Transfert départ privé : Hôtels à l'aéroport de Lisbonne ou croisière
Description
Voyagez facilement de votre hôtel à Lisbonne, Cascais, ou Estoril à l'aéroport international de Lisbonne ou au port de croisière. Avec un transfert pré-organisé, vous pouvez vous détendre en sachant que votre course est déjà réservée et confirmée, pas besoin de vous soucier de la disponibilité ou de négocier avec les chauffeurs de taxi. Disponible 24h/24 et 7j/7, ce service fiable garantit que votre chauffeur arrive à l'heure, prêt à vous aider avec vos bagages et à emprunter l'itinéraire le plus efficace, afin que vous atteigniez votre point de départ confortablement et avec du temps à perdre.
Options de l'excursion
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Sièges enfants avec besoins spéciaux disponibles
- Transports en commun disponibles à proximité
- Convient à toutes les conditions physiques
- La durée des transferts est approximative, la durée exacte dépendra de l'heure du jour et des conditions de circulation
- Chaque voyageur a droit à une valise et à un bagage à main au maximum. Les bagages surdimensionnés ou excessifs (par exemple, les planches de surf, les clubs de golf ou les vélos) peuvent être soumis à certaines restrictions. Veuillez vous renseigner auprès de l'opérateur avant le voyage pour confirmer si votre excès de bagage est acceptable
- Le prix est par personne, basé sur 3 adultes par voiture / véhicule
- Veuillez fournir les informations suivantes : les détails de votre vol (numéro de vol, nom de la compagnie aérienne, date et heure de départ/arrivée) et le nom et l'adresse de l'hôtel.
Avis(190)
Went very well. There was a public transportation strike that day. Still got us to the port is plenty of time.
We are very proud of our service and we truly appreciate your kind comments.
Exactly what we expected. Perfect from start to finish. We were greeted, taken to our vehicle and safely transported to our hotel.
We are very proud of our service and we truly appreciate your kind comments.
Good option to plan ahead for service to the Lisbon airport. Easy to communicate with the local operator. One time for pick up. Driver was not the most friendly person but more important was getting us there on time.
Thank you for sharing your experience! Your feedback is very important to us, and we will make sure to address this to improve the overall experience we provide. We truly appreciate your comments and hope to welcome you again in the future.
We booked this reservation months ago and on the morning of requested service I asked what time is our car arriving? The response was we have no driver available and we have cancelled your trip, find your own way to the port. Absolutely horrible service.
Dear Wayne, Thank you for sharing your experience with us. We’re truly sorry to hear about the inconvenience you faced during your transfer. Unfortunately, we are unable to link your review to a specific booking, which makes it difficult to investigate the claim in detail. Please note that all claims are thoroughly investigated with our suppliers, including GPS verification of the driver’s presence at the meeting point. If you have submitted a claim and have not received a response, kindly contact us again so we can assist you further. We appreciate your feedback and will continue working to improve our service.
Excellent service!!!! Would highly recommend- was on time, vehicle was spotless. Highly recommend this service.
It was a timely pickup and a very friendly driver that made the drive to the airport very enjoyable. Felt very safe.
Contacted provider several times (phone x2, in the Viator app x2 and WhatsApp x1 the day before and on the day itself) to see what time we were being picked up from the hotel to return back to the airport. Phone calls not answered and we received no acknowledgement or reply. Very disappointed at the no-show and fact we had to make alternative arrangements.
Dear Richard, Thank you for your feedback, and we’re truly sorry for the inconvenience you experienced. Due to occasional notification issues between Viator and our system, our transfer team may not always receive client messages as expected. We understand how frustrating this must have been and sincerely apologize for the lack of response. Please note that pick-up times are also sent to the hotel reception one day prior to departure. To help us investigate further, we would appreciate it if you could let us know which number you called, so we can check our call records. We value your feedback and are working closely with our partners to prevent this from happening again. Warm regards, Customer Care Team
MTS Globe customer service people are nefarious, supportive and hang up your calls. When we arrived at the airport if there was a person waiting for us with a sign, the problem was the return transfer, no one answered our calls even though we were confirmed the transfer, we communicated to know what time because the voucher says that 24 hours before you have to confirm the time, but we had not received signals from you. In the end we had to take a taxi because no one was responsible for this fault.
Dear Brenda, We are truly sorry to hear about the inconvenience you experienced with your return transfer and the difficulty in reaching our customer service team. This is certainly not the level of service we aim to provide, and we appreciate you bringing this to our attention. Please note that pick-up times for return transfers are sent to the hotel reception the day prior to departure. We regret if this information was not properly communicated to you during your stay. To help us investigate this matter further and ensure it does not happen again, could you kindly share the phone number you called when trying to reach us? This will allow us to look into the issue in more detail and take appropriate action. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future. Best regards, Customer Care Team
Perfect in every way!! On time, very accommodating!! Nothing negative to report! I will absolutely not think twice about using this service again!!!!!
Tried to contact provider twice to confirm pickup point and time. Since we had an early flight the next morning I wanted to make sure that we had everything ready to go. I was never contacted by the provider on either attempt. I reached out to Viator and was greeted by a young lady who was clearly engaged with a coworker on something funny because she kept having to mute herself as she kept laughing. Once she was able to speak to me she indicated that she would reach out to the provider and then transfer me over to co firm booking. After a few minutes on hold I was transferred to voice mail that repeated the same phrase in Portuguese twice and hung up. I ended up having to book an Uber ride for my airport transportation at the last minute just to make sure that we did not miss our flight.
Dear Jesus, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience and frustration you encountered while trying to confirm your pickup details. This is certainly not the level of service we aim to provide. We understand how important timely and clear communication is—especially when travel plans are involved—and we’re truly sorry that your attempts to reach us went unanswered. Additionally, your experience with Viator’s support was clearly not up to standard, and we regret that it added to your stress during an already time-sensitive situation. Your feedback has been noted and taken seriously. We’re committed to improving our communication and service to ensure a smoother experience for all future travelers. Thank you again for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future. Kind regards, Customer Care Team
