Visite privée au Machu Picchu
Description
Notre chauffeur viendra vous chercher à votre hôtel pour vous rendre à Ollantaytambo, puis prendre le train pour Aguas Calientes. Ensuite, nous prendrons le bus touristique pour monter au Machu Picchu et profiter de cette étonnante citadelle. Nous allons l'explorer pendant environ 4 heures et vous aurez assez de temps pour prendre des photos et profiter de cet endroit merveilleux. À la fin, nous revenons à Cusco et nous vous déposerons à votre hôtel à Cusco.
Options de l'excursion
Itinéraire
Nous allons explorer cette magnifique citadelle de Machu Picchu avec un guide local qui vous expliquera tout.
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Nous viendrons vous chercher à votre hôtel. Attends-nous dans le hall.
Avis des voyageurs
Informations importantes
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Animaux d'assistance acceptés
- Les enfants en bas âge doivent être assis sur les genoux d'un adulte
- Condition physique moyenne requise
- Vous apprécierez cet endroit merveilleux dans un service privé
Avis(2)
Out of the 20 or so reviews I have written for my wedding and honeymoon this is the only one that requires a negative review. -I reached out about a week prior to confirm our reservation. No response. -I reached out the day before our tour. No response. -Woke up at 5AM for this tour and no one showed up. No response to calls, emails, trip advisor rep calling, nothing. -Someone did eventually show up at our hotel around 9am who didn't speak English (this was an English private tour). With the help of the hotel concierge she explained that there had been protests which blocked the railways. They said they had called the day before to explain (they didn't and certainly didn't leave a message), emailed (nope) and left a message at my hotel (this was a 5 star hotel, they didn't lose the message). She did offer to reschedule but that was our last day in Cusco so we missed this bucket list item. Maybe we could have found another way to get there or move things around if they had put any effort into getting in touch with us. The tour agency then had the balls to tell me we had to go in and cancel the tour ourselves to get the refund. When I showed to rep when I entered cancel into the tour the 'refund' amount showed $0 she seemed confused why I wouldn't do this. We eventually got our money back but this was the biggest let down of our entire honeymoon.
Dear Angela, We are really sorry that you could not do the tour. You know perfectly there was a big demonstration and people blocked the rail and they were throwing stones on the streets. That is why we wanted to postpone the tour because the security of our customers is first. But unfortunatelly you did not have time to do it another day. I am so sorry for it. Nevertheless, you got all the refund and we lost money because we had already bought the train tickets and Machu Picchu tickets as well. We wish you the best. Thanks. Regards, Lima City Tours
