Transfert privé : de Rome au port de Civitavecchia en véhicule de luxe
Description
Pourquoi choisir ce service : Commencez votre croisière en toute sérénité grâce à un service de transfert privé haut de gamme spécialement conçu pour les voyageurs internationaux. Que vous arriviez à l'aéroport de Fiumicino (FCO), que vous partiez de votre hôtel à Rome ou que vous vous rendiez à votre bateau, nous vous garantissons un transfert sans encombre, de votre porte à votre bateau. Votre chauffeur professionnel et multilingue vous attendra directement à votre lieu d'hébergement ou dans le hall des arrivées de l'aéroport (point de rendez-vous), muni d'une pancarte à votre nom. Oubliez la cohue des transports en commun ou les files d'attente pour les taxis ; profitez d'un trajet tranquille et climatisé à bord d'un véhicule haut de gamme équipé du Wi-Fi. Nous vous déposons directement à l'embarcadère de votre bateau de croisière. La sécurité, la ponctualité et l'hospitalité italienne sont nos priorités absolues. Remarque : veuillez indiquer le nom de votre bateau de croisière, les détails de votre vol ou l'adresse de votre hôtel au moment de la réservation.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Consignes importantes pour le retrait : Pour les prises en charge à l'hôtel ou au lieu d'hébergement : veuillez indiquer le nom complet de votre hôtel ou l'adresse exacte à Rome. Votre chauffeur vous attendra dans le hall ou à l'entrée principale. Pour les transferts depuis l'aéroport (FCO/CIA) : veuillez indiquer votre date d'arrivée, votre numéro de vol et l'heure d'atterrissage prévue. Votre chauffeur vous attendra dans le hall des arrivées, au point de rendez-vous indiqué, muni d'une pancarte professionnelle sur laquelle figurera votre nom, affichée sur un iPad ou une tablette. Pour les embarquements en port : veuillez indiquer le nom de votre navire de croisière. Votre chauffeur vous attendra directement sur le quai de débarquement (au bord de l'eau).
Avis des voyageurs
Informations importantes
- Accès pour les personnes à mobilité réduite
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Animaux d'assistance acceptés
- Sièges enfants avec besoins spéciaux disponibles
- Options de transport accessibles aux personnes à mobilité réduite
- Entièrement accessible aux personnes à mobilité réduite
- Convient à toutes les conditions physiques
- Les animaux doivent avoir leur propre cage de transport
Avis(19)
Driver was waiting for us when we we were leaving our hotel. Friendly, sparkling clean car. Spacious and comfortable!
Dear Mr. Brian, thank you so much for your comments. It was a pleasure having you as our guests. You are a wonderful family too! Have a great time on the cruise, and we'll always be here to welcome you. Kind regards.
DO NOT use this company!!!!!!!!!!!!! They would not answer my repeated attempts to contact them confirming my pick up and they did not show up at the time agreed upon which forced us to call a taxi to the port so that we would not jeopardize our boarding time. They showed up 20 mins after agreed time and now refuse to grant us a refund!!!! Absolutely HORRiBLE service. Do not use to get to the port!!!
Dear Angie Carter, We take all feedback seriously, but we must clarify the facts regarding your reservation, as they are fully documented.Requested Time Change: You booked a transfer for May 17th at 9:00 AM. However, in the Q&A section of your booking, you explicitly requested to move the departure time to 9:30 AM. We confirmed this change, and you replied with an "OK" and a thank you.Punctuality: Our driver arrived at your hotel at 9:20 AM—10 minutes ahead of the agreed schedule. We have WhatsApp records proving you were not yet ready at that time.No Risk to Your Cruise: The journey from Rome to the Port of Civitavecchia takes approximately 1 hour and 15 minutes. Arriving at the port well before your 12:00 PM boarding time meant there was absolutely no risk of missing your ship. Furthermore, boarding slots are flexible guidelines designed to manage passenger flow, not strict cut-off times.Due to the clear written evidence and screenshots provided, the American travel agencies reviewed the case and officially ruled in our favor, dismissing your claim. We always strive to provide excellent service based on mutual respect and agreed-upon terms.
Drivers were very prompt with pick up and drop off. No problems what so ever. Would highly recommend this service.
Good morning, it's a pleasure to read about our customers' satisfaction. Thank you so much for your kind words.
I hope to be able to change this review but as of right now we have been sitting for over an hour outside of the pick up location with no answer to any of our calls or messages with an update! We have been trying to reach out on the app as well as the WhatsApp number we were provided. As of right now I would not recommend every booking this transfer!
Good morning, after eight months of intense work, unfortunately, on Sunday, August 17th, the administrative staff decided to take a break. We stopped all organized transfer services and closed to new bookings. We take full responsibility for one of our drivers booking a previously canceled service and not the one he was currently booking. He went to the wrong address and took the customers to the Civitavecchia port. We are so sorry! Last night, we approved your immediate refund. Don't worry, and we apologize again for the inconvenience. We would love to make things right. We've left you our email address, info@fasttravelservices.com, in case you need anything in Italy. Thank you so much!
Fabio was excellent. He showed up on time, communicated with me prior to his arrival and drove us safely to the cruise port. The van was roomy and comfortable and accommodated all our luggage with ease.
Thank you so much for your kind words! Fabio appreciates it very much and is very happy that you appreciated his work. See you next time!
The transfer service from Rome to the port of Civitavecchia was reliable and convenient. The driver arrived on time and helped with our luggage, which we appreciated. The vehicle was clean and comfortable, and the ride was smooth. While the experience wasn’t particularly memorable or personalized, it did exactly what we needed—got us to the port without any hassle. Communication was clear, and everything went according to schedule. Overall, a good option if you're looking for a straightforward and stress-free way to get to your cruise ship.
We're here to help and happy to meet your every need! Thank you for liking and appreciating our worry-free door-to-door service. We look forward to seeing you soon!
Booked this via Viator. Money taken and slot booked, when I then provided the flight details via message, Fast Travel Services then cancelled with no explanation? I then had to wait 5days for my money to be refunded. Perhaps don't advertise slots if they aren't available. Went with Uber instead, much more reliable professional service.
Good morning, I don't know what happened and we don't know which specific service you are talking about? I'm sorry I can't answer your comments in kind. However, we can say that we are a finalist tourist services company, that is, we work with our own means without the help of collaborators. This year, we often receive reservations depending on the type: reservations without the time and flight number, without the name of the hotel and without the name of the cruise, days before the service we send an email asking to send us the data and only half respond, we don't know what the others think, we don't have a crystal ball to guess when, where and how they arrive, are these very important data to identify the time and place of the pick-up? Then the customers arrive and start calling and sending emails saying that they can't find the driver, in addition to wasting our time, we have other customers waiting and out of respect for them we can't upset all the schedules. You should know that it is not just you, before and after you there are other services to fit into a day considering time and distance. The most absurd thing this year is that customers easily get the start and end of the service wrong, they fill out the reservation incorrectly, on the pick-up line they write the destination or vice versa.
Nicole our driver was right on time. He was friendly and professional. Made the drive pleasant and we arrived with no problems.
Dear customers, thank you so much for your precious words, you too were wonderful! It was a pleasure for us to work with you! We hope to see you again soon. Blessings
He was early and made our trip to the port very interesting. Nice ride. Would use him again. The first group I booked wouldn’t do our transportation because we had one too many bigger luggage(3) for two people. This group were fine with it
Dear Mrs Diane, we are happy that the service was to your satisfaction! For us it was a pleasure to offer you the best of our services, taking care of every detail! .... You too are good customers and very nice.. Best regards. See you soon we are here
We were so pleased with our transfer! Our driver was an awesome driver, he was on time and he was very sweet! So grateful I found this luxury transportation!
Thank you so much for your precious words! It was a pleasure to be helpful and meet your expectations. I hope you are enjoying a wonderful cruise vacation. We will see each other soon! Kind regards Alex
