We could not find our meeting point to get our voucher for our tickets. It didn’t help that it was raining….we ended up buying some more tickets at the ticket counter ( basically no wait). We enjoyed seeing the palace but I will not buy tickets again where I have to meet at another spot to get voucher. Live and learn!
Thank you for sharing your feedback. We are sorry to hear that you had difficulty locating the meeting point, especially due to the rainy weather. The meeting point details are clearly provided in the voucher and confirmation message sent before the visit, and our team is always available to assist guests who contact us on the day of the tour. For Fast Track and voucher-based tickets, meeting at the designated point is a standard operational requirement, which allows us to validate tickets and provide support before entry. Unfortunately, if the meeting point is missed, tickets cannot be activated. We are pleased to hear that you still enjoyed visiting Topkapi Palace and appreciate your understanding. Your feedback is valuable and helps future travelers make informed decisions.
