Transfert privé de l'aéroport de Montego Bay Jamaica
Description
Commencez votre escapade en Jamaïque en toute sérénité grâce à notre service fiable de transfert privé depuis l'aéroport international de Sangster (MBJ) vers les hôtels de Montego Bay. Évitez les longues files de taxis et les navettes bondées – ce transfert exclusif est fait sur mesure pour vous. Voyagez en tout confort à l'intérieur d'un véhicule moderne et climatisé, avec un chauffeur amical et professionnel qui assure la sécurité, la ponctualité et un service personnalisé à chaque étape. Bénéficiez de la commodité du porte-à-porte, de l'assistance bagage et de la tranquillité d'esprit offerte par une course garantie et réservée à l'avance. Que vous voyagiez en solo, en couple ou en groupe, ce transfert privé offre un équilibre parfait entre confort, intimité et efficacité.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
▪️La confirmation sera reçue au moment de la réservation. ▪️Poussette accessible. ▪️Sièges bébé disponibles. La plupart des voyageurs peuvent participer ▪️La durée des transferts est approximative, la durée exacte dépendra de l'heure de la journée et des conditions de circulation. ▪️ Cette option est réservée aux clients séjournant dans la région de Montego Bay. Il ne couvre pas le dépôt au Grand Palladium Resort, à l'Excellence Oyster Bay Resort, au Royalton Blue Waters et au White Sands. ▪️Cette option ne se dépose pas dans les hôtels des régions de Runaway Bay, Negril ou Ocho Rios. ▪️Cette option ne dépose pas à Ocean Eden Bay ou Ocean Coral Springs. ▪️Il s'agit d'une visite/activité privée. Seul votre groupe participera. Je suis
Avis des voyageurs
Informations importantes
- Accès pour les personnes à mobilité réduite
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Transports en commun disponibles à proximité
- Sièges enfants avec besoins spéciaux disponibles
- Options de transport accessibles aux personnes à mobilité réduite
- Convient à toutes les conditions physiques
Avis(46)
Good experience, picked up as promised, on time, with name sign. Ordered a return to the airport with them as well. Good people.
Thank you so much for your kind review! We’re delighted to hear that everything went smoothly and that you had a great experience with our airport transfer service. It was our pleasure to assist you, and we’re especially grateful that you chose us again for your return transfer. We truly appreciate your support and look forward to welcoming you back on your next visit. One love!
Stay away from this company! Definitely experienced a bait and switch situation. Have never experienced such a bad experience with a transportation company prior to this! Booked online, giving the destination for a roundtrip shuttle from the airport to the resort. They confirmed the booking, picked us up, then after dropping us off, the Operator called the driver and then had us come back to the shuttle and said that we owed more money than what was paid and confirmed. She said it was because our location was excuded. I did not see the exclusion when I booked and I shared why didn't they say something when I made the booking or before transporting us. After a back and forth conversation and wanting to enjoy our vacation, we agreed to pay an additional $40, making it a total of $100 paid for a round trip and the Operator said that this would suffice. After checking in to our resort, the operator continued to contact me and said that we would not get a return trip without paying an additional $60. I refused and then contacted Trip Advisor (Viator). After going back and forth with them, they said that I would have to pay the additional amount to the Operator because the Operator said I owed the additional money. I was very disappointed not only with this transportation company but also with Trip Advisor, which I thought I could trust as vetting a company that could be trusted. We ended up getting another transportation company to give us transportation back for $40. If we had gone with them to begin with, we would have only paid $80 for a round trip.
We sincerely apologize for the frustration and inconvenience you experienced. This is not the level of service we strive to provide, and we understand how upsetting it must have been to deal with unexpected charges after your booking had already been confirmed. We appreciate you sharing your concerns regarding the pricing confusion and communication surrounding your resort location. We understand your disappointment and regret that this situation negatively impacted the start of your vacation experience. Our goal is always to provide transparent pricing and reliable transportation service, and we take feedback like yours very seriously. We are reviewing this matter internally to better understand what occurred and how we can improve our communication and booking process moving forward. Thank you for bringing this to our attention. We truly value all customer feedback and regret that we did not meet your expectations.
The lady was very rude demanding we play her more in cash or PayPal and kept calling over and over while trying to get through the airport
Thank you for your feedback. We would like to clarify a few important details regarding your booking. The service you selected clearly states that it covers locations within 20 minutes of the airport. Your resort is approximately 45 minutes outside of Montego Bay, which falls outside of the included service area and requires an additional cost. This information is outlined prior to booking and is also clearly stated in the exclusions section of your confirmation email. At no point did we demand extra payment. The additional charge was communicated respectfully based on the distance outside of the service range. Our attempts to contact you were solely to coordinate your pickup and avoid any inconvenience, especially given the time-sensitive nature of airport transfers. We remain committed to transparency and encourage all customers to review booking details and confirmation emails carefully to ensure a smooth experience.
Jason was wonderful! He got us back to our cruise ship with 30 mins to spare, despite there being quite a bit of traffic. I recommend downloading WhatsApp and using that to communicate.
Thank you so much for your kind words! 😊 We’re happy to hear that Jason was able to get you back to your cruise ship on time, even with the traffic. We truly appreciate your recommendation and are glad WhatsApp made communication easy for you. Looking forward to serving you again!
Wanted a driver who could handle a large group that I could arrange transportation (including payment) before arriving to the island. Luckily found this gem right here on TripAdvisor. Booking was quick and easy on their website, pricing was understandable and the communication was TOP NOTCH! Booked airport transfers as well as excursions, The team was very punctual (which can be a rarity in Jamaica). Even with flight delays and being held up in customs, Margaret Tours stayed in contact and on top of it. Truly highly recommended. You won’t be disappointed.
Thank you for your great review, We truly appreciate it. We’re happy that you enjoyed your ride with us. One love! See you on your next trip to Jamaica!
Driver never showed and do not refund the money after trying to charge me an extra 100 just to show up I arrived and she was never there never responded to my messages I flew all the way in
Hello Terry, you booked on a product that clearly states in the description that this product covers upto 20 minutes from the airport. You booked on the day of arrival and there was no information for your hotel. Upon arrival you were greeted by our dispatcher and was notified of the issue with your booking, however you refused to pay the additional fee to get to your resort which is 45 minutes from the airport. Bookings are not available for cancellation at that short notice, cancellation should be done 24 hours prior to arrival. You can go ahead and dispute charges with your bank. Thank you, Margaret
The driver showed up even though our flight was running late he waited took us to the hotel quickly and safely and he was super nice
Thank you for your great review, We truly appreciate it. We’re happy that you enjoyed your ride with us. One love! See you on your next trip to Jamaica!
Picked us up right on time and took us the long way through town for some last sightseeing and insights. Wonderful staff and very dependable service!
Thank you for your great review, We truly appreciate it. We’re happy that you enjoyed your ride with us. One love! See you on your next trip to Jamaica!
Our driver Margaret was the best!! She was very accommodating due to the cancelations and delays of our flights. She was kind, friendly, and a great conversationalist. She will definitely be the driver I request whenever we visit Montego Bay.
Thank you for your great review, We truly appreciate it. We’re glad that you enjoyed margaret as your driver. We’re happy that you enjoyed your ride to your resort. One love!
It was a little hard to find our transport upon arrival , but once we did all went well. Friendly & prompt. Would recommend
Thank you for your great review, We truly appreciate it. We’re sorry that you had a little difficulty finding the dispatcher. We’re happy that you enjoyed your ride to your resort and back to the airport. See you on your next trip to Jamaica!
