Transfert privé à l'arrivée : gare de Florence
Description
Il n'y a qu'une seule façon de voyager de la gare Santa Maria Novella à Florence à votre hôtel central de Florence, en véhicule privé! Réservez ce transfert pour un voyage rapide, convivial et sans tracas jusqu'à votre hôtel. Les services de transfert sont disponibles 24 heures sur 24, 7 jours sur 7.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
À votre arrivée à la gare, votre chauffeur vous attendra avec une pancarte indiquant le nom du passager principal. Point de retrait habituel : devant la Pharmacie à l'intérieur de la gare. En cas d'urgence, veuillez appeler le +39 055 37 36 46. Remarque : ce transfert n'est disponible que pour les hôtels de la ville principale de Florence. Veuillez nous contacter si vous ne savez pas si votre hôtel est inclus dans la zone de dépose.
Avis des voyageurs
Informations importantes
- Sièges enfants avec besoins spéciaux disponibles
- Animaux d'assistance acceptés
- Transports en commun disponibles à proximité
- Convient à toutes les conditions physiques
- Chaque voyageur a droit à une valise et à un bagage à main au maximum. Les bagages surdimensionnés ou excessifs (par exemple, les planches de surf, les clubs de golf ou les vélos) peuvent être soumis à certaines restrictions. Veuillez vous renseigner auprès de l'opérateur avant le voyage pour confirmer si votre excès de bagage est acceptable
- Le prix est par personne, basé sur 8 adultes par voiture / véhicule
Avis(72)
Driver was very friendly and professional. On time and vehicle was very clean. Would highly recommend.
Rude and unhelpful driver. Booking agency just collects its fee and then has nothing to do with the service.
It was amazing . Jonathan was great and enthusiastic. The wine tours were detailed and tasty . The weather was beautiful. My favorite was Casa Emma . Ended up with over 6 bottles of wine for home .
The service was excellent. Our driver was right where we were told he would be and he helped with our bags.
The driver arrived on time and he was very helpful and very nice! But please update the pick up instructions there is no terminal C and the company (not the driver’s fault) need to update/fix pick up instructions. To meet at the tabacchi shop in the middle of the station. Or meet in front of venchi or any other landmarks. We ask the police, station employees, train line employees where was exit C and nobody knew about it.
Dear Customer, thank you for your kind words for our driver; we understand and appreciate your commets, but you have to know that there are some work-in-progress inside our Santa Maria Novella train station and weoften have to amend our pick up instructions. We do really wish to thank you anyway for your suggestions: we always try to do our best to make our Customeras' experience as positive as possible. Looking forward to welcoming you again as Guest in Florence, Kind regards, Tiziana / Barocchi Srl
Traveling with a family of 7 and this was well worth it! Marco was incredibly professional, took care of all the details and made it easy to get from the train station to where we stayed. Appreciated him pointing out important monuments, bridges and buildings during our ride.
Thanks for your kind words, we appreciate your review. Kind regards, Francesca
The driver was in the arrivals area and prompt. No waiting around and helped with luggage. Well done visitor !!
Dear Customer, thanks a lot for taking the time to send us your feed-back. We are glad to learn that you were pleased with our service and we appreciate your words very much! We look forward to welcoming you back to Florence in the near future! Kindest regards. BAROCCHI SRL / Lucia
Driver was waiting helped with all of our luggage and had a great attitude. Also the advance communication was great!
Dear Customer, Thank you for your kind words! It is always a pleasure to be able to leave good travel memories to our Customers! Kind regards,
Train was late beyond our control and the driver just had to drive 5 minutes from Firenze Train station to St. Regis and he complained the whole road saying he had other clients… so who we were then? Not a good example of Italy hospitality!
Dear Customer, We are very sorry to hear about your disappointment and we wish to apologise for any inconvenience suffered. We are not used to receive such neagtive feedbacks from our Customers, therefore we will thoroughly investigate with our operation office and driver about this complaint. Please, be so kind to contact us again once home to the address: info@barocchi.com in order to double-check with us about this problem. We send you our deepest apologies and our warmes wishes for Happy Holidays. Kind regards, Tiziana / Barocchi Srl
The driver was waiting for us when we walked off the train. It made getting from the train to our hotel simple.
Dear Customer, thanks a lot! Your feedback is very appreciated. We are glad you were satisfied with our service and we look forward to welcoming you back to Florence again! Kind regards. BAROCCHI SRL / Lucia
