Transfert privé d'arrivée : de l'aéroport de Zurich à Lucerne
Description
Services de transport privés et ponctuels de l'aéroport de Zurich à votre hôtel à Lucerne avec les véhicules les plus confortables et luxueux.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Service Meet & Greet par votre chauffeur habile dans le hall d'arrivée de l'aéroport de Zurich, après avoir terminé votre réclamation des bagages. Asseyez-vous confortablement et profitez du transfert privé jusqu'à Lucerne avec AlpTransfer.
Avis des voyageurs
Informations importantes
- Sièges enfants avec besoins spéciaux disponibles
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Convient à toutes les conditions physiques
Avis(26)
Great communication prior to and during trip. Our driver Daniel was waiting for us when we came out with our luggage. We had a great conversation as he drove us to our hotel outside of Lucerne.
Thank you, Debbie, for your recommendation and for taking the time to share your experience. It is wonderful to hear that the communication before your arrival was smooth and that Daniel was there to welcome you at Zurich Airport. We are especially pleased that you enjoyed the drive to Lucerne and the conversation along the way. We hope to have the pleasure of assisting you again on a future trip to Switzerland. The AlpExcursion Switzerland Team
Very easy and smooth ride! Driver was knowledgeable and helpful with going tips as well. Would highly recommend
Dear Jennifer, Thank you so much for your positive review! We are happy to hear that you enjoyed your transfer service with us. Thank you for your recommendation and we look forward to serving you again in the future! Best regards, Customer Support / AlpTransfer.com
Great experience. We had a five hour weather delay and they accommodated us perfectly. Our driver was very friendly and gave us great information.
Dear Denise, Thank you so much for your positive review. We’re glad we could accommodate the delay and that you enjoyed the ride and information from our driver. We hope to serve you again soon! Best regards, Customer Support / AlpTransfer.com
Easy and stress free. Sebastian was wonderful. They were on top of our flight schedule!! Would definitely recommend!!
Dear Kelly, Thank you for your kind words! We’re so glad to know that your airport transfer went smoothly. We will pass on your kind words to Sebastian. We hope to serve you again in the future! Best regards, Customer Support / AlpTransfer.com
Driver was very professional, on time and friendly. He was Waiting outside the arrival with sign with our name on it. Help us carry our luggage and ask us how’s our flight. He even let us know how far is our hotel and travel time. We have a very nice conversation during our travel to our hotel. On top of that brand new SUV Mercedes.. give him Five star driving us safe to our hotel.
Dear Customer, Thank you for your kind feedback! We’re delighted to hear that you had a seamless experience with us. We look forward to assisting you again in the future! Best regards, Customer Support / AlpTransfer.com
Had to wait over an hour kept calling until someone finally showed up. We had to meet in street no sign. He said he was called last minute to replace another driver.
Dear Carole, We sincerely apologize for the inconvenience you experienced during your transfer. After reviewing your booking, we noted that your flight arrived about 20 minutes earlier than scheduled. At that time, our driver was completing another assignment but proceeded to you as quickly as possible. To assist you on the day, we sent a reminder with detailed instructions on where to wait—specifically, that the driver would be holding a signboard with your name and provided a tracking link for your convenience. Unfortunately, it appears you waited on the street rather than the designated meeting point, which made it challenging to locate you. It was, in fact, quite fortunate that the driver managed to find you at all. Please also note that the driver assigned to your transfer was not changed last minute. Our team shared the driver’s contact information and tracking details well in advance. Although our messages were marked as read, we did not receive a response. We truly regret how this situation impacted your experience and appreciate your feedback. We are committed to improving our communication and service to ensure a smoother experience for all our customers. Thank you for your understanding, and we wish you safe and enjoyable travels in the future. Best regards, Customer Support / AlpTransfer.com
Our car broke down on way from Zurich to Lucerne.We were stranded on the highway for 1hour 30 minutes before the vendor sent a new car although we were just 15minutes away from Zurich. We reached our destination 2 hour late in spite of booking an expensive private transfer.
Dear Customer, We’re sorry for the inconvenience caused during your transfer. Despite this unforeseen issue, our priority was ensuring your plans were not disrupted. The replacement vehicle arrived and the driver not only ensured you reached your activity on time but also personally assisted in transferring your luggage to your hotel to help make up for the delay. We would also like to clarify that while it may have seemed like Zurich was just 15 minutes away, the actual distance from our garage in Zurich to your location on the highway was approximately 50 minutes. As soon as the incident occurred, we promptly dispatched a replacement vehicle to minimize the delay. While accidents can happen, we did our best to manage the situation efficiently and ensure the rest of your journey went as smoothly as possible. Best regards, Customer Support / AlpTransfer.com
Our driver was there waiting for us at the Zurich airport. He was friendly and drove us safely to our destination. The car was beautiful, spacious and everything we wanted after a long flight. Will use again. Thank you!
Dear Caitlin, Thank you for your kind feedback! We’re delighted to hear that our driver provided a friendly, safe, and comfortable transfer service. We look forward to welcoming you again on your next trip to Switzerland! Best regards, Customer Support / AlpTransfer.com
Our driver was waiting for us at baggage claim and made it very easy to get our baggage and be on our way. He was friendly and knowledgeable.
Dear customer, Thank you for your positive review! We're thrilled to hear that you experienced a helpful and friendly service during your airport transfer. We look forward to serving you again in the future! Safe travels, AlpTransfer Team
Our flight was delayed over 2 hours, our driver waited for us and stayed in contact while we were going through customs and picking up luggage. He was wonderful!
Dear Amy, Thank you for your positive review! If you need our services in the future, we'd be happy to assist again. Safe travels, AlpTransfer Team
