Tel Aviv à l'aéroport de Tel Aviv (TLV) - Transfert privé au départ
Description
Transferts aéroport d'Israël fiables, service porte à porte, voitures, fourgonnettes privées, minibus. Nous sommes basés en Israël.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Micros La réservation doit être programmée 3,5 heures avant l'heure de départ du vol. Veuillez être prêt à l'entrée de l'hôtel ou à l'adresse au moment de votre réservation. Votre chauffeur attendra au maximum 20 minutes. Si vous ne trouvez pas votre chauffeur, vous devez appeler notre ligne d'assistance 24h / 24 pour obtenir de l'aide.
Avis des voyageurs
Informations importantes
- Les enfants en bas âge doivent être assis sur les genoux d'un adulte
- Sièges enfants avec besoins spéciaux disponibles
- Transports en commun disponibles à proximité
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Convient à toutes les conditions physiques
Avis(5)
Great communication before trip, on-time arrival, called and text before, courteous and clean vehicle
Hello Jennifer_L, Thank you for your kind review! We truly appreciate your support and are always happy to serve you. Best regards, TLV Transfers Team
Not sure what happened this time as I’ve used this service three times before without issue. Pickup time came and went and no pickup. After some back and forth with them, the driver was somewhere (the address they had and verified was correct), but they were not at the correct address. To make matters worse, the phone number they tried to what’s app call was not the number I entered when booking. Unfortunately for me, it was raining and taxi’s were non existent. Fortunately for me, I was able to get a neighbor to give me a ride to the airport and my flight was an hour late.
Dear Randy_F, Thank you for your feedback. We have reviewed this booking carefully, and what is described in the review does not match our operational records: 1. Our driver arrived at the pickup address shown on the reservation at the scheduled date and time and waited at the location for approximately 30 minutes. We have GPS logs for the vehicle that confirm this, and we shared these records with you. 2. We attempted to contact you using the same and only phone number that appears on the booking confirmation. That number is still visible on the reservation today, and it is the number the driver and our office used for calls and messages. We also shared screenshots of the call logs with you. 3. We also sent messages through the TripAdvisor/Viator message system while actively looking for you. 4. Our service includes a 24/7 emergency line for immediate assistance. Unfortunately, we did not receive any call, which is usually the fastest way to locate the driver in real time and resolve a pickup issue within minutes. We take every missed pickup claim seriously, and we are happy to review this again with you and provide the relevant logs. Please contact us directly with your booking reference so we can assist and close this properly. Thank you.
Issac was a great driver. We were traveling from Tel Aviv to Eilat. I asked to stop and get a Coke Zero and he immediately took care of it for me. He was kind and answered our questions on different towns and mountain ranges. He was considerate on music and recognized when we wanted to take a few pics of the Negev Desert range and stopped to make sure we got a good picture. He was a complete professional in every since!
Susan R, Thank you for your kind review. We are happy to serve! Best Regards
We used Viator to book an airport transfer in Tel Aviv. The agent I spoke with was professional and very helpful. The car was waiting for us at the scheduled time and was immaculate. The driver was excellent. He helped us with our luggage and got us to the airport quickly.
