. From the birthday decorations, champagne, and fresh fruit to cruising past Land’s End and customizing the day around what she wanted most, it sounds like a truly special sunset at sea. Captain Adan and Axel will be so proud to know their service, hospitality, and freshly prepared feast helped create the perfect ending to a memorable birthday celebration. We truly appreciate your continued trust and look forward to welcoming you back for the next one.

Hello! Wow, thank you for the amazing review! We’re so glad you had an unforgettable time with Sergio, Carlos, and Alberto. They’ll be thrilled to hear your kind words! From the food and drinks to the views and service, we’re happy everything was picture-perfect. We truly appreciate your energy and recommendation, and we can’t wait to welcome you back on board for another incredible day in Cabo!

Hello! Thank you so much for your kind words! We're thrilled to hear you had such a relaxing and enjoyable day with Carlos, Sergio, and Manny, they’ll be so happy to know they helped make your experience special. Thank you for recommending Papillon Yachts, and we hope to welcome you back aboard soon for another amazing ocean adventure!

Thank you for such a fantastic review! We're thrilled you had an amazing time aboard our Sea Ray yacht with Carlos and Sergio, they'll be delighted to hear your kind words. Knowing they took great care of you and customized your experience is exactly what we aim for. We can’t wait to welcome you back on board for another unforgettable adventure in Cabo!

Hello! So happy to hear your day was gorgeous thanks to Carlos and Captain Sergio! They’ll be thrilled with your kind words. We’d love to have you back again soon!

Thank you so much for this amazing review! We're thrilled to hear you had such a fantastic time on board with Adan, Alexis, and Stephanie, they’ll be so happy to know they made your day extra special. It’s wonderful that you could just relax while the crew handled everything from delicious food to refreshing cocktails. We’re especially glad you captured so many beautiful memories in photos! Your recommendation means the world to us, and we’d love to welcome you back anytime for another unforgettable day on the water!

Hello Ryan! Thank you so much for your honest and kind review! We're thrilled to hear you had such a great experience with Sergio, Nikki, and Alley, they truly go above and beyond to make every trip special. From the food and sights to the outstanding service, we're so glad everything exceeded your expectations. We’d absolutely love to welcome you back aboard anytime!

Hello Ryan! Thank you so much for your wonderful feedback! We’re thrilled to hear that everything exceeded your expectations. It means a lot to us that we could help make your day in Cabo so special. We’d love to have you back for another unforgettable cruise!