Transfert aéroport aller-retour Guatemala Antigua Guatemala
Description
Lorsque vous arrivez à l'aéroport international La Aurora (GUA), ce transfert partagé sans stress vous conduira directement à votre hôtel à Antigua. Votre transfert sera confirmé instantanément, et vous recevrez un bon de voyage à présenter au chauffeur. Le prix est par personne, basé sur un minimum de 2 adultes par voiture / véhicule.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Pour l'arrivée: Ce service est disponible uniquement selon l'horaire suivant: 7h30, 9h30, 11h00, 13h30, 14h30, 16h30, 19h00. (Durée du transfert environ 1,5 heure en fonction du trafic) Pour le départ: Ce service est disponible uniquement de 4h00 à 19h00. Heure de ramassage disponible. 4h00, 7h00, 9h00, 12h30, 15h00, 19h00 (Durée du transfert: environ une heure et demie en fonction de la circulation; veuillez vous tenir prêt dans le hall de votre hôtel 10 à 15 minutes avant le départ)
Avis des voyageurs
Informations importantes
- Les enfants en bas âge doivent être assis sur les genoux d'un adulte
- Convient à toutes les conditions physiques
- La durée des transferts est approximative, la durée exacte dépendra de l'heure du jour et des conditions de circulation
- Chaque voyageur a droit à une valise et à un bagage à main au maximum. Certaines restrictions s'appliquent aux bagages surdimensionnés ou excessifs (par exemple, les planches de surf, les clubs de golf ou les vélos). Veuillez vous renseigner auprès de l'opérateur avant le voyage afin de confirmer si l'excès de bagage est acceptable
- Les nombres minimum s'appliquent. Il est possible d'annuler après confirmation s'il n'y a pas assez de passagers pour répondre aux exigences. Dans ce cas, un remboursement alternatif ou intégral vous sera proposé.
Avis(5)
Very bad service tried reaching out to them to let them know that there was a mistake in my booking and nobody responded. Had to take a local taxi to get to my hotel. Very frustrating. We need to do better in customer service.
Dear We're truly sorry to hear about your experience and the frustration it caused. This is not the level of service we aim to provide, and we completely understand how important it is to have reliable support—especially when travel plans are affected. Thank you for your feedback—we’re taking it seriously and working to improve our response times and communication.
Everything was great about the experience except for the fact the you said we were confirmed for a 3:00 am pick up and when I contacted the company directly, we were not and had to pay extra. They were awesome to deal with directly and I wish I had booked through them directly because as a third party, you are not great at what you do.
<p>I would not recommend you pre-book transportation. There were plenty of shared vans available at the airport.<br/> Here's my experience: I arrived as scheduled and went immediately through customs, immigration and then exited. I did not see ANYONE waiting for me. As I did not have my phone, I had to borrow a phone and pay a taxi driver to call the number. Someone then showed up a few minutes later. He told me because I was just one person I could pay him more money to leave now or I would have to wait up to an hour until the van filled. I chose to wait it ended up being less than an hour but still frustrating.<br/> On the pick-up going back to the airport, the driver was very late. He called my hotel to tell me that because there was heavy trafficI was staying in the center of the city I needed to walk a few blocks, on cobblestone sidewalk, to meet the van. With my luggage, I refused. He eventually came and carried my luggage to the van, about 4 blocks away. Everything else with drop-off went okay.</p>
<p>The pickup at the airport was flawless. We exited customs, and someone was already waiting there holding my name. We were escorted to the van quickly, and we got a mini-tour of Guatemala City on the way to Antigua. They even gave us a lot of maps of the local area and the country to take with us!</p> <p>The ride back was shared with another group of people, and the drivers weren't as friendly and outgoing as our first drivers. Despite heavy morning traffic in Guatemala City, they got us to the airport well ahead of time for our flight.</p>
<p>Perfectly organized for dropping and picking up from the tour operator. They even accommodated for my flight delay.Easy co-ordination via email.</p>
