Visite à pied et bus hop-on hop-off Budapest
Description
Découvrez une vue à 360 degrés sur Budapest lorsque vous voyagez à bord d'un Big Bus à impériale climatisé à toit ouvert avec commentaires audio. Valable 1, 2 ou 3 jours, monter et descendre à l'un des 25 arrêts. Lors de l'achat d'un billet de croisière côté jetée au quai 6, Vigado 6 - os dokk, Jane Haining rkp. 1052 Budapest, Les détenteurs de billets Big Bus Tour peuvent obtenir 30% de réduction sur le prix du billet.
Options de l'excursion
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Accès pour les personnes à mobilité réduite
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Transports en commun disponibles à proximité
- Les enfants en bas âge doivent être assis sur les genoux d'un adulte
- Convient à toutes les conditions physiques
Avis(2,254)
We chose Big Bus Tours based on the excellent reputation, but unfortunately our experience was very disappointing. We waited 35 minutes for the bus, despite the advertised frequency, and when it finally arrived, it was so overcrowded that we couldn’t even get seats. For a sightseeing tour, where the whole point is to enjoy the views comfortably, this is simply unacceptable. We paid for a premium sightseeing experience, not to stand in a packed bus after a long wait. Better capacity management and more frequent buses are clearly needed, especially during the tourist season. Very disappointing experience. I would not choose this company again.
We were a very disappointed with our hop on/off experience in Budapest. 50% of the time the commentary did not work and therefore we did not receive any cultural information about the highlighted spots along the route. In addition, it made it very difficult to know where to get off. It would help if at least there was some indication on the bus, other than the commentary, which of the numbered stops you were approaching.
Do not waste your $. It was extremely hot and crowded even though I specifically asked if the buses would get full - told no - tourists don’t come in the heat. Yes they do, It was stiflingly hot in the bus and the top had no shade. Too many people. The audio would say on your right when in fact it could be on the left? Walk around it is cooler. I do not recommend at all. Felt like I have been ripped off bigtime. We got on the bus and 2 stops later the bus drivers says he has to wait at this stop for 15 minutes. This isn’t hop on hop off. Couldn’t wait to disembark which we did as soon as we hit the city again. Could be so much better.
What a joke. They dropped us off at stop 9 this morning and it was at a different stop due to there being an event at Heroes Square. I asked the ‘rude’ ticket operator would they definitely be at that stop this afternoon to which he replied yes! The bus never turned up in the afternoon. Apparently there were planned road closures. No message. No ticket operator. Nothing. I paid for a 2 day pass and only got one day and one quick hop on off this morning. So they took my money whilst knowing I wouldn’t be getting 2 days. My mum is 84 so it was challenging trying to work out what to do. They could have easily put a ticket operator there to at least stop people waiting for a bus that will never arrive. I called - no answer. I emailed and they said they will give me another day! Not the point and we go home tomorrow. Be wary of them
Thank you for taking the time to share your experience. We are very sorry to hear about the situation you encountered, especially the confusion around the relocated stop and the lack of communication regarding the planned road closures. We completely understand how frustrating and stressful this must have been, particularly given the circumstances of traveling with your mother. Clear communication and proper guidance at affected stops are essential, and we regret that no staff or updates were available to assist you in this situation. Being advised that a bus would return and then being left without service is not acceptable and does not reflect the level of service we aim to provide. We are also sorry to hear that you were unable to reach us by phone during this time. Accessible and responsive support is very important, and your experience highlights a gap that we need to address. Your feedback has been shared with our local operations team so that we can review how service disruptions, temporary stop changes, and communication are handled, especially during planned events. Ensuring that customers are informed and supported in real time is a priority for us. We truly regret the inconvenience and disappointment caused during your visit, and we appreciate you bringing this to our attention. Flavius@BigBusTours
Great way of viewing the city main attractions before venturing out on your own. I also live that we also got a free boat ride
Thank you so much for your kind feedback! We’re delighted to hear that you found the tour a great way to get an overview of the city’s main attractions before exploring further on your own. That’s exactly what we aim to provide. It’s also wonderful to know that you enjoyed the added benefit of the boat ride, which helps make the experience even more memorable. We truly appreciate you taking the time to share your experience and hope to welcome you on board again soon for another enjoyable tour. Flavius@BigBusTours
Didn’t have to wait too long for buses. Took us everywhere we wanted to go. Reasonable distance between stops.
Hello! Thank you for the great review! We are glad to hear you enjoyed the short wait times, our convenient stops, and that we took you everywhere you wanted to go. We hope to welcome you on board again soon! Best regards, Melisa@BigBusToursTeam
Bus was packed ..standing room only on every stop. Could not see over people standing to see other side. No one on board to monitor number of people..audio went out on two stops . Have used hop on and hop off with Viator at other cities and they were great..very disappointed and would have asked for a refund.
Hi Melinda_S. Thank you for sharing your honest feedback as we always try to improve our customer experience. We’re sorry to hear the bus tour did not meet your expectations. If you would like to share more details, please feel free to reach out to us directly and we will assist you. Best regards, Razvan @BigBusTours
This is the best way to see the city. We sat up top and the breeze and city views were great. We went around twice and switched to the other side of the bus to get different views.
Hi Mike_H. Thank you for taking the time to provide your insights! We are pleased to know that you enjoyed our bus tour, and we hope to have the pleasure of welcoming you back on board in the future. Best regards, Razvan @BigBusTours
The bus is supposed to come every 15min we regularly waited 45mins and were crowded.
Hi, there! I'm sorry for the inconvenience you experienced with our bus schedule. We will work to improve our service and ensure a more timely and comfortable experience for our customers. We value your feedback and will use it to make necessary improvements to enhance the overall customer experience. If there is anything we can assist you with, please don't hesitate to contact us at https://www.bigbustours.com/en/budapest/contact-us. We appreciate your understanding and hope to have the opportunity to serve you better in the future. Alina@BigBusTours
Never could find a pickup point. Maps was not accurate. There was no clearly marked bus stops around the city. We saw 1.
Thank you for your feedback! We’re very sorry to hear that you had difficulty locating a pickup point and that the maps did not provide clear guidance. We understand how frustrating this must have been and appreciate you bringing it to our attention. We kindly invite you to contact us at info@bigbustours.com so we can take a closer look into this matter with you. Adrian @BigBusTours
