Transfert privé de l'hôtel au départ de l'aéroport de Londres Heathrow (LHR)
Description
Arrangez votre séjour à Londres sans tracas avec ce service de transfert privé de porte à porte de votre hôtel du centre de Londres à l'aéroport de Londres Heathrow. Rencontrez simplement votre chauffeur à votre hôtel et installez-vous dans votre véhicule privé à température contrôlée pouvant accueillir jusqu'à huit passagers. Ensuite, asseyez-vous et détendez-vous lors de votre voyage en douceur et sans effort directement vers votre terminal. Les services de transfert sont disponibles 24 heures sur 24, 7 jours sur 7, selon votre horaire. • un transfert privé aller simple depuis votre hôtel de la ville de Londres vers l'aéroport de Londres Heathrow • Service porte-à-porte avec chauffeur professionnel • Les tarifs couvrent les groupes privés de un à huit passagers • Les transferts privés opèrent 24 heures, sept jours par semaine
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Veuillez reconfirmer votre heure de ramassage 48 heures avant via notre portail Web. Les passagers doivent être enregistrés et attendus par la conciergerie dans le hall de leur hôtel au début de leur heure de prise en charge. Veuillez noter que votre chauffeur attendra 10 à 15 minutes avant de partir.À ce stade, le transfert sera déclaré no show. Lors de la prise en charge à partir d'adresses privées, votre chauffeur fera sonner le buzzer ou un numéro de contact, le cas échéant.
Avis des voyageurs
Informations importantes
- Les enfants en bas âge doivent être assis sur les genoux d'un adulte
- Sièges enfants avec besoins spéciaux disponibles
- Convient à toutes les conditions physiques
- La durée des transferts est approximative, la durée exacte dépendra de l'heure de la journée et des conditions de circulation.
- Enfants : Tous les bébés et enfants sont facturés en tant que passagers payant le plein tarif. Si les bébés/enfants ont besoin d'un siège auto spécial, celui-ci est payable directement au conducteur moyennant un supplément de 10 GBP par trajet et doit être demandé à l'avance. Veuillez noter que ce qui précède peut ne pas être disponible dans toutes les régions à tout moment. Si un siège auto n'est pas disponible à la date du service, les bébés peuvent toujours voyager conformément aux lois britanniques.
- Restrictions concernant les bagages : les gros articles tels que les skis, les planches de surf, les fauteuils roulants (à l'exception des pliables) et les sacs de golf ne sont en aucun cas autorisés. De même, toute exigence excessive de bagages supérieure à la norme de la compagnie aérienne d'une valise et d'un bagage à main par passager doit être vérifiée auprès de Airport Transfers au moment de la réservation.
Avis(28)
First, this is a sub contractor/agent operating on behalf of Viator. On our departure the provider sent a car that could not accommodate 2 large and 2 carry bags on as requested. Then, they would not provide a refund because their agent did not want to. I had to pay an additional 100BP for alternate service Horrible experience, I donot recommend as they have proven to not providing reputable service
Hi, Thank you for your feedback. We actually sent a vehicle able to accommodate 2 pieces of luggage and 2 carry ons however you don't seem to remember that you actually had extra luggage and you were traveling with 3 pieces of luggage and 2 carry ons. This incident could have been avoided if you would have communicated this when making the booking or when exchanging messages with our staff. Viator did not refunded your transfer because the picture clearly shows that you had excess luggage for the service.
The app didn't show my pickup location and time to expect my driver. I was able to call an agent and give him the information on location and time, and he sent me a confirmation email. It all worked out good in the end. Except for this small issue, I am giving a positive review
The driver was on time, very courteous, helped with our bags & ensured that everyone was comfortable and provided conversation on our way to the airport. Viator provides excellent service.
Our driver arrived early and the trip to the airport was uneventful. He made sure that we knew where we needed to be inside the airport. An excellent beginning to long day of travel.
I gave this a 4 star instead of 5 because of the issue with the pickup time - it's hard to find. The only place is when you verify the pickup, next to the date. I didn't notice this, but emailed and they never answered. I went through all my emails from Viatour and it is not on them either. So be aware. Thought a simple answer would have been nice. The driver was SUPERB. Ahmed gave us a tour as we drove to the airport pointing out landmarks and telling us info. He insisted on handling our luggage and was very helpful at airport. We were dropped right in front of the door. Thank you Ahmed, you were excellent.
Excellent service and nice roomy vehicle. The driver was friendly and put us immediately at ease. I would definitely use this service again.
Pik up was prompt, driver was pleasant and drove safely. Overall the experience was good and efficient.
Communication was poor and spotty at best. Driver was 15 minutes late claiming he couldn’t find a spot to park in front of the hotel which was wide open with spaces for vans. At 902 am we were told he was 1 minute away. We planned to give the driver until 15 minutes before we hailed a cab. When he arrived he was pleasant enough but not great for an airport transfer.
Our pickup time had been set at 8:30am: At 6:30 when no driver had shown up the hotel was able to track down the driver. He finally showed up at 9:00. We were very nervous, not wanting to miss our international flight. The driver was very apologetic bet he blamed his scheduling guy not giving him enough time. By speeding and weaving through traffic we made it on time. I had a headache! Never again!!!
The communication with the service was excellent and our driver was wonderful too. It was raining the morning we left and the driver was extra accommodating to keep us and our belongings dry.
