NO show to delayed show
I changed flights on Sunday for a Friday pick up which was confirmed by vendor but apparently did not get changed. After 20 min or so on phone it would be another 45 min before pick up. We cancelled and took a cab.
Réponse de l'opérateur
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.
Convenient
Easy meet instructions. Driver visible, friendly. Have used previously and will definitely use again
Réponse de l'opérateur
Dear Leslie,
We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future.
Sincerely, Carmel Team
Mixed
Driver was friendly and knowledgeable,, helpful answering questions. Dealing with the company was very frustrating and disappointing
Réponse de l'opérateur
Dear Mattie,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website at: www.carmellimo.com & choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.
