transfert aéroport d'istanbul
Description
Fabulous Travel est une agence de voyage officielle et notre transfert depuis l'aéroport privé s'effectue avec le nouveau modèle de véhicule vip. À l'aéroport, vous pouvez choisir vos options avec nos véhicules vip et nous proposons votre hôtel de manière sûre et confortable. Vous pouvez bénéficier du service Internet gratuit dans nos véhicules pendant le voyage et profiter de votre voyage. Ne vous inquiétez pas des arrivées anticipées ou tardives, ce service est disponible 24h / 24 et 7j / 7. À votre arrivée, présentez ce bon à votre chauffeur et vous êtes prêt! Notre prix est le prix total pour 1 à 7 personnes. nous transférons dans la région de sultanahmet, la région de fatih, la région d’Aksaray, la région de Yenikapi, la région d’Eminonu, la région de Sirkeci, la région de Laleli, la région de Beyazit, la région de Topkapi tous les hôtels
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Avec ce transfert privé votre chauffeur vous attendra à l'aéroport juste pour vous. Ensuite, vous ferez un tour tranquille directement à votre hôtel d'Istanbul en évitant tout tracas. Disponible à partir de l'un ou l'autre aéroport istanbul. Détails de la réunion à l'aéroport d'Istanbul ; Après avoir récupéré vos bagages, veuillez sortir de la porte 13, notre équipe d'accueil vous y attendra Votre nom sera sur le tableau de bienvenue. Si vous ne voyez pas votre nom, veuillez joindre le tableau SR 25 ou appeler le numéro de l'opération.
Avis des voyageurs
Informations importantes
- Transports en commun disponibles à proximité
- Convient à toutes les conditions physiques
Avis(43)
The drivers showed up right on time, actually a bit early, which was awesome. They messaged me when they were on the way, which I really appreciated. One of the vans was super nice, with brown leather seats and little stars on the roof. Really cool touch. The other vehicles were also clean and in great shape. All the drivers were friendly and polite. There was a bit of a language barrier, but Google Translate made it easy to figure things out. Overall, I’m really happy with the service and will definitely book with them again next time I’m in Istanbul.
They were on times and waiting for me outside when I arrived. They had videos where to looked for them when arriving which was very helpful as new comers to Istanbul for the first times.
Great experience with a knowledgeable and kind driver who got me safely to my hotel. I would highly recommend this transfer
The driver dropped us off an 8 minute walk from the hotel without warning due to traffic but pointed us in the wrong direction which was not helpful given we had large suitcases to navigate through traffic filled streets.
Dear guest, we would like to express our sincere regret for the bad experience you had and apologize for this situation. However, Istanbul is a historical city with narrow streets and unfortunately the hotel you were staying in was located on a street closed to vehicles. For this reason, no vehicles were allowed to enter, so our driver dropped you off at the closest point to your hotel and tried to help you reach the hotel. However, we would be happy to host you at a discounted rate next time to compensate for this situation. With our sincerest wishes
the driver was ok to wait for me when I was a bit late although when I was out of airport he did not want to pick me because he said I was a bit late and wanted to charge me again the same amount to pick me and drive me to the hotel. Very bad service and treatment. finally had to pay again to a taxi driver to take me to the hotel.
Dear guest, we are sorry for this situation you have experienced, but as the welcome procedure is clearly stated in viator, we are waiting for you at the specified meeting point for up to 2 hours after the plane landing time. But we couldn't reach you for 2 hours and you didn't come to the designated meeting point and your reservation went into no show status. If you had contacted us or come to the meeting point, we could have provided your transfer without any fee, but you went by taxi without informing us. We hope we can host you next time
Booked transfer on the day or arrival with no problems. All as described, just need to remember to get out through exit 14, where guys were already waiting for us, even though the fight was delayed. Good staff!
Driver was great but did not speak English at all. Long wait at the airport…. Not sure how the bookings are handled. Felt like my booking was sold to a private company or person…. Not a company car/ van.
Your reservation came directly to our company via viator and it was made with our vehicle and our driver who works for us. Your transfer was made exclusively for you. After meeting with our welcome team regarding the waiting issue, the time you get on your vehicle is 5 minutes in total and it is quite normal since Istanbul airport is very big.
When we arrived at airport exit, we were expecting to see a driver holding up a sign with our name, per the initial instructions we received. That did not happen. We texted the company and we were asked to walk to end of terminal to specific exit with all our bags and wait outside in the HEAT (it was about 38° or 40°) for about 20-25 minutes. We almost jumped in a taxi that was nearby because we had to wait so long. Then they escorted us to a different spot in the airport garage and waited another 10 minutes for our van. Once the van arrived, it was such a relief. The ride to our hotel was nice and relaxing after a long travel day, it was nice to finally sit in air conditioning.
We waited where they told us , and although there was guys sitting in vans none of them came out to see if we were their customers, they said they waited an hour ! So did we! And we took a taxi instead, it was cheaper, now they won’t refund, they are scammers do not use
dear guest It has been determined that we do not comply with the welcome protocol specified in the statement. This is entirely your fault. We state in our product description in viator that we have a welcoming team at the airport and that the guest should go to the board that says sr25 at the entrance 14. exit gate. and just tell our staff your name there. Then our welcoming staff will call the car from the parking lot to pick up the guest and the guest will get in the car. The welcome team and vehicle were ready at the flight landing time specified in the reservation details, but the guest number specified in the system could not be reached and did not come to the meeting point. Despite repeated calls, we could not reach the guest. also did not communicate with us through viator. If requested, we can provide our guest call records and GPS records of our vehicle as evidence.
Complicate to find them on our arrival I sent a lot of messages no reply is not indicate what exit will have to find them faulty that we ask a taxi to our managers or they have the drivers book by internet is once returned on site no sign with the name nothing we asked several people for them to find us the company concerned!!!
