Transferts du port de croisière à Barcelone
Description
Oubliez les soucis avec notre transfert aéroport privé et sécurisé à Barcelone, en Espagne. Notre chauffeur vous accueillera avec une pancarte nominative et vous recevrez également ses coordonnées à l'avance par SMS. Nos véhicules sont propres et assurés, et nos chauffeurs parlent anglais pour vous offrir un voyage confortable depuis et vers l'aéroport Josep Tarradellas El Prat de Barcelone. Votre voyage sera sans faille et grâce à notre couverture mondiale une expérience totalement innovante, offrant tout le confort dont vous avez besoin. N'oubliez pas que nous proposons également des services Fast Track dans le monde entier, y compris à l'aéroport de BCN. Nos véhicules sont autorisés à prendre et déposer des passagers au port de croisière de Barcelone.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Pour l'aéroport BCN de Barcelone, nous vous accueillerons à l'extérieur de la zone de récupération des bagages avec une pancarte imprimée indiquant votre nom. Pour le port de croisière de Barcelone, notre chauffeur tiendra votre nom sur un panneau près de la porte d'arrivée de votre quai de débarquement de croisière.
Avis des voyageurs
Informations importantes
- Sièges enfants avec besoins spéciaux disponibles
- Animaux d'assistance acceptés
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Convient à toutes les conditions physiques
- La durée des transferts est approximative, la durée exacte dépendra de l'heure du jour et des conditions de circulation
Avis(5)
I booked a transfer from hotel in Barcelona for 7 passengers and 7 pieces of luggage. The vehicle for our trip to cruise port wasn’t large enough to handle 7 passengers and our luggage. We had to hire a taxi and pay for that in addition to paying for Viator to fulfill our original order. Very disappointing to have this happen and we’ve had no apologies nor an offer for a partial refund to offset the cost of paying for a taxi service. Have used Viator several times in the past and never had an issue. However, will look at other options in the future.
Hi Terry, Thank you for bringing this to our attention. I’m really sorry to hear about your experience. That’s certainly not the level of service we aim to provide, especially for something as important as a transfer to the cruise port. I’ve checked our system but couldn’t locate a booking under the name “Terry B.” Could you please share your booking number so we can look into this right away? You can email us directly at up@wazup.com Once we have the details, we’ll review exactly what happened and absolutely make this right for you, including addressing the additional taxi cost you incurred. We truly appreciate your past trust in us and hope to restore your confidence. Kind regards, Daniel
We scheduled our pickup several days in advance to align with our cruise return, expecting to be ready by 8:00 AM. However, we were disembarked earlier than anticipated at 7:00 AM and contacted the company to request an earlier pickup. Unfortunately, we were informed that no alternate drivers were available and no accommodations could be made—not even for a slightly earlier time like 7:30 or 7:45 AM. Additionally, no refund or alternative solution was offered
Thank you for your review. We understand your frustration regarding the timing of your disembarkation. However, all pickups are scheduled in advance to ensure drivers are available and on time for every customer. Because of this, we’re unable to make last-minute adjustments outside of the agreed-upon schedule, and early arrival cannot always be accommodated. While we regret that this didn’t align with your early disembarkation, our policy is to honor the confirmed booking time. We appreciate your understanding and will continue working to provide reliable, pre-scheduled service to all travelers.
We had our transfer from airport to hotel, hotel to airport and cruise terminal to hotel and we also had 2 walking tours with Viator, we are extremely happy with the service and tour guides and drivers were very nice to us so I recommend using Viator for travel needs. Most of our tours and transfers were booked by our travel agent. She knows the best. I booked our transfer from the cruise ship to our hotel in Barcelona and I was having difficulty finding a pick up point close to the ship. I sent a text message to Viator and was able to get Editha who helped me a great deal. I told her where we were embarking the ship in Barcelona and hotel where we were staying. Editha found the best place to be picked up which was a few steps outside the port terminal where we got off and the driver was so nice and polite when we met him. Best experience in booking a transfer.
Thank you for sharing your experience! We’re so glad Editha was able to help you find the perfect pick-up spot in Barcelona and make your transfer smooth and stress-free. It’s wonderful to hear your driver was polite and welcoming — we’ll be sure to share your kind words with the team. We look forward to assisting with your future travels!
The driver was kind and nice. He was on time. The driver was also very friendly. Once at the port. The
Thank you so much for the wonderful review, we truly appreciate it!
Everything went very smoothly. Our driver was on time picking us up at our hotel and got us to the port without incident.
Your kind words and positive feedback mean a great deal to our entire team. Thank you again for your business
