Visite de 7 jours de Lima, Machu Picchu, Rainbow Mountain et Cusco

Thank you so much, Christie! 💛 We’re thrilled to hear your 7-day adventure through Lima, Cusco, Machu Picchu, and Rainbow Mountain was life-changing 🌄✨ Your words truly inspire us to keep creating unforgettable experiences. 🙌

You did indeed book your trip with us; however, the information stated in your review does not reflect the reality of what occurred. From the very beginning, all reservations were managed exactly as outlined in the itinerary you received prior to your purchase. The hotels — all 3-star category — were presented to you in advance and approved by you before we proceeded with confirmation, as clearly stated in our service description. Our tours are personalized, with carefully planned itineraries, qualified guides, and private or shared tourist transportation as contracted. In your case, every activity and visit was delivered as agreed. If you later chose to modify part of the itinerary on your own and hire additional services from third parties, that was a personal decision outside of our organization’s responsibility. We would like to emphasize that, throughout the entire process, our team maintained constant and professional communication, addressing your concerns and supporting you even in situations beyond our control. Unfortunately, on several occasions, our staff — guides, drivers, and office team — were subjected to inappropriate comments and attitudes from you. Nevertheless, we always attended to you respectfully and worked to provide immediate solutions whenever an issue arose. It’s important to note that the accommodations and other services we offer are part of strategic partnerships with local operators who are committed to maintaining high-quality standards. Should any issue occur, our policy is to address it promptly and efficiently, as was done in your case. At Inca Trilogy Tours, we work every day to deliver safe, authentic, and quality experiences while honoring what we promise. We do not believe it is fair for negative reviews to be posted based on minor details or personal preference differences, nor for the publication of a review to be conditioned upon receiving a refund. Our commitment to every traveler is to offer our very best, and we will continue doing so with the same dedication and transparency that define us.

Muito obrigado por compartilhar sua experiência! Ficamos muito felizes em saber que a Inca Trilogy Tours superou suas expectativas e que os guias foram atenciosos, oferecendo explicações detalhadas sobre a cultura inca. Nos esforçamos para tornar cada passeio ainda mais especial, e é gratificante saber que conseguimos fazer a sua experiência ainda melhor. Agradecemos muito pela recomendação e esperamos poder recebê-los novamente para mais aventuras no Peru! 🌟😊

¡Muchísimas gracias por tu increíble comentario! Nos llena de alegría saber que tu experiencia con Inca Trilogy Tours fue tan satisfactoria y que pudimos superar tus expectativas. ¡Es un verdadero placer saber que todo, desde la comunicación hasta las actividades, los guías y los traslados, fue de tu agrado! Nos encantaría acompañarte nuevamente en futuras aventuras por el hermoso Perú. ¡Será un honor recibirte de nuevo y seguir creando recuerdos inolvidables! Un fuerte abrazo a ustedes también, y gracias por confiar en nosotros. 😊🌟

Muito obrigado pelo seu maravilhoso comentário! Ficamos muito felizes em saber que você teve a oportunidade de aprender história de uma forma tão enriquecedora e com a ajuda de guias competentes. E concordamos totalmente, o Peru tem muito mais a oferecer do que as fotos podem mostrar! A culinária, como você mencionou, é realmente espetacular. 😊 Esperamos ter a chance de acompanhá-lo novamente em uma próxima viagem para continuar explorando as maravilhas do nosso país. Até logo e muito obrigado por escolher a Inca Trilogy Tours! 🌟🍴

We are so glad you enjoyed the tour! We hope to see you on future tours!

¡Gracias por compartir tu experiencia positiva con nosotros! ¡Esperamos verte en futuras aventuras!