Transfert privé aller-retour depuis l'aéroport d'Orlando (MCO)
Description
Sécurisez votre transfert en toute tranquillité en réservant à l'avance. Nous offrons un service de transport efficace et ponctuel conçu pour votre confort. Nos chauffeurs hautement qualifiés et nos véhicules bien entretenus assurent un voyage sûr et agréable de votre point de départ à votre destination. Oubliez les longues attentes ou les arrangements de dernière minute — une fois votre réservation confirmée, vous recevrez toutes les informations nécessaires pour une réunion fluide et facile. Voyagez en toute confiance et vivez une expérience de mobilité conçue pour votre confort et votre tranquillité d'esprit.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Instructions de ramassage : De l'aéroport : « Après avoir passé l'immigration et les douanes, procédez à la récupération de vos bagages et dirigez-vous vers la sortie. À la sortie de la zone des douanes et de l'immigration, vous aurez la possibilité d'emporter vos bagages enregistrés avec vous ou de les faire transférer au terminal principal pour la prise en charge. Veuillez noter que vous ne devez PAS transférer vos bagages dans un autre terminal, procéder à la récupération de vos bagages au terminal où votre vol atterrit, car votre chauffeur vous y attendra. Remarque : Ne quittez pas le bâtiment sans avoir préalablement contacté le conducteur. Terminal A : Récupérez vos bagages au niveau 2 où votre chauffeur vous attendra avec un panneau avec votre nom dessus. Terminal B : Récupérez vos bagages au niveau 2 où votre chauffeur vous attendra avec un panneau avec votre nom dessus. Terminal C : Récupérez vos bagages au niveau 6, passez la barrière, allez tout droit et cherchez la zone "Meet & Greet" où le chauffeur vous attendra" À l'aéroport : "Votre chauffeur vous attendra dans le hall. Assurez-vous d'être à votre point de retrait au moins 15 minutes à l'avance. »
Avis des voyageurs
Informations importantes
- Animaux d'assistance acceptés
- Sièges enfants avec besoins spéciaux disponibles
- Convient à toutes les conditions physiques
- La durée des transferts est approximative, la durée exacte dépendra de l'heure de la journée et des conditions de circulation.
- Chaque voyageur a droit à un maximum de 1 valise (environ 23 kg). Les bagages surdimensionnés ou excessifs (par exemple planches de surf, clubs de golf ou vélos) peuvent avoir certaines restrictions, veuillez vous renseigner auprès de l'opérateur avant le voyage pour confirmer si votre excédent de bagages est acceptable.
- Des sièges bébé sont disponibles sur demande, sous réserve de disponibilité et moyennant des frais supplémentaires.
Avis(10)
The drivers for our round-trip transportation between Orlando International Airport and Universal Studios were excellent—professional, responsive, and accommodating. Unfortunately, the travel coordinators were not as pleasant to work with. Initially, they would only communicate through the Viator message board rather than by text, making communication difficult. They also scheduled a 2:50 a.m. pickup for a 6:50 a.m. flight, despite the airport being less than 20 minutes from our hotel. Thankfully, the driver was flexible and helped arrange a more reasonable pickup time. The drivers were outstanding, but the coordination and communication process needs improvement.
Hello. Thank you for your feedback. We value your comments and will use them to review our processes and continue improving the customer experience.
Horrible!! Never had pickup times or place correct! Charged us for a van..picked us up at airport an hour after pick up time in cars!!! Sent me a reservation to confirm ,that wasn’t even mine trying claim that I changed the reservation .I DID NOT.. I called several times making sure of the times and place for my group to be picked up.. they still never got the times correct! The number they provide to get in touch with operator..just plays music…no answer. On the day we returned from our cruise.we(group) almost had a nervous breakdown.couldn’t get no one to confirm our pickup.got off ship early start calling to let them know we were ready ..DIDNT get a response from operator until about an hour later.. was so scared that it was going to be a repeat of airport pick up,we went ahead and purchased shuttle tickets so we could get to airport on time and NOT miss our flight to get back home..The operator finally responded and said they were at the hotel to pick us up..We were at the ship Port!! NO I would NOT recommend this Company to NOBODY..It was a total Nightmare for us..I will be taking this further..The service was very unacceptable!!
Dear Deirdre. We sincerely regret that your experience did not meet expectations and appreciate you bringing this to our attention. Our team is currently reviewing the situation in order to take the necessary actions and prevent similar issues in the future. Thank you for your understanding, and we hope to have the opportunity to provide you with a better experience in the future.
We had a great experience. It was a blessing to not stress about transportation. We enjoyed how the drive was safe and honest.
Dear Jackie. Thank you for your feedback. We’re glad to know you had a positive experience and appreciate your trust in our service.
Great guy picked us up eventually (we waited at least 45 mins) it was all a little confusing as the first picture of car and driver was changed to another car and driver after 15 mins of waiting. In the end it was all fine though and as we said nice driver.
Dear Alan Kaye. Thank you for taking the time to share your experience. We value both the positive aspects and the areas for improvement you have mentioned. Your review has been noted by our quality team for the corresponding follow-up, helping us continuously improve our customer experience. We hope to have the opportunity to assist you again and provide a service that exceeds your expectations.
Our driver Jose was very specific about how he would find us at the pick-up location. He text me with his name, photo, vehicle description and his license plate, and waited for me to confirm before approaching us. Jose did not make me feel anxious when riding with him, and helped get our luggage out of his vehicle when we arrived at our destination. My child asked if Jose would be our driver again when we return to the airport!
Great communication made the transfers stress free. Thank you for the wonderful service. Will use again when in Orlando.
On time and friendly service which is really nice. Brilliant information for pick up and drop off, would recommend and rebook
This is by far, the worst experience I ever had with Viator. (And we always book with Viator) We booked with this and messaged them immediately that we needed a carseat. To which they replied that we need to pay for an additional (which was not stated in the booking details) 60usd since the drop off would be in Lake Buena Vista. We kept asking if the carseat will be provided, to which they just confirmed the pick up and drop off times. On the day of our flight, I messaged them again in the morning (7:30am) to ask about the carseat. ONLY THEN DID THEY MENTION that we needed to pay an extra 26usd for the carseat. SO WE DID thinking we had to since we will be arriving that same day. When we landed, we got a text message from them saying that the driver doesn't have a carseat because they were only advised that same day. They kept telling us to go thru the refund process thru viator even though they were the ones who charged an additional 86usd on top of what we paid to Viator. They kept telling us the driver waiting for us can bring us to the hotel. This is without a carseat!!! We ended up canceling the airport transfer even with the driver waiting for us because how would we even get to the hotel with a baby.😂
Thank you for your feedback. We sincerely apologize for the inconvenience and frustration caused by your recent experience. Providing a car seat is a priority for the safety of our youngest passengers, and we deeply regret the miscommunication and delays in addressing your request. The additional charges and confusion about the car seat requirement should have been clarified upfront, and we recognize that this oversight significantly impacted your experience. The fact that a car seat was not available as promised, despite your efforts to secure one, is unacceptable, and we are taking immediate steps to review and improve our processes to ensure this does not happen again. We understand your decision to cancel the transfer under these circumstances, and we encourage you to pursue the refund process through Viator. Additionally, we are working on streamlining our communication and procedures to avoid similar situations in the future. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to restore your trust in the future. If you have any further concerns or need assistance with the refund process, please don’t hesitate to reach out to us directly
Driver contacted me a while after we landed..He was polite and helped with the case sevice pick up was excellent 👌 They will of course pick us up to airport back home..Thankyou for the service The Car was the one expected..Thankyou again
Viator website was easy to use, their phone center operators were very nice. They have lots of tours to choose from. The tours run very smoothly also!
Hello Virginia We are happy that you had a nice travel with us
