Voie prioritaire accélérée VIP de l'aéroport de Phuket avec Guide personnel
Description
Évitez les longues files d'attente et rendez votre arrivée à l'aéroport international de Phuket sans stress avec notre service d'immigration accélérée guidée. À l'atterrissage, vous serez accueilli par notre personnel amical qui vous escortera tout au long du processus d'immigration, vous permettant de contourner les files d'attente standard. Ce service accéléré vous permet de récupérer rapidement vos bagages et de procéder à vos préparatifs de voyage, que ce soit une navette hôtelière ou un transfert privé. Parfait pour les voyageurs qui veulent maximiser leur temps et éviter les tracas de l'attente, le Service d'immigration accélérée guidée offre une transition transparente entre votre vol et votre prochaine aventure en Thaïlande. Profitez d'une expérience d'arrivée en douceur et commencez votre voyage sur une bonne note! Nous avons 2 options de voie rapide, y compris Standard qui est voie rapide seulement et VIP qui est un service complet, avec des descriptions dans les options.
Options de l'excursion
Itinéraire
Point de rencontre et service inclus : Vous serez accueilli à la sortie de l'airbridge par notre Guide avec un panneau de bienvenue avec votre nom si vous avez réservé VIP Fast Track. Pour obtenir la procédure accélérée standard, veuillez vous rendre au comptoir près de l'immigration. Détails sur votre bon
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Accès pour les personnes à mobilité réduite
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Animaux d'assistance acceptés
- Transports en commun disponibles à proximité
- Options de transport accessibles aux personnes à mobilité réduite
- Entièrement accessible aux personnes à mobilité réduite
- Convient à toutes les conditions physiques
- La Fast Track est disponible de 06h00 à 23h59 seulement (heure d'arrivée ou de départ du vol)
- Le tarif adulte s'applique à tous les passagers de plus de 2 ans 1 jour à la date du voyage
- Le nourrisson âgé de moins de 2 ans a besoin d'un certificat de naissance original ou d'un passeport
- Tous les passagers de 2 ans et plus doivent payer rapidement à l'avance. s'il y a des passagers supplémentaires qui arrivent et ne sont pas comptabilisés, cela sera annulé sans remboursement.
- Pour le fast track de départ, vous pouvez entrer vos détails sous "Vol et heure d'arrivée", car l'équipe de réservations le verra et reconfirmera avec vous
- Pour l'arrivée rapide de 00.00 - 05.59am il y a un supplément de 500 Baht par personne, minimum 2 personnes
- Pour le départ rapide avec salon Premium de 00.00 - 05.59am il y a un supplément de 1300 Baht par personne, minimum 2 personnes
- Retards de vol - Si votre vol est retardé, il n'est pas nécessaire de nous en informer. Notre guide de l'aéroport sera informé, car nous surveillons activement les horaires des vols.
- Changements de vol - Si votre numéro de vol change, veuillez nous en informer au moins 6 heures avant votre heure d'arrivée initialement prévue afin que nous puissions mettre à jour l'horaire de votre Guide. Veuillez noter qu'en raison de la réglementation sur la confidentialité, les compagnies aériennes ne nous informeront pas des changements apportés à votre itinéraire; il est de la responsabilité du passager de nous en informer directement pour assurer la prestation de votre service.
- Veuillez noter que tous les voyageurs doivent remplir la carte d'arrivée (TDA) en ligne au moins 3 jours avant leur arrivée. En cas d'oubli, notre Guide se fera un plaisir de vous aider à remplir le TDA à votre arrivée, juste avant d'entrer dans la zone de la voie rapide.
- La langue mandarine est sur demande mais en raison du personnel limité ne peut pas être garanti.
Avis(383)
Don't use Viator. I was left stranded at the fly bridge, there was no representative of Viator there to greet me. I ended up standing in the immigration queue for a long time. Extremely disappointed.
Dear Dean, Thank you for your feedback. We would like to clarify the details regarding your booking to provide accurate context for other travelers. You did not tell the full story. You reserved our Standard Fast Track service, which explicitly specifies that guests meet their guide at our designated airport counter. Our VIP Fast Track package is the option that includes a personal meet-and-greet directly at the arrival gate, which was not the service selected or paid for. We even emailed you the confirmation for the standard fast track. Our guide was waiting at the designated counter as scheduled. Although the booking details were not followed on arrival, our team still processed a 100% full refund as a gesture of goodwill. We always strive to provide clear service descriptions and fair outcomes, and we hope this full refund demonstrated our commitment to customer care. Sincerely, Paul
This is a must have service, we by passed the 40 minute wait at customs and passport control via the VIP line and our guide could t do enough to help or assist us.
Dear Christopher_K, Thank you so much for taking the time to share your review on Viator! We are thrilled to hear that you had such a great experience with our Phuket Airport VIP Fast-Track Priority Lane with Personal Guide. Skipping a 40-minute queue after a flight makes a world of difference, so it is fantastic to know how much time and hassle the service saved you. It is also wonderful to hear that your personal guide went above and beyond to assist you every step of the way. Thank you for choosing IAsia Thailand and for your high recommendation. We look forward to taking care of you again on your next trip! Warmest regards, Nick (IAsia Thailand Online)
So good we were out of the airport in less than 15min after the plane landed
Dear philliptF8236QB, Thank you so much for taking the time to share your review on TripAdvisor! We are thrilled to hear that your experience with our Phuket Airport VIP Fast-Track Priority Lane Service was so efficient and that you were out of the airport in less than 15 minutes after landing! Helping our guests enjoy a swift, seamless, and stress-free arrival so they can start enjoying their vacation right away is always our top priority. Thank you for choosing IAsia Thailand. We hope you had a fantastic time in Phuket, and we look forward to assisting you again on your next visit! Warmest regards, Nick (IAsia Thailand Online)
Excellent service from start to finish! The Viator Fast Track service made our arrival completely stress-free. We were met immediately upon arrival and escorted through immigration with no hassle, saving us a significant amount of time. The staff were professional, friendly, and well-organized, making the entire process smooth and efficient. If you’re arriving at a busy airport and want a seamless experience, I highly recommend this service. It was worth every penny and made the start of our holiday so much more enjoyable. Thank you, Viator!
Dear DHANUSHKA_R, Thank you so much for taking the time to share your wonderful review and recommendation! We are thrilled to hear that our Phuket Fast-Track service provided such a seamless and stress-free arrival for you. Knowing that our team met you immediately and saved you valuable time at immigration is fantastic to hear—getting your holiday off to a smooth, relaxed start is always our top priority! We will be sure to pass along your kind compliments to our airport guides in Phuket. Thank you for choosing IAsia Thailand, and we look forward to welcoming you back on your next trip! Best regards, Nick (IAsia Thailand Online)
Great, convenient and easy customer service to use. Highly Recommended when travelling to and from Thailand.
Dear Jeffrey_M, Thank you so much for taking the time to leave us such a great review and recommendation! We are delighted to hear that you found our Phuket Airport VIP Fast-Track service convenient, smooth, and easy to use. Ensuring a seamless, hassle-free airport experience when traveling to and from Thailand is always our top priority. Thank you for choosing IAsia Thailand. We hope you had a wonderful trip, and we look forward to welcoming you back on your next visit! Best regards, Nick (IAsia Thailand Online)
I never saw the guide who was supposed to accompany me. If I had waited for them to arrive, I would have missed my flight! Furthermore, the application is not compliant for this service.
Dear Philippe, Thank you for your review. Upon checking our system, we can confirm that you only purchased an Arrival Fast-Track service with IAsia Thailand, which was fully completed as scheduled. You did not book a departure service with us. If you had, our team would have issued a confirmation email for that service. You may have reserved your departure transfer with a different company. Please feel free to reach out to our team directly if you need any further clarification on your booking records. Best regards, Paul _________ Cher Philippe, Merci pour votre avis. Après vérification dans notre système, nous vous confirmons que vous avez uniquement acheté un service Fast-Track à l'arrivée auprès d'IAsia Thailand, lequel a été pleinement assuré comme prévu. Vous n'avez pas réservé de service pour votre départ avec nous. Si cela avait été le cas, notre équipe vous aurait envoyé un e-mail de confirmation pour ce service. Il est possible que vous ayez réservé votre transfert de départ auprès d'une autre société. N'hésitez pas à contacter directement notre équipe si vous souhaitez obtenir des précisions supplémentaires concernant votre dossier de réservation. Bien cordialement, Paul
We booked the VIP Fast Track with Transportation service, and it was honestly worth every penny. The service started the moment we arrived. We were met right at the aircraft door and escorted through the airport. The whole process was incredibly smooth and fast — within about 10 minutes, we were already through and heading to collect our luggage. They also took care of our bags, so we didn’t have to worry about carrying or managing anything ourselves. Once we were ready to leave, our private car was already waiting for us, and we were taken directly to our hotel. Everything was very well organized from start to finish. After a long flight, especially when traveling as a family with children and luggage, having someone handle the entire arrival process made such a difference. The VIP Fast Track + Transportation package was absolutely worth the price, and I would definitely use this service again whenever I visit Phuket. Highly recommended!
Dear Nomad29043992167, Thank you so much for taking the time to leave such a detailed and wonderful review! We are thrilled to hear that your experience with our VIP Fast-Track and Private Transportation service was so seamless from start to finish. Arriving after a long flight—especially when traveling as a family with children and luggage—can be exhausting, so hearing that our team had you through in 10 minutes and comfortably on your way to your hotel is music to our ears! Knowing that we made your arrival stress-free and enjoyable is the best compliment we could receive. Thank you for choosing IAsia Thailand and for your high recommendation. We hope you and your family had an amazing stay in Phuket, and we look forward to welcoming you back again on your next visit! Best regards, Nick (IAsia Thailand Online)
From walking off the plane it was approximately 10 minutes to walk from aircraft, meet our lovely guide MJ , who got us through customs, got our bags, and to our taxi. He did an amazing job! Last time coming into Phuket was nearly an hour wait in the line for customs alone, so well and truly worth it.
Dear Mitchell, Thank you so much for taking the time to share your awesome experience with our Phuket VIP fast-track service! We are absolutely thrilled to hear that MJ took such fantastic care of you. Going from walking off the aircraft, clearing customs, collecting your bags, and making it out to your taxi in just 10 minutes total is an incredible result! We will definitely pass your high praise along to MJ—he will be delighted to know his efforts made such a difference for you. Knowing that you previously faced a nearly one-hour wait in the customs line makes us even happier that we could provide such a seamless, stress-free contrast this time around. Hearing that it was well and truly worth it is the best feedback we could hope for. Thank you for choosing us, and we look forward to welcoming you back to Phuket on your next trip to Thailand! Regards, Nick (IAsia Thailand Online)
I had asked for this service but no-one was there to help with the service. I am trying to get a refund but unable to send a mail. No-one even reached out to me after the said date. Terrible service. Would not go ahead with this so called team.
Dear Zameera, Thank you for taking the time to share your feedback. We would like to address your concerns and clarify a few important details regarding the service tier you selected to help clear up any misunderstanding. 1. Service Type & Meeting Point Standard Fast-Track: You booked our budget-friendly Standard option. As outlined in the terms, this service requires guests to walk to our designated airport counter to meet their guide. VIP Fast-Track: Being met directly at the arrival gate is an exclusive feature of our VIP tier, which was not selected or paid for in this instance. Booking Details: You can review the exact service terms and meeting instructions of your booking here: https://www.pasteboard.co/hDiooGnCsojL.png 2. Contacting Our Support Team We were surprised to hear you had trouble reaching us. To ensure all guests can get immediate assistance, your confirmation voucher includes two direct phone numbers as well as our official email addresses. Our team monitors these channels continuously to support travelers in real time. We always strive to set clear expectations for each service level and regret your confusion that occurred upon your arrival. If you would like to discuss your experience further, please reach out to us directly using the contact details on your voucher. Regards, Nick
Very disappointing experience. There was no driver waiting for me at the pickup location. When I contacted them and told them I was outside, they argued with me instead of trying to resolve the issue. I had to pay $116 for another taxi, and they refused to refund me. This was unprofessional, and I would not recommend using this service.
Dear Tommy, After checking your booking, I can confirm that you booked only our Standard Fast Track service with IAsia Thailand. You did not book an airport transfer with us. I'm not sure which company you booked your transfer with, but any comments relating to that service should be directed to the business that provided it. For clarity, here is confirmation of your booking, which shows that only the Fast Track service was purchased: https://www.pasteboard.co/V8nhH6QzuURL.png We would appreciate it if, before describing our company as "bad," you first verify the facts. We provided the service exactly as booked, and the issue you mentioned relates to a service that was not supplied by IAsia Thailand. Thanks, Paul
