Transfert à l'arrivée à Sydney : de l'aéroport au centre-ville ou au terminal des passagers de l'étranger
Description
Voyagez de façon intelligente entre l'aéroport de Sydney et votre hôtel ou terminal de croisière avec notre service abordable de navette partagée porte-à-porte. Fonctionnant 7 jours sur 7, nous fournissons des transferts pratiques des aéroports internationaux et nationaux de Sydney vers les hôtels du quartier central des affaires de Sydney et le terminal passagers d'outre-mer à Circular Quay. Évitez les tarifs de taxi coûteux et les tracas des trains bondés avec des bagages lourds. Partagez plutôt le coût avec d'autres passagers voyageant vers la même région et profitez de l'une des options de transfert aéroport les plus rentables de Sydney. Notre service comprend la surveillance des vols, donc si votre vol est retardé, nous adapterons votre ramassage en conséquence. Des chauffeurs sympathiques assurent un service d'accueil, vous aident avec vos bagages et vous transportent dans des véhicules confortables et climatisés. Fiable, abordable et sans stress, notre navette aéroport est le choix idéal pour les voyageurs à la recherche d'un excellent rapport qualité-prix et de commodité de l'arrivée à la destination.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Informations sur l'arrivée & la prise en charge Afin d'assurer un transfert aéroport fluide, veuillez lire attentivement les informations suivantes avant votre arrivée. Avant d'arriver * Veuillez garder votre téléphone portable allumé après l'atterrissage afin que nous puissions vous contacter si nécessaire. * Vous recevrez un SMS ou WhatsApp de notre équipe à votre arrivée. * Nous surveillons activement votre vol et ajustons les heures de prise en charge en conséquence. ### Rencontrer votre chauffeur Votre chauffeur sera facilement identifiable et affichera un panneau **"Go Sydney Shuttle"**. Comme il s'agit d'un **service de navette partagé**, il peut y avoir une courte attente pendant : * D'autres passagers arrivent et passent la douane, ou * La navette complète les ramassages à proximité. Nous apprécions votre patience et votre compréhension. Retards & changements de vols Si votre vol est retardé, annulé, reporté, ou si vous rencontrez des retards imprévus, veuillez nous contacter dès que possible. Cela nous permet de prendre les dispositions nécessaires et d'éviter toute perturbation de votre transfert. Temps d'attente Nous fournissons **60 minutes de temps d'attente gratuit** à partir de l'heure d'arrivée de votre vol. C'est généralement suffisant pour l'immigration, les douanes et la collecte des bagages. Si vous prévoyez de prendre plus de 60 minutes, veuillez nous contacter rapidement. Franchise de bagages Votre franchise de bagages standard comprend : * 1 valise enregistrée * 1 article de cabine Les bagages supplémentaires peuvent entraîner un supplément et doivent être avisés avant le voyage. Besoin d'aide? Si vous avez des difficultés à localiser votre chauffeur, veuillez nous contacter immédiatement : **Téléphone / SMS / WhatsApp :** + 61 434 844 020 Une connexion Wi-Fi gratuite est disponible dans tous les terminaux de l'aéroport, ce qui facilite notre contact via WhatsApp. - - - Emplacements de ramassage Terminal international (T1) Après avoir récupéré vos bagages et dédouané, rendez-vous au **Point de rendez-vous** situé à l'intérieur du hall des arrivées entre **A et B**. Terminaux domestiques (T2 & T3) Après avoir récupéré vos bagages, veuillez patienter près du **carrousel à bagages** où vos bagages sont livrés. Votre chauffeur vous y retrouvera. Nous sommes impatients de vous accueillir et de vous offrir une expérience de transfert confortable.
Avis des voyageurs
Informations importantes
- Les enfants en bas âge doivent être assis sur les genoux d'un adulte
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Transports en commun disponibles à proximité
- Convient à toutes les conditions physiques
- Les fauteuils roulants pliants avec roues amovibles peuvent être installés à condition que le passager soit accompagné de quelqu'un qui peut l'aider à monter à bord et à débarquer
- La durée des transferts est approximative, la durée exacte dépendra de l'heure du jour et des conditions de circulation
- Chaque voyageur a droit à une valise et à un bagage à main au maximum. Les bagages surdimensionnés ou excessifs (par exemple, les planches de surf, les clubs de golf ou les vélos) peuvent être soumis à certaines restrictions. Veuillez vous renseigner auprès de l'opérateur avant le voyage pour confirmer si votre excès de bagage est acceptable
Avis(356)
Driver was not where the directions on the app say go. I called Viator customer service they were able to reach the driver who said we were not responding to messages. After flying for 24 hours when I turned on my phone NO messages from the driver! Crazy mis communication
Thank you for your feedback. You booked a shared shuttle service, not a private transfer, so as explained in the booking confirmation, the driver may not be immediately visible or may be waiting for other passengers. The pickup instructions and the driver’s WhatsApp message were successfully sent to the contact number provided the day before your transfer. We understand connectivity can be an issue after a long flight. In such cases, contacting the local operator or replying directly to the driver’s message is the quickest way to resolve any pickup issues, as going through Viator adds an extra communication step.
Drivers very punctual and courteous. Great communication between company and myself. Would highly recommend
We had a hard time finding the pickup, as the directions sent us to the location labelled as the airport "pick up point." Once there, we sat for an extended period, awaiting what was to be a driver with a sign. Finally, when I got my wifi calling working, the company called us to tell us the actual pickup poiont, and we dragged our luggage there. Once in the vehicle, the ride was safe and smooth with a very hospitable driver.
Thank you for your feedback. We’re pleased to hear the ride itself was safe, smooth, and that you found the driver hospitable. Regarding the pickup, we provide detailed meeting point instructions in advance. We also ask passengers to switch on their phones upon landing, as we send WhatsApp or SMS updates with the exact pickup location and timing to ensure a smooth connection with the driver. We understand it can sometimes be confusing at busy airport locations, and we’re glad our team was able to assist you. We appreciate your patience and thank you for travelling with us.
Very disappointing experience. We notified the company one day in advance of our flight delay and provided our updated arrival time. Upon arrival, we were told to either pay extra for immediate pickup or wait about one hour for the next shuttle. Later, this was extended to 1–1.5 hours. We waited the full 1.5 hours in good faith after a long-haul flight. Although they communicated during this time, we relied on their updated timeframe. When the shuttle did not arrive within that window, we arranged and paid for our own transportation, which cost us extra. The company later claimed the shuttle arrived shortly after we left, just beyond the 1.5-hour timeframe, and refused to refund us, citing their policy. This is unreasonable, as we waited the full time they provided and the service we paid for was not delivered within the promised window. Poor coordination, shifting timelines, inflexible policy, and additional out-of-pocket costs. Would not recommend.
Thank you for your review. As this is a shared shuttle service, operations are based on scheduled runs and coordination with multiple passengers. When a flight is delayed by more than 2 hours, passengers are automatically moved to the next available service at no extra cost — which is exactly what was arranged in your case. You were also offered an optional upgrade to a private transfer for a small additional fee, which would have provided immediate pickup. This option was declined, and you chose to wait for the next shared shuttle. Our records (including driver logs and GPS tracking) confirm that the shuttle arrived within the advised timeframe. At that point, you were not present at the agreed pickup location. While we understand travel delays can be frustrating, the service was operated in line with the agreed terms and the options provided to you at the time.
We had some issues finding the vehicle. As four elderly and two with health issues, I thought the driver would pick us up near our arrival exit instead we had to walk the full length of the terminal and then we had trouble locating him.
Driver was on time, put all our bags in the back, was very polite and efficient. He knew exactly where he was going and had no problems in the traffic.
These people were great. Late luggage delivery from flight, pickup instructions were essential but I didn’t receive them by text right away. Took 30 min longer than needed but they waited! So it all worked out fine.
Fantastic correspondence from start to finish. Picked up quickly and efficiently. Thank you very much.
Transfer was cancelled was I was on route on a plane. Luckily aircraft had wifi or I would not have known until I landed and no one was there to collect me….
We’re sorry for the confusion, however the service was not cancelled. As communicated prior to your arrival, the shared shuttle did not reach the minimum number of passengers required to operate. To ensure your transfer went ahead without disruption, we upgraded your booking to a private transfer. Clear instructions were also sent advising you not to proceed to the shuttle bus stop, as your driver would meet you directly at the baggage carousel. We understand travel can be stressful, but we did take the necessary steps to ensure your transfer was completed smoothly and as a complimentary upgrade.
All went very smoothly no problems at all very easy would use this service again! Not a lot more to say!
