Transferts de l'aéroport privé de l'hôtel Ocho Rios
Description
Que vous voyagiez seul ou en famille, nous pensons que votre voyage devrait être le moins stressant possible. Lorsque vous réservez avec nous, vous pouvez vous attendre à un service pratique à toute heure de la journée. Nous comprenons l’importance d’offrir un transport privé fiable vers les aéroports. C’est pourquoi nous proposons toute une gamme de services à partir d’Ocho Rios.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Instruction de prise en charge à l'aéroport - Après avoir passé le contrôle de l'immigration et des douanes, rendez-vous dans le hall d'arrivée. Utilisez la première porte à droite en sortant du terminal au guichet d'information. Une fois à l'extérieur, tournez à droite derrière la barricade, votre agent aura une signalisation à votre nom. Si vous avez des questions, s'il vous plaît laissez-nous savoir. Instructions de prise en charge à l'hôtel, à la villa ou à Airbnb - Veuillez rencontrer votre chauffeur dans le hall qui vous attendra, avec une pancarte personnalisée avec votre nom. Au départ de la Jamaïque, il est recommandé d'arriver à l'aéroport au moins trois heures avant le départ. L'heure de prise en charge de votre départ sera confirmée lors de la réservation.
Avis des voyageurs
Informations importantes
- Sièges enfants avec besoins spéciaux disponibles
- Transports en commun disponibles à proximité
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Convient à toutes les conditions physiques
Avis(2)
I paid for round trip. Only received one way. Viator attempted to get a partial refund but they denied it. The customer service representative was very argumentative and mentioned that I didn’t have a return date, which was required before I booked the round trip transfer. I would not recommend Jamaica quest tour, as I had to purchase an uber and the uber driver confirmed that I wasn’t the only tourist that experience, not have a return ride or received the partial funds, due to them not fulfilling their obligations.
Dear Tandra Clarke, Thank you for taking the time to share your feedback for a third time. We are truly sorry that you feel disappointed; however, we must clarify the circumstances surrounding your booking. For all round-trip airport transfers, your departure flight information is required in order for our team to schedule and dispatch a driver. This information was requested but was never provided to us, and no return-transfer request was submitted through your booking partner. Without the necessary flight and pickup details, it is impossible for us to confirm or assign a driver for your departure. On 24th March 2026 at 8:33 AM, you contacted us requesting an 8:00 AM pickup for a same-day departure. Unfortunately, we were unable to dispatch a vehicle on such short notice, especially given that your resort is over one hour away from the airport. Our team explained this clearly and politely during the call. We completely understand the frustration of travel delays and miscommunication, but we must respectfully note that we cannot provide service for a departure transfer when essential details are not supplied. We depend on accurate information from our guests. Regarding the claim that “many guests complain about missing return rides,” we take such statements very seriously. Our records show consistent successful round-trip services daily, and issues only arise when required information is not provided. We remain committed to delivering reliable, professional transportation services, and we are always available to assist guests who submit the necessary details. We wish you safe travels and hope for the opportunity to serve you under better circumstances in the future.
The driver arrived 15 minutes ahead of the scheduled time, which suited me very well. Friendly driver, clean vehicle and careful driving.
Dear Guest , Thank you so much for sharing your experience with us! We’re delighted to hear that your driver arrived ahead of schedule and that you enjoyed the friendly service, clean vehicle, and safe driving. Providing reliable and comfortable transfers is very important to us, and we’re pleased to know we met your expectations. Looking forward to welcoming you again on your next visit!
