Billets d'entrée au parc et au palais Sintra Pena
Description
Explorez le palais de conte de fées emblématique de Sintra, ses superbes terrasses, ses intérieurs royaux et ses jardins luxuriants avec une vue panoramique à couper le souffle. Entrez dans un palais perché coloré, découvrez des sentiers forestiers cachés et profitez de vues spectaculaires sur Sintra et la côte atlantique. Découvrez le palais le plus enchanteur du Portugal, où se côtoient architecture vibrante, histoire royale et jardins magiques. Visitez le célèbre palais et parc Pena, avec une architecture de livres de contes, des points de vue panoramiques et des paysages inoubliables. Découvrez la magie de Sintra en visitant le palais de Pena, ses chambres royales, ses terrasses panoramiques et son magnifique parc.
Options de l'excursion
Itinéraire
Entrez dans un véritable conte de fées au palais et au parc Pena, l'un des monuments les plus emblématiques du Portugal. Perché au-dessus des collines de Sintra, le palais coloré du XIXe siècle allie architecture gothique, mauresque et romantique à une vue imprenable sur la côte atlantique. Promenez-vous dans de somptueuses salles royales, promenez-vous le long de terrasses panoramiques et explorez le vaste parc environnant rempli d'arbres exotiques, de lacs cachés et de sentiers pédestres pittoresques. Ne manquez pas le charmant Chalet de la Comtesse d'Edla, niché dans les jardins boisés. Parfaite pour les amateurs d'histoire, les photographes et les passionnés de nature, cette visite inoubliable offre le meilleur de la culture, de l'architecture et de la beauté naturelle de Sintra.
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Accès pour les personnes à mobilité réduite
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Transports en commun disponibles à proximité
- Options de transport accessibles aux personnes à mobilité réduite
- Entièrement accessible aux personnes à mobilité réduite
- Déconseillé aux voyageurs avec des problèmes à la colonne vertébrale
- Déconseillé aux femmes enceintes
- Déconseillé aux voyageurs avec des problèmes cardiovasculaires
- Convient à toutes les conditions physiques
Avis(1)
Our experience with Ticket Online for our Pena Palace tickets was incredibly stressful and disappointing. The instructions in the Viator booking stated that we needed to go to the meeting point to redeem our tickets. We were fortunate to arrive an hour early, because there was no in-person redemption point as described on our ticket invoice. I sent multiple messages through the app and received no response for nearly 40 minutes. I also tried calling the listed contact numbers twice—one routed me to New York and another to Italy—but I was still unable to reach anyone. During this time, we had no idea whether our tickets were valid or if we had been scammed. Thankfully, a Viator customer service representative named Mark stepped in and quickly helped resolve the situation. While I was speaking with him, I suddenly received a WhatsApp message from someone named "Queen" with our tickets attached. There had been no prior communication from the activity operator, and receiving tickets this way after such a long period of silence felt extremely unprofessional and raised serious concerns about the legitimacy of the operation. The lack of communication, inaccurate redemption instructions, and last-minute delivery of the tickets caused unnecessary stress and nearly ruined our visit. Had Viator not intervened, I was fully prepared to dispute the charge with my credit card company. I appreciate Viator's excellent customer service and especially Mark's prompt assistance, but I cannot recommend Ticket Online. Save yourself the anxiety and book with a different operator.
Hi Katarina, Thank you for taking the time to share your feedback. We'd just like to clarify that there was no need to arrive at the meeting point one hour before your booked entry time. Our instructions are designed to help guests avoid unnecessary waiting or stress. As outlined, we have a designated meeting point where our host welcomes guests, provides a brief introduction, and hands over the tickets. Since you were not at the designated meeting point, our team adapted the process and sent your tickets via WhatsApp to ensure you could still access the monument without issue. We always value customer feedback, and we also appreciate when reviews accurately reflect the service provided. In this case, the service promised was delivered, and our team did their best to accommodate the situation. We wish you all the best in your future travels.
