Transfert privé de Rome à l'aéroport de Fiumicino ou Ciampino
Description
Inutile de perdre du temps et des efforts à chercher des taxis ou à négocier des prix. Réservez votre transfert à l'aéroport à l'avance et détendez-vous à bord de nos voitures de luxe ou minivans confortables. Le nombre est limité à 6 personnes maximum pour assurer une attention personnalisée de nos chauffeurs professionnels et sympathiques. Des sièges auto pour enfants sont également disponibles sur demande. Voyagez détendu, rafraîchi et prêt à commencer votre voyage.
Options de l'excursion
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Sièges enfants avec besoins spéciaux disponibles
- Convient à toutes les conditions physiques
- Aucune responsabilité ne peut être attribuée à l'opérateur du service en raison du manque d'informations correctes
- Le service quotidien est disponible de 07h00 à 21h00 (compte tenu du départ de l'hôtel et non du départ du vol)
- numéro de vol et nom de compagnie corrects
- Heure de départ du vol
- Adresse correcte de votre logement, hôtel, B&B
- Ramasser uniquement dans le centre-ville à l'intérieur des murs d'Aurélien
- Écrivez l'heure de la prise en charge à votre hébergement / hôtel
- calcule toujours 3 heures avant votre vol de départ
- Fournissez le numéro de téléphone correct et le code de pays international
- Sans ces informations, nous ne pouvons pas garantir le service
- Numéro d'urgence également opérationnel via WhatsApp
- Un jour avant, veuillez appeler pour confirmer la prise en charge
Avis(34)
Driver arrived early and safely provided an excellent journey to our destination, despite the morning rush hour traffic of Rome. Very kind and courteous service.
Thank you for your kind review. We are delighted to hear that your driver arrived early and provided a safe, comfortable, and efficient journey despite the busy morning traffic in Rome. Professionalism, punctuality, and courteous service are qualities we highly value, so it is wonderful to know that your experience reflected these standards. We truly appreciate your feedback and hope to have the pleasure of assisting you again during a future visit to Italy.
Service was efficient, driver was polite, car was spotless. Would definitely recommend. Driver arrived to our accomodation early and helped with all luggage.
Booked & paid for this transfer months ago. They cancelled our pick up from our hotel to the airport just 45minutes prior to scheduled pick up time. Left us in a lurch. Unprofessional
we are sorry for the inconvenience but the driver was delayed due to a problem with a flight and the car that could do the service would not have been in time to pick you up .. we warned, other companies don't. Rome has a lot of taxis and you certainly didn't have any problems booking a taxi. Unfortunately, in this period the planes are delayed and create problems for all the transport companies.
My reservation was a 9:00 am pick up. The service wrote they would arrive at 8:00am. I emailed the company twice & tried calling them & Viator with no response from either. They arrived at 7:35am & ended up coming back after our scheduled time.
Dear Angela thank you for your review, however I would like to inform you that the departure day was Easter. These days Rome is very busy and there is a lot of traffic. We have sent you an email with collection at 08.00 am because the transfer to the airport is 45 minutes without traffic. Once you arrive you have to check the covid and check-in. all our airport transfer services are collected 4 hours before departure and 5 hours on public holidays. You should appreciate that we take care of the customers, arriving earlier is not a bad thing and if the driver had to wait for you for the departure I don't see why they don't appreciate our care. maybe you would have liked to call us because you didn't see a driver or arrive late at the airport to risk not leaving? flights to america have a lot of checks, we want to make sure customers fly home.
Needed a 7:00 AM pickup from hotel to airport. Driver was waiting for us in lobby about 15 minutes early which we really appreciated. Got us to airport in plenty of time.
The driver was on time and helped with our luggage. We had no problems. There were six people traveling and we each had a bag and carryon.
Thanks for the review you left. We look forward to having you again as a guest of our services best regards Renato
Roberto picked us up on time and drove us to the airport with great skill and courtesy.Very comfortable and clean Mercedes.
Dear Mr Rolland , thank you so much for this beautiful words . Our best regards Patricia
No complaints Our driver was on time helpful and very pleasant . He played us music on the way out of Rome (Arrividerci Roma !!) Took us to the correct terminal speedily What more could we ask ? Communication with the customer service was also excellent . Thank you
Dear customer , thanks you so much for this beautiful review . kind regards Patricia
I have paid for a van as shown on the transfer picture. So we had 3 suit cases. But since we were two passengers the ride that arrived was a mercedes car instead of a van. Then all of a sudden we heard the driver complaining in italian. We assumed he was complaining because he was angry on the phone and when he saw our suitcases that it was 3, he looked very disappointed and mad. I hope next time, you make it clear on the options if you want to be definite. Because based on the picture, i have paid for a van to pick us up. Otherwise, i would not have booked this. Furthermore, the driver did not bring us close to the entrance of terminal 3. He parked a bit far from the entrance considering there were parking slots near the entrance of terminal 3. I do not if he done this deliberately because he was mad that we had 3 suitcases and he brought a mercedes car. So i hope next time deliver what you have shown on the picture which is a van and not a car. Maria
Dear customer , i have a different version about your experience that day . we are really sorry about that . as i explain at phone to you everything is clear on the reservation and the lugguage were more that 3. is possible to bring only one lugguage and one hand bag. hope taht you give us another opportunity our best regards Patricia
We never got ride back to airport - and still you have charged us for the service - our agen was bad
Dear customer , we are really sorry about that. since we never receive any complain about your transfer , can you provide us the date and time of you transfer , also by email? witouht is impossibile to us help you and understand what happened . kind regards Patricia
