Transfert aéroport de l'hôtel Grand Bahia Principe


Description
Notre modèle de gestion des serviteurs nous permet de fournir un niveau de service que chaque client peut apprécier. Nous nous efforçons d'augmenter les sourires par gallon et acceptons humblement les commentaires et les critiques constructives pour améliorer notre service.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Nous pouvons venir vous chercher aux quais des bateaux de croisière, aux aéroports ainsi qu'à vos hôtels, que vous voyagiez vers ou depuis l'île de la Jamaïque. Faites-nous savoir votre heure de départ au moins 6 heures à l'avance et nous vous conseillerons sur le meilleur moment pour partir.
Avis des voyageurs
Informations importantes
- Sièges enfants avec besoins spéciaux disponibles
- Transports en commun disponibles à proximité
- Convient à toutes les conditions physiques
Avis(6)
On October 25, I visited the Grand Bahia Principe complex in Punta Cana and joined the club called Privilege Club, paying a large sum of money for the benefits it offered. I made a reservation through the club for June 24, 2026, for myself and my children in March, and they sent me an email asking me to indicate my preferences and those of my children regarding the room and restaurants, and that they would confirm by email. To my disappointment, when I arrived yesterday, 2 of the 3 rooms were not what had been requested, and my son's third room was not ready; check-in is at 3 PM, and they delivered it at 6 PM. To make matters worse, they did not provide us with the cards that activate the room, which turn on the air conditioning and lights, forcing us to go to the club 3 times. The person who assisted us at the club was quite rude, as he ignored the points raised. Finally, around 6:30 PM, the issues that had been present since 3 PM when we arrived were resolved. It is very unfortunate to invest a sum of money to hire a service that is supposed to be excellent and has turned out to be a fiasco. It is not worth the investment.
Your review go to the wrong company
Hotel so the rooms superior junior suite need serious renovation , safety box broken air conditioning that works half with a hellish noise hair dryer broken, smell of moisture. Very unsympathetic staff at the service of guests have had to pay $195 US to get a renovated room no compensation for having to wait for a functional room for 2 days. Forget the good red wine in this hotel it is execrable, obviously it is to sell us better bottles $$$$ This is the last time I go into a Bahia principle , following this stay all Bahia are banned .
Driver was great and safe, got us to the airport in time and even let me stop to get some chicken patties!
Thank you JeJuana, it was our pleasure serving you
Beautiful place not the best service overall. The bar team was good especially the pool bar. Had to be waiting on food cant get room service here cant take food to your room ect. Everything was not listed in the bookings so my expectations werent met thankfully Get on board tours made the experience a lot more enjoyable as i was celebrating my honeymoon. He was so reliable and courteous his # is 8763968472
This review come to the wrong email address, I offer Transportation service only not Hotel service
Transfer guide was great met us after getting our bags and walked us to car It was a private car to our hotel and driver was amazing in sharing the history of the island and even stopping to get local food
Thank you Casandra, it was our pleasure serving you



