Transfert privé de l'aéroport de Lisbonne au centre-ville de Lisbonne

Dear Joan, Thank you for taking the time to share your feedback. We are sorry that your experience did not fully meet your expectations. However, we would like to clarify a few important facts. Your flight arrived approximately one hour earlier than originally scheduled. Despite this unexpected early arrival, our driver proceeded to the airport immediately. Our message records show that we remained in contact throughout. After collecting your luggage, you informed us that you were at Starbucks near Exit 1, which is outside the official Meet & Greet location. Our driver came to meet you there, and we were able to meet within a very short time. Regarding the hotel, the booking included only the hotel name and not the address. As there are hotels in Lisbon with very similar names, the driver briefly approached the wrong property. Once you clarified the destination, the route was corrected immediately, with only a minimal delay. We sincerely regret that these misunderstandings affected your impression of the service. At N1Transfers, we are committed to providing a professional, reliable and courteous experience for every passenger, and we appreciate the opportunity to clarify the circumstances. Kind regards, N1Transfers

Thank you so much for your kind words! 😊 We’re delighted to hear that your transfer to Lisbon was outstanding and stress-free. Providing a reliable and comfortable experience after a long flight is exactly what we aim for. It was a pleasure to welcome you, and we truly appreciate your trust in our service. We look forward to assisting you again on your next trip to Portugal! 🇵🇹

Thank you very much for your kind words and recommendation! We’re delighted to hear that you enjoyed the transfer and found our service punctual, friendly, and helpful. Sharing local tips and making our guests feel welcome in Lisbon is always part of the N1Transfers experience. We truly appreciate your trust and hope to see you again on your next visit to Portugal! Warm regards, Daniel Almeida

Thank you very much for your kind words! It was a pleasure to welcome you to Lisbon and provide your transfer. I truly appreciate your recommendation and I’m glad you enjoyed the service. I hope to see you again on your next visit to Portugal. Best regards, Daniel – N1Transfers

Thank you so much for your amazing review! We truly appreciate your kind words about Bruno. Being punctual, easy to find at the airport, and sharing insights about Lisbon is exactly the experience we aim to provide every guest. It was a pleasure to welcome you to Lisbon, and we’re delighted to know your transfer was an overall delight. We hope to have the opportunity to serve you again on your next visit to Portugal! Warm regards, Daniel Almeida

Thank you so much for your wonderful words! It was truly a pleasure assisting you during your stay in Lisbon. We are very happy to know that you felt safe, well informed, and comfortable throughout your journeys with us. Providing punctual, professional and personalized service is exactly what we strive for every day. Your kind feedback means a lot to our entire team. We look forward to welcoming you again on your next visit to Portugal! Warm regards, Daniel Almeida Manager N1Transfers

Thank you so much for sharing your experience! We understand that arriving at a new airport can sometimes feel overwhelming, so we’re very happy to know that our prompt communication helped you connect quickly with your driver. Bruno will be especially pleased to read your kind words. Offering comfort, attention to detail, and a safe journey — along with sharing a bit of Portuguese history along the way — is exactly the experience we aim to provide. Your recommendation truly means a lot to us. We look forward to welcoming you again on your next visit to Portugal. Warm regards, N1TRANSFERS TEAM