Transfert privé direct de Bruxelles à Bruges, 2h Arrêt à Gand
Description
Vivez une visite privée facile qui combine un confort exceptionnel avec des aventures palpitantes, le tout en compagnie de votre chauffeur privé dédié pour la journée, un chauffeur longue distance expérimenté. Notre voyage exclusif promet une exploration enrichissante et des souvenirs chers, ce qui en fait une expérience de voyage transformatrice.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Cher client, veuillez nous fournir votre adresse de ramassage et l'heure de ramassage souhaitée, ainsi que tout arrêt touristique préféré, pour vous assurer une expérience personnalisée et agréable. Notre chauffeur privé anglophone sera prêt à vous accueillir où vous le souhaitez.
Avis des voyageurs
Informations importantes
- Les enfants en bas âge doivent être assis sur les genoux d'un adulte
- Animaux d'assistance acceptés
- Transports en commun disponibles à proximité
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Entièrement accessible aux personnes à mobilité réduite
- Options de transport accessibles aux personnes à mobilité réduite
- Accès pour les personnes à mobilité réduite
- Convient à toutes les conditions physiques
Avis(1)
It didnt meet our expectations. First of all, the driver was not at the prescribed pick up spot outside the airport door. He had parked in a garage that was under construction and we had to walk a very long way to get to the car AND he couldn’t find the vehicle. It was not a good start to say the least. Then, he couldn’t find the parking ticket to get out of of the lot so had to leave us sitting in the car while he went to some office to work it out. Then he went the wrong way out of the garage under a VERY low roof in a very tall vehicle! It looked like we would surely hit the ceiling. He had to back out of the last part of the garage because he was going in the wrong direction. We had purchased an extra hour to see sites in Ghent and had tickets for 10:00 - 10:20 for our first site. Of course we missed that so that was a 30 euro loss. We did get to see our second site but certainly didnt spend the additional time I had paid for. He finally delivered us to our hotel in Bruges although I he had difficulty figuring out the address. While I know he was not our tour guide, he could have at least made a comment or two about the countryside we were traveling through but he did not. He was a nice gentleman and the owner of the company was very quick to communicate with me when I had questions prior to our trip. BUT the cost of ~500 euros was definitely not worth it! It would not recommend this tour!
Dear Gloria, Thank you for taking the time to share your feedback. We are truly sorry that the beginning of your transfer was stressful and did not meet the standard we aim to provide. We sincerely apologize for the inconvenience at the airport, especially the parking situation, the delay with the parking ticket, and the confusion inside the garage. This is certainly not the smooth start we want for our guests, and we will address this directly with our local partner and driver. Regarding the missed entrance time in Ghent, we understand your disappointment. However, we would also like to clarify that you arrived around 30 minutes later than the scheduled pickup time. Because of this delay, missing the castle entrance was not entirely caused by the driver or the parking situation. Based on the planned schedule, the visit would still have been possible even with the parking hiccup if the pickup had started on time. At the same time, we would like to clarify that this service is a private sightseeing transfer, not a guided tour. The driver’s role is to provide safe transportation between locations and allow time for scheduled stops. Drivers are not licensed tour guides, so commentary during the journey is not part of the guaranteed service. We are glad to hear that the driver was kind and that our communication before the trip was prompt. Your comments are taken seriously, and we will use them to improve coordination and avoid similar issues in the future. Kind regards, The Europe Journey Team
