Port de Southampton à Londres Via Stonehenge | Transfert privé
Description
Il s'agit d'un service de transfert privé du centre de Londres au port de croisière de Southampton, avec un arrêt dédié à Stonehenge en cours de route, fait juste pour vous et votre groupe. Notre service vous permet d'éviter les gares routières bondées et le stress des transports en commun. Vous pouvez voyager confortablement sans vous soucier de naviguer dans la ville ou de gérer vos bagages, tout en faisant une visite mémorable à l'un des plus grands sites historiques du monde sur le chemin de votre croisière. Votre chauffeur vous accueille dans le hall de l'hôtel ou devant l'entrée principale de votre résidence à l'heure prévue de prise en charge, vous aide avec vos bagages et vous emmène directement à Stonehenge avant de poursuivre vers Southampton. Votre chauffeur vous déposera directement au terminal de croisière ou à votre hôtel à Southampton. C'est le moyen idéal pour commencer vos vacances en croisière, avec une visite de Stonehenge en cours de route.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Détails du pilote & Communication Le nom de votre chauffeur, votre numéro de téléphone et les détails de votre véhicule seront envoyés dans les 12 heures suivant votre prise en charge prévue, par e-mail, message texte ou WhatsApp. Veuillez nous contacter si vous n'avez pas reçu ces détails. Pour une expérience optimale, nous vous recommandons fortement de fournir un numéro de téléphone mobile disponible sur WhatsApp ou iMessage, car beaucoup de nos clients ont trouvé que ces canaux étaient le moyen le plus fiable de rester à jour. Le chauffeur restera en contact et confirmera son heure d'arrivée exacte. Si vous utilisez WhatsApp ou iMessage, vous recevrez des mises à jour en direct. Veuillez vous assurer que votre téléphone est allumé pour permettre une coordination fluide. Si vous rencontrez des problèmes, vous pouvez toujours joindre le bureau ou le chauffeur aux coordonnées fournies. Points de rencontre – Centre de Londres Veuillez patienter dans le hall de l'hôtel ou devant l'entrée principale de votre résidence à l'heure prévue de prise en charge. Si vous ne trouvez pas votre chauffeur, veuillez rester au point de rendez-vous et appeler le numéro fourni. Politique sur les temps d’attente – Centre de Londres Nous incluons 15 minutes de temps d'attente gratuit à partir de votre prise en charge prévue. Si les passagers ne se présentent pas dans les 15 minutes, l'attente prolongée sera facturée à partir de 12,50 £ par tranche de 15 minutes, selon la catégorie de véhicule. Le paiement peut être effectué directement au chauffeur en espèces ou via un lien de paiement sécurisé. Pour éviter les retards et les frais supplémentaires, nous demandons aux passagers d'être prêts pour le retrait à l'heure confirmée. No-Show : Si après 30 minutes à partir de l'heure prévue de prise en charge, le passager est injoignable ou ne se présente pas au point de rendez-vous, la réservation sera classée comme non-présentation, et un remboursement ne sera pas possible. Assistance bagages Votre chauffeur vous attendra au point désigné, vous aidera avec vos bagages et vous escortera jusqu'au véhicule. Une assistance est fournie pour le chargement et le déchargement afin d'assurer une expérience confortable.
Avis des voyageurs
Informations importantes
- Transports en commun disponibles à proximité
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Convient à toutes les conditions physiques
Avis(22)
The company should be ashamed of themselves. The driver was nice but the company refused to answer calls after multiple attempts. If you want to be stranded and left to come up with a solution only for them to try to extort money from you afterwards then book with these scam artists.
We are sorry to see this review, but we believe it is important to clarify what happened for the benefit of future customers. The booking was made for an MPV for 4 passengers, with a clearly stated maximum luggage capacity of 4 large/medium suitcases and 4 carry-on bags. On the day of travel, the passengers arrived with 7 large suitcases and 3 carry-on bags, significantly exceeding the maximum luggage capacity of the vehicle they had selected and booked. Despite this, the passengers were not left stranded. Our team was in continuous telephone contact with the driver, who remained with the passengers at the pick-up location while a practical solution was being arranged. At the same time, we were also in direct communication with Viator regarding the same luggage issue. As the vehicle could not safely accommodate all of the luggage, an unplanned stop at a hotel in Southampton was arranged as a practical solution to temporarily store part of the excess luggage. This hotel stop was not part of the original booking or itinerary. The driver therefore had to take part of the luggage from Southampton Port to the hotel before continuing with the passengers to Stonehenge. After the Stonehenge visit, the driver had to make an additional detour back to the hotel in Southampton to collect the stored luggage before continuing to the final destination at Southampton Airport. This resulted in additional mileage, additional stops and more than one hour of extra driver time. An additional charge was therefore applied solely for the additional service and driver time required to accommodate luggage that exceeded the capacity of the booked vehicle. We strongly reject the description of our company as “scam artists” and the suggestion that the passengers were left to find their own solution. Our team was actively managing the situation through both the driver on site and Viator. The driver remained with the passengers, an alternative solution was arranged, and the journey was completed despite the luggage significantly exceeding the booked vehicle’s stated capacity. We always encourage customers to check the passenger and luggage capacity carefully when selecting a vehicle, or to contact us in advance if they are unsure whether their luggage will fit.
EXCELLENT Service and Great Communication! Also, one of the best prices going! This is the third time I have booked this option with Trust Transfers and everything has gone smoothly, time after time! Immaculate vehicle and a friendly driver! I highly recommend visiting Stonehenge when coming/going to Southampton from London, and use this service!
Thank you so much for your kind review! We're delighted to hear you had a great experience. We truly appreciate your recommendation and hope to welcome you again soon!
Our trip from the Southampton cruise port to Stonehenge to the airport was fantastic. Ica was fantastic! We were very fortunate to have her as our driver that day. We had a wonderful time and enjoyed our trip with Ica so much!!
Thank you for your wonderful review. We are delighted to hear that you had such an enjoyable journey from Southampton via Stonehenge to the airport. We will be sure to share your lovely comments with Ica. She will be very pleased to know that she helped make your day so memorable. Thank you for choosing Trust Transfers. We hope to welcome you again in the future.
We had such a great experience with Natalia. She was so helpful and prompt. We appreciated how attentive and communicative she was before and during our journey.
Thank you so much for your wonderful review. We are delighted to hear that Natalia provided such attentive, prompt, and professional service. Keeping our customers informed before and throughout their journey is something we take great pride in, so it is especially rewarding to know that her communication and helpfulness made such a positive difference to your experience. We will be sure to share your kind words with Natalia. Thank you for choosing Trust Transfers, and we hope to have the pleasure of welcoming you again in the future.
We sent this to our tour guide, Stephane’s. He was great!! “Thank you so much for the great trip you offered us today! Thanks for the engaging conversation, excellent recommendations, and clear instructions throughout our trip. I appreciate how on time you were and patient you were with our many questions. It allowed us to have such great conversations together. Everyone in our group commented about how much they enjoyed our trip and how much it made our transfer from Southampton to London, via a stop in Stonehenge so delightful. It was a bucket list item for all of us, so we appreciate the opportunity to go there. You made the whole day very special!! Many, many thanks!!”
Thank you so much for your wonderful review and for taking the time to share the kind message you sent to Stephane. We are delighted to hear that you had such an enjoyable journey and that Stephane's professionalism, punctuality, local recommendations, and friendly conversation made your transfer from Southampton to London via Stonehenge so memorable. It is especially rewarding to know that visiting Stonehenge was a bucket list experience for your group and that Stephane helped make the day so special. We will be sure to pass your lovely comments on to him. He will be thrilled to know he made such a positive impression. Thank you once again for choosing Trust Transfers. We hope to welcome you back for another journey in the future.
Seamless and easy. We were met at the cruise terminal on time. Flavio was friendly and helpful. Car was clean and comfortable.
Thank you so much for taking the time to share your experience and for your kind words. Your feedback means a great deal to our entire team and motivates us to continue providing the highest level of service. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back on your next visit to London. Safe travels!
I recommend this experience after a cruise. The communication was smooth, we have received the driver's details one day before our transfer. He was very friendly, picked us up from the cruise terminal, drove to Stonehenge where we visited for 1h15min, and the dropped us off at our hotel. The tickets are not included in this service, only transportation.
Thank you for your wonderful review and recommendation. We’re delighted to hear that everything went smoothly, from the pre-trip communication and driver details to the transfer itself. It’s great to know that your driver was friendly and that you enjoyed your visit to Stonehenge before arriving comfortably at your hotel. Thank you as well for highlighting that this service includes private transportation, while Stonehenge admission tickets are purchased separately. We always aim to make this clear so guests can plan their visit accordingly. We truly appreciate your feedback and hope to welcome you again on a future visit to the UK. Safe travels!
It was very nice. We git picked up and had great communication. The only issue is that she told us dont worry about Stonehedge taking more time she would wait for us. But I wasnt told their was a price for every 15 minutes over. Otherwise it was a lovely trip and she was a nice driver.
Thank you for your review and for choosing Trust Transfers. We’re pleased to hear that the communication was excellent and that you enjoyed your trip and time at Stonehenge. It's also wonderful to know that you found your driver friendly and helpful throughout the journey. We appreciate your feedback regarding the additional waiting time charge. Our standard policy includes a set stop duration, and any extra waiting time beyond that is charged in 15-minute increments. We understand that this should have been communicated more clearly in advance, and we will use your feedback to improve how we explain stop durations and any potential additional charges to future guests. Thank you again for your valuable feedback, and we hope to welcome you back on another journey in the future.
Ica was our amazing driver. We enjoyed talking with her as she expertly drove us from Southampton to Stonehenge and then to London. She had ice cold water for us during the trip and safety tips for our visit to London. It is clear, she really cares about her customers. Thanks so much!
We are delighted to hear that you had such an enjoyable journey with Ica. It is wonderful to know that her friendly conversation, professional driving, and local advice helped make your transfer from Southampton to Stonehenge and London even more memorable. We are also pleased that the small touches, such as providing cold bottled water and sharing useful tips for your time in London, added to your experience. Ica takes great pride in looking after our customers, and we will be sure to pass on your lovely comments to her. Thank you for choosing Trust Transfers. We truly appreciate your support and hope to welcome you again on a future journey.
Great experience from port pickup to Stonehenge to London hotel. Driver was fantastic - took detour to avoid protest traffic.
Thank you very much for your lovely review. We are delighted to hear you had a great experience from the port pick-up to Stonehenge and your London hotel transfer. We will also pass your kind comments on to the driver. We truly appreciate you choosing Trust Transfers.
