Visite privée d'Alcalá de Henares au départ de Madrid
Description
Découvrez les secrets de la ville qui a vu naître le plus grand écrivain de la littérature hispanique, Miguel de Cervantes. Cette ville, classée au Patrimoine Mondial de l'Humanité, ne renferme pas seulement les secrets de ce célèbre écrivain, mais ses rues abritent également les différentes cultures qui ont traversé l'Espagne. Le riche patrimoine historique et artistique de la ville se reflète dans ses monuments imposants, tels que la cathédrale de Los Santos Niños, le palais de Laredo, la pittoresque rue Mayor et l'université centenaire d'Álcala. Cette excursion est sans aucun doute l'option idéale, à seulement 20 minutes de Madrid.
Options de l'excursion
Itinéraire
Découvrez la ville qui a vu naître le plus grand écrivain de la littérature hispanique, Miguel de Cervantes. Cette ville, classée au partimoine mondial, ne renferme pas seulement les secrets de ce célèbre écrivain, mais ses rues abritent également les diffférentes cultures qui ont traversé l'Espagne. Le riche patrimoine historique et artistique de la ville se reflète dans ses monuments imposants, tels que la cathédrale de Los Santos Niños, le palais de Laredo, la pittoresque Rue Mayor et l'université centenaire d'Alcalá. Cette excursion est sans aucun doute l'option idéale, à seulement 20 minutes de Madrid.
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Nous confirmerons le point de prise en charge la veille de la visite
Avis des voyageurs
Informations importantes
- Accès pour les personnes à mobilité réduite
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Animaux d'assistance acceptés
- Transports en commun disponibles à proximité
- Sièges enfants avec besoins spéciaux disponibles
- Options de transport accessibles aux personnes à mobilité réduite
- Convient à toutes les conditions physiques
Avis(5)
We booked a Naturanda tour through the GoCity Madrid pass and unfortunately had a terrible experience that completely disrupted our travel plans. First, Naturanda cancelled our tour on the day of the activity when we where already at their office, apparently their tour operator was not available anymore. They offered to reschedule, but after accepting a new date, Naturanda cancelled that one as well, the day before due, apparently because there where too few people who booked the tour. Their final “solution” was to move the tour one week later, long after we had left Madrid — an option that is impossible for any traveler and clearly not a real alternative. What makes this worse is that Naturanda flat‑out refused to offer any other options, even though we proactively suggested several alternatives that were: - Available on their website - Similar in price - Operated by Naturanda themselves We asked for: - The wine tour on two different dates shown as available online → refused without explanation. - Their daily tapas tour (€100 vs. our original €90) → refused because “they can fill the spots with other people”. - Their self‑guided tapas tour, still advertised for €50 → refused with the claim that the website is “outdated”, even though it is still publicly displayed. In short: Naturanda cancelled twice, provided no feasible solution, rejected all alternative proposals, and left us without any activity or compensation. We have traveled a lot and rarely encountered such inflexible and unhelpful service. For anyone visiting Madrid, I strongly recommend avoiding Naturanda and choosing a more reliable tour operator.
Hello, thank you very much for taking the time to share your feedback with us. We are really sorry for the inconveniences and we will like to express our deepest apologies. We will be reviewing this case with our staff to ensure it won't happen again. Kind regards from Madrid.
Our tour guide David was wonderful. Could not have asked for a better experience. Knowledge of the area was excellent. Thank you David
Hello, thank you for taking the time to leave a comment. We are delighted that you enjoyed the tour with our fantastic guide David !
This is an exceptional half day tour to Alcala de Henares Our guide Javier went beyond our expectations. I can say one of best guides EVER His assistant Annabelle was super Very knowledgable I recommend this tour
