Transfert SANTOS/Port de Santos depuis/vers GRU, CGH et Sao Paulo City
Description
Si vous arrivez au port de Santos et que vous vous rendez dans l'un des aéroports de São Paulo (aéroport et hôtel GRU & CGH), nous pouvons assurer votre transport en véhicule privé avec un maximum de confort, de praticité et de sécurité. Lorsque vous réservez, ajoutez la date, l'heure et le nom de votre croisière. Si vous arrivez à l'aéroport, ajoutez les détails du vol ou l'hôtel où vous séjournez. Avant votre voyage et le jour de votre arrivée, notre équipe sera en contact via whatsapp ou sms, pour vérifier toutes les informations et vous guider jusqu'à ce que vous trouviez votre chauffeur. Du service individuel au transport de groupe, Mundi fournit un service de transport client pratique dans tout le Brésil 24 heures sur 24, 7 jours sur 7.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Port de Santos / SANTOS City Votre chauffeur attendra votre contact en DEHORS du port. Une fois que vous récupérez vos bagages, veuillez appeler/whatsapp le chauffeur pour le rencontrer à l'extérieur. Le personnel du port (portant des vestes vertes) peut vous aider à localiser ou appeler votre chauffeur. Veuillez marcher jusqu'à la porte principale P3 et attendre près du trottoir à l'extérieur, où le chauffeur viendra vous chercher. Vous DEVEZ avoir une connexion téléphonique en tout temps. Toutes les communications se font via WHATSAPP uniquement.
Avis des voyageurs
Informations importantes
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Animaux d'assistance acceptés
- Convient à toutes les conditions physiques
- Des sièges bébé peuvent être loués pour 10 USD. Les vans ne sont pas nécessaires mais vous pouvez en louer un.
Avis(18)
Well organised professional service, the communication was great. Vehicle modern and clean and on time.
Dear Cindy, Thank you for your feedback! We are glad that you had a good experience with our service. Hopefully you had a good time in Brazil, see you again.
Very good experience, very attentive driver, are in excellent condition. It has chilled water available for passengers.
Muito obrigado pelo seu comentário, agradecemos suas palavras. Tentamos sempre oferecer o melhor serviço aos nossos clientes.
The port was a nightmare. Two cruise ships unloading and loading, plus whatever else goes on at that location. I use a mobility scooter and by the grace of God it broke just before I left the ship. Crew was awesome improvising my transfer to shuttle. When arrived at port had to get a second wheel chair and a young woman with some government agency brought it and said she could assist as she spoke English pretty well and I speak no Portuguese. She made contact with my driver who speaks no English. It took her and him talking on the phone about an hour to get my ride to where a pickup was possible. Were it not for her I don't know what would happen. The driver was so patient and worked so hard to make sure that he was doing the best job of finding us. Without these two "angels" my wife and I might still be at the port in Santos and not at home safe and sound in Virginia. Obviously Viator makes sure that the folk with who they contract of reputable and are willing to go above and beyond. If my experience is any example and if Viator makes sure that all contractors they use are as responsible as ours I recommend you use them. That port is "hell on earth" and one needs one's angel to help them navigate it.
Dear Robert, Thank you for your kind words and feedback! Indeed, the Port was a nightmare, 3 big ships arrived at the same time. Thousands of people arriving together, that was a very difficult day for us. Our team did the best we could to serve all our passengers. I´m happy that you had a good experience with our service at the end of the day.
We were traveling as a party of 6. The van was able to accommodate all of us comfortably and all our luggage. Our driver Francielton was prompt and very courteous.
Dear Sherry, Thank you for your feedback! We are glad that you had a good experience with our service. Hopefully you had a good time in Brazil, see you again.
This was the best private driver experience we had on our visit to South America! Our driver Rogerio contacted us in advance, was ready for us on time, and was very professional. The car was in beautiful shape, clean and comfortable. Outstanding experience!
Dear Nane, Thank you for your feedback, we are glad that you had a great experience with our service. We look forward to your next visit, it will be a pleasure to serve you again.
Communication was good with the driver the day before and morning of via WhatsApp. However she was 30 min past the pick up time I booked. I know the power is very busy but assume a driver would know to take this into account. The drive to São Paulo was fine. We were just waiting in the sun for the pick up. There were lots of companies offering transfers for a cheaper price. Can’t say if the service would have been better. We paid a premium price for a late start and an average car.
Dear Joanne, Thank you for your feedback, we know waiting can be frustrating but you saw how busy the Port was. 3 big cruises on the same day, 30 to 45 minutes queue to enter the Port. Apologies for the delay but no one could do any different regarding the pickup time. The queue line is the same for everyone.
I reserved a van and was scheduled for a transfer to the cruise ship. The driver messaged and said he was on his way and never showed to pick us up. We had to separate into to taxis to get to the port. We were very disappointed.
Dear Myles, Thank you for your feedback, but you saw how busy the Port was. 3 big cruises on the same day, 30 to 45 minutes queue to enter the Port. The Van was a bit late, so we sent 2 cars for you. This was not a Driver No Show, we did our service, 2 Minivans to accommodate the group.
This was the worse experience I have ever had with any company! I am going to spread the word to never deal with your company ever! I am requesting some type of compensation for the inconvenience that I had to go through, I didn’t receive the service that was promised to me by contract! Charlotte Manning
Charlotte, We did our service, we know waiting can be frustrating but you saw how busy the Port was. 3 big cruises on the same day, 30 to 45 minutes queue to enter the Port. What were you promised? You book a simple transfer and you got it. We took you to the Port and job done!
Our Viator driver provided an excellent experience. He greeted us right as we exited baggage claim, which made our arrival smooth and stress-free. We had a two-hour drive, and he was a very safe, careful driver the entire time. We felt completely comfortable and at ease on the journey. Friendly, professional, and reliable—highly recommended!
Dear Jeanne, Thank you for your feedback and kind words We are glad that you had a great experience with our service. Hopefully you had a good time in Brazil.
Very reliable transfer. Communication worked great via WhatsApp, so you found the driver immediately. Clear recommendation!
Dear Kay, Thank you for your feedback, we are glad that you had a great experience with our service. Good communication is the key to a smooth service.
