Sonoma Trike and Hike - Visite guidée de 3 heures
Description
Une variante de nos visites régulières, pour tous ceux qui souhaitent éviter la dégustation de vin et découvrir davantage la nature ! Rejoignez-nous pour votre visite guidée de Wine Country. Au volant de nos tricycles électriques respectueux de l'environnement et sûrs pour la route, nous vous emmènerons dans des zones de Sonoma dont la plupart des habitants ne connaissent même pas ! Nous décrirons l'histoire de la région, vous montrerons quelques-unes des magnifiques demeures de la ville et vous emmènerons dans une randonnée guidée par un guide pour découvrir la flore et la faune indigènes. Nos tricycles ne prennent que quelques minutes pour apprendre à conduire et sont à la fois sûrs et amusants. Découvrez Sonoma sous cet angle unique et créez des souvenirs inoubliables avec nous. Veuillez apporter de l'eau, de la crème solaire et des vêtements confortables. Des visites privées pour votre groupe sont disponibles sur demande, sous réserve de disponibilité. Veuillez vous connecter directement avec nous si vous souhaitez une visite privée.
Options de l'excursion
Itinéraire
Votre guide montera sur un tricycle électrique et vous conduira sur votre tricycle électrique à travers la région viticole de Sonoma. Vous ferez du tricycle et de la randonnée à travers les vignobles, les collines et certains des plus beaux endroits que vous aurez jamais vus.
Visite du site historique, Maison du Général Vallejo.
La mission la plus septentrionale de Californie. Promenez-vous à l’intérieur de la mission.
Dégustez d'excellents fromages dans une fromagerie historique.
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Animaux d'assistance acceptés
- Transports en commun disponibles à proximité
- Condition physique moyenne requise
- Les enfants de 5 ans et plus sont les bienvenus, mais vous devez avoir 18 ans ou plus pour conduire les trikes.
- 2 personnes minimum par réservation individuelle. Les visites nécessitent un minimum de 4 personnes et peuvent être annulées s'il n'y a pas assez de monde.
Avis(5)
Despite it being a little rainy on the day of our adventure, Tony still made it a day worth participating in. His knowledge of the area and his care for his customers made this a truly delightful day for my husband, me, and our friends.
Thanks for you kind word and flexibility
I really enjoyed this tour! The trike was easy to use and fun, the tour was as active as you wanted it to be. I got to see much more of beautiful Sonoma and learn a lot about it. And there was cheese! The tour guide was friendly and very knowledgeable.
Thanks for the kind words
The excursion did not start off on a positive note. When we arrived, they had no record of our reservation through Viator for 10 am. Luckily, I had printed out the confirmation from Viator and they offered to put us in a tour at 1:30 pm same day. We rearranged our day and came back at 1:30 pm. Howard led us on the trikes and he was very knowledgeable about the Sonoma area and the trikes were a fun way to see Sonoma. We stopped at a cheese shop and a historical building while driving through the vineyards and town of Sonoma. Two things that were disappointing: Howard was on the phone frequently handling personal business during the tour - not very focused on his customers. After two hours we headed back to the office - strange since it was a three-hour tour. There was no hiking. Howard said we were having a wine tasting. We did not really want to do a wine tasting, but thought the tour was a different tour than we had originally reserved and just went with it. The other couple on the tour also were surprised with the tasting - so clearly it was not expected. After the tasting Howard informed us that the tasting would cost us an additional $40 per person - on top of an already expensive excursion. None of us were happy since we had not been informed of the additional charge before the tasting. He wound up charging us $40 per couple - still not appropriate imo. Maybe we just hit him on a bad day - but what began as a fun excursion ended on a sour note.
We responded to this reviewer separately but in this public response, I'd like to say that we have a sign that invites anybody with even slight dissatisfaction to talk to us about it so that we can put it right for you. It is of course your choice to say nothing, wait a month and then post a negative review, but given the choice, 100 times out of 100 we would choose for our customers to leave us feeling, at the very least, satisfied. We are sorry that this reviewer did not. We do acknowledge that there were things we could have done better on the day, but we also would like to state that we were trying to resolve a situation that was entirely outside of our control. Due to a confirmed system glitch on Viator's end, we were never notified about this guest's reservation, so when they turned up, we were as surprised as they were. In trying to put things right, we managed to accommodate them later the same day, but unfortunately, nobody seemed to realise they had booked a Trike and Hike rather than our Classic tour. This explains why the guests were surprised by the wine tasting experience, which IS part of the Classic tour, but not the Trike and Hike. Rest assured that there are no hidden fees in our packages - indeed these fees are almost screamed out loud in the confirmation emails and on the same sign I mentioned at the beginning of this response. Unfortunately, the crucial element that went wrong on this day was not made by our team, but again, I do acknowledge that we could have done better in trying to put things right. At the same time, the guest could have spoken to us and we could have put it right for them on the day, so we are doubly disappointed to take this hit. Thanks for taking the time to read this response - please take a little more to look at the overwhelming majority of five star reviews that we are proud to have earned!
Lissa was a great guide very informative and the trikes were a cool little addition to see the city and hear about the history
Thank you, Tara, for taking time to leave a review about your tour with us. We're glad you enjoyed your tour with Lissa!
Excellent tour! Great tour guide!! A great way to see Sonoma!! Loved Melissa and the guys! Very accommodating and easy!
Thanks for taking the time to leave a nice review, Debra. We're glad you had a great time.
