Transfert de l'aéroport de Hanoï (Voyage privé de l'aéroport de Hanoï aux hôtels)
Description
Notre véhicule est le meilleur choix pour votre voyage avec chauffeur parlant anglais de base. Cela rend votre voyage plus court et plus confortable. Vous vous sentez simplement détendu sur votre véhicule, laissez vos soucis derrière vous pour contempler les paysages au bord de la route pendant le transport. En réservant avec nous, vous aurez : 1. La flotte de véhicules est de dernière génération. 2. Véhicules climatisés et non-fumeurs 3. Pas de frais cachés 4. Chauffeurs professionnels 5. Offres de prix les moins chères 6. Pas de frais supplémentaires pour le temps d'attente en cas de vol retardé. 7. Support d'équipe professionnel et responsable 24/24
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Ce transfert privé nécessite votre NUMÉRO DE VOL et la loction de dépôt spécifique comme le nom de l'hôtel, le nom de la rue, le numéro de la maison... afin que le chauffeur puisse savoir où vous emmener. Pour l'arrivée intérieure, notre chauffeur vous attendra dans le hall d'arrivée avec votre nom. Pour l'arrivée internationale, veuillez sortir du hall d'arrivée pour rencontrer notre chauffeur au pilier 10 à l'extérieur. Pour éviter toute arnaque au taxi, veuillez ne pas suivre d'étrangers s'ils n'ont pas votre nom. En cas de problème urgent ou plus de détails, veuillez nous contacter via WhatsApp +84-982-804-399
Avis des voyageurs
Informations importantes
- Transports en commun disponibles à proximité
- Les enfants en bas âge doivent être assis sur les genoux d'un adulte
- Convient à toutes les conditions physiques
- Le numéro de VOL (et non le code de réservation) est très important. Nous avons besoin de votre numéro de vol pour que notre chauffeur sache que vous atterrirez au terminal national ou international
- Le nom de l'hôtel ou les détails de la destination (nom de la rue, numéro de la maison...) est également important . Vous devez donner dans la réservation des notes spéciales si vous ne trouvez pas votre liste d'hôtels dans la recherche d'application.
- Notre véhicule vous déposera aux listes d'hôtels données. Nous vous déposerons également dans le vieux quartier de Hanoi et dans d'autres zones de la ville (vous devez mentionner votre nom d'hôtel dans la réservation).
Avis(264)
We booked a private sedan transfer from Noi Bai International Airport to our hotel, and the experience was very smooth. Mr. Tho was punctual and waiting for us on arrival, which made everything easy after a long flight. He was friendly, helpful, and handled everything professionally. The car was clean and comfortable, and the drive into Hanoi was relaxed and efficient. Communication was clear throughout, which gave us extra peace of mind. Overall, a reliable and hassle-free transfer service—definitely a great option when arriving in Hanoi.
It was very easy to schedule this transportation, communicate with the driver and locate him after picking up our luggage at baggage claim. When our flight was delayed by 3 hours due to a mechanical issue, the driver was still there and ready to drive us when we arrived.
No prior communication on pick up and no driver to meet at the airport. No support when calling or messaging until after I had arranged alternative transportation.
Dear, we are sorry for the pickup failure. The instruction was clearly written that the meeting point was at the pillar 10 outsie of the arrival lobby. However, you did not go there. Our driver was waiting there almost 1.5 hours but could not see you. Untill we saw your missed call. Once we called back via WhatsApp, you said you were in a taxi. You should give your contact in the booking so that we could reach you for pick up. You booked a service but left no contact. We sent a message via the app but no response from you. Good luck to you!
I booked a pick up for 5 people could only take 4 no help from company to send another vehicle to airport my daughter and her boyfriend had to get a grab which was another expense I also had a return transfer booked with them which I cancelled because of poor service and incorrect information
Dear, We are sorry to hear this. Howver, you should be honest with the posts. Your group has 5 adults and 1 child of 5 years old, plus 5 cabin suitcases and 5 bags. You should book a van but you chose a SUV option to save money. Once you met the driver and the car, the driver could not load all into the car. We suggested a solution that we would arrange an extra car with extra costs but you were very impolite giving bad words to us. You kept saying that you must have an extra car without extra payment and you keep threatening us that you would post a negative review if our team would not offer extra free car. Obviously it was your mistake, not our mistake so we would rather accept a wrong revenge from you rather than obey your unfair requests. This is not a right way to make money. We think that your negative post will not mislead others. The return ride was denied by our team. We hope that you stop doing this way to other operators. It is not very nice anfd totally wrong. You will get the outcomes in the future.
They never showed up to pick us up! She had to get another cab and pay again. This is not what we expect from Viator!
Dear customer, We are sorry to hear this. However, the story was not true. You booked an airport pickup but you canceled our service last minute. You also asked for a full refund but we said it was impossible under our cancellation policy. You should have accepted that instead of making your own story, It is really dishonest and unfair. Thank you.
We arrived at Hanoi airport on time. However, due to multiple flight arrivals it took us 1 1/2 hours to clear immigration and then collect our bags, once out of the airport our driver was a no show and we had to arrange a taxi to our hotel.
Dear, we hope that you should be honest with your story. Yes you were disapointed just because you made it disappointing. You booked a flight but just gave your name and landing time (no contact number, no hotel name for the drop-off, no flight number so we cannot know where to wait for you, domestic or international arrival). We sent our messages via the app asking for flight number but no response. The worst thing was that you just called us 2 hour after the flight landed to ask where the driver was. In stead of blaming, you should learn how to be more responsible and how to manage the work. Good luck!
Very good experience. The driver was very professional and car was very clean. The ride was good and we arrived on time without any issues. The driver helped load and unload the luggage and was very helpful.
Great easy pickup. Nice car. Good driver. Will definitely rebook in the future. We had 6 adults, 4 big bags, 2 golf bags, 4 cabin bags. All fit nicely
Prepaid for a noon pickup, but no car by 12:30. Couldn’t contact local company via WhatsApp, but a local woman assisted and got through to them. Had no record of reservation! They did send a driver who had some difficulty locating our hotel. The ride was rather harrowing but we arrived without incident. Not a satisfactory shuttle experience in general.
Dear, It is a pity that you were not happy with the service. However, you should ask yourselves why it happened instead of giving such a dishonest feedbacks. You booked an airport pickup at 12PM but gave no information except your name (no flight number, no hotel name for drop off, no contact number...). Our team sent you messages several times via the app asking for the information but no replies from you. In Noi Bai airport, there are 2 terminals (domestic and international arrivals). Our driver did not know where to wait for you and he chose to wait at the interantional arrival. You had our WhatsApp contact but you did not send any message. Luckily, you gave our contact to a local woman at the airport and she helped call us. She gave us your contact and we easily found you on WhatsApp then sent you WhatsApp messages. And then and our driver met you 3 minutes after that. We hope you should learn how to book the service online properly. Thank you!
Some confusion with meeting as the driver had the wrong name - but he contacted us on whatsapp and we were able to find each other. (airport has wifi). The rest of the trip was smooth and we would book again.
